Getting started in the community

Thanks to  ​@Scott Sugimoto at Box ​@asubramanian Box ​@Mayuri Chowdhary for yesterdays overview of Box Automate, also thanks to our guests who joined and shared in the Q&A.  Please find recording and highlights below. You can find recording and highlights below. We will be sending an FAQ from the roundtable soon, please share your feedback and questions in the replies!                   

Thanks to Jack Robbins for yesterday’s overview and demo of Box Extract. You can find the recording and highlights below. AgendaOverview of Box Extract Recent releases Prompting best practices for metadata extract with customer Q&A Iterative Prompt Refinement Upcoming features                     Challenges with metadata extract? Please share in the reply… We will also share some of the resources asked for yesterday here...  

We are incredibly excited to announce the general availability of the Box Agent, enabling enterprises to transform their content into the exact context AI needs to reason, create multi-step plans, and complete complex work with simple, natural language direction. The majority of enterprise data is unstructured, and harnessing actionable insights can mean hours of manual searching and analysis. The Box Agent addresses these challenges by shifting from simple keyword search to true, action-oriented intelligence that understands intent and delivers grounded answers. It combines multi-step reasoning with Secure RAG (retrieval-augmented generation) to ensure every outcome is grounded in your actual enterprise files, folders, and metadata. We do this with a combination of:  The latest AI models, from Open AI, Anthropic, Google Deepmind, and more to power diverse reasoning tasks Multi-step reasoning and planning that allows the agent to create a plan, execute multiple steps, and iterate on

Hi Community Members,We’re pleased to share the Q&A from our recent community roundtable on Box Extract for metadata extraction. This post brings together the key questions from the session along with expert answers 🕵You can find the session recording and highlights here:📌 Mastering Box Extract for Metadata Extraction at ScaleThe summary of recent enhancements—including the prompt that helps Box AI improve extract prompts—are in the comments section of the post.  Question Answer do you have a link to the 20+ feature enhancements? Refer to the comment section of the event summary for details. which license level(s) are required for this functionality? UI-based Box Extract features are Enterprise Advanced only, while API-based Extract capabilities are available on Business and higher plans Is there a recommend guide available on how to structure the prompts? Refer to the comment section of the event summary for details.

Watermarking is now fully supported for video files, allowing organizations to extend the same level of content protection to multimedia as they already do for documents. We are also supporting download of the watermarked video.This release of video watermarking capabilities includes:Applying default or customized watermarks to content, manually or via classifications Preview videos with watermarking, both in webapp and mobile Watermarking on downloaded video content for users with Viewer level permissions​​​​​Check out the product announcement for more details.Additional resources:FAQ link Watermarking Files Support Article If you’re planning to use video watermarking, what workflows or scenarios are you hoping it will support? Feel free to share questions or use cases in this thread so we can help you get the most out of the feature.

What is the new Box Agent?The Box Agent is a task-executing AI that transforms content into the exact context needed to reason, create multi-step plans, and complete complex work. Unlike previous single-step tools, it can iterate to provide high-quality outcomes directly within the Box ecosystem while leveraging enterprise-grade security and compliance. What makes the "Box Agent" different from a regular AI chat assistant? Multi-Step Reasoning: Unlike a basic chatbot, the Box Agent can create a plan, execute multiple steps, and iterate on its own to solve a complex problem. Content Grounding: The agent doesn't just "chat"; every answer is grounded in your actual enterprise content in Box—files, folders, and metadata. Task Execution: It is designed to be a "teammate" that handles time-consuming tasks like summarizing thousands of files or identifying legal risks across entire Hubs based on terms playbooks  What is Box AI Studio?Box AI Studio is an administrative tool that allows Box

Thanks Olya and Marek from Box for today’s overview and demo, also thanks to our guests who joined and shared in the Q&A. You can find the recording and highlights below.                               

Thanks ​@HunterM Box and ​@jhuang Box for yesterday’s overview of Box AI studio and agent demo, also thanks to our guests who joined and participated in the Q&A. You can find the recording and highlights below.               

A recent Deloitte study found 40-50% of enterprise information is ROT - Redundant, Obsolete, Trivial … causing “shiny object” AI demos to fail when they hit enterprise reality. The key to AI success, for any company, is to start with controlled, predictable data flows. Learn how Box and Deloitte are helping enterprises build AI-ready foundations here: https://blog.box.com/why-your-ai-shiny-objects-dont-always-scale-according-deloitte 

Thanks to our Box team, Aaron Spriggs, Milena Haile, William Higgins, Jay Reznar, for yesterday’s demo’s and overview of how Box is adopting AI, also thanks to our guests who joined and shared in the discussion. You can find recording and highlights here You can find the summary below, with demo clips. The full recording is here. Demo #1 - Streamlining Policy Reviews with metadata extraction. LinkDemo #2 - Reimagining the sales cycle with Box AI Link 1 and Link2Demo 3 - Accelerating SOW Creation with Box AI Link      Demo #1 - Streamlining Policy Reviews with metadata extraction. Link The trust team at Box uses “AI Fridays” to work on AI ideas and build agents to improve and streamline workflows, and came up with a policy management hub, reducing search times by 96% Demo #2 Reimagining the sales cycle with Box AI Link 1 and Link2  Combining the prospect company research with the knowledge of Box products has made this Sales Research agent really powerful, saving hours of time for go to

Everyone’s racing to “add AI” to their business. But here’s the uncomfortable truth:AI without access to your business content is just a generic LLM.It might write decent emails.It might summarize public info.It might sound smart.But it doesn’t know your customers.It doesn’t understand your processes.It can’t reflect your institutional knowledge, decisions, or competitive edge.The real value of AI shows up only when it’s grounded in: Your documents Your data Your workflows Your historical context That’s when AI stops being a novelty and starts becoming: A force multiplier A decision accelerator A genuine competitive advantage Otherwise, you’re just using the same intelligence as everyone else -- wrapped in a different UI.AI isn’t magic. Context is.And the companies that win won’t be the ones who “adopt AI” first -- they’ll be the ones who connect it most deeply to what makes their business theirs.Curious how others are thinking about this 👇

Thanks to Genia Albre and ​@msyu Box for yesterday’s overview and demo of Box Notes, and feature preview. Please find recording clips here and summary below.Live polls on frequency of use and use cases for Box Notes. Recording clip here Live demo and customer dialog. Recording clip here Feature preview and customer feedback. Recording clip here Full recording is here    User Feedback: Standalone App and Accessibility RequestsThe roundtable started with live polls to gather user feedback on frequency of use and use cases.  Customers shared requests for a standalone desktop or mobile app version of Box Notes.  Ryan (User) reminisced about the older desktop version: “I remember the days when it was standalone, and it helped me to see it all day long. I think if it were just sitting in my taskbar as an icon, I’d use it more.” Other users echoed similar sentiments, comparing Box Notes to Apple Notes, OneNote, or Notion due to the accessibility of dedicated apps. Genia acknowledging t

Thanks to Chirine ​@user10 Box for today’s overview and demo. Please find the summary and recording clips below. Also thanks to Fernando Cerenza, Jonathan Evans, Johnathan Horton for joining and of course to our guests for the questions and feedback.  You can find the recording clips here: Box AI Agent for Microsoft Copilot. Recording clip Co pilot Integrations - MCP Server. Recording clip Co authoring with Office files. Recording clip here Full recording of the roundtable here    Box AI Agent for Microsoft CopilotChirine unveiled updates regarding the integration of Box AI Agent with Microsoft Copilot, to deliver intuitive search, summarization, and insights across Box content.  What’s New in the Integration? Box AI Agent Available for All Box Plans: Chirine clarified that this integration is accessible to all Box customers, regardless of their license tier. Even users with the free Copilot chat license can make use of the Box AI Agent without needing a full Copilot license. Enh

The advanced signature request report gives admins and co-admins the ability to granularly track usage on signature requests sent by their users on behalf of their enterprise We are excited to introduce advanced signature request reporting for admins in Box Sign, enabling admins with the ability to granularly monitor and track signature request activity and usage across their account. This gives them the ability to closely track signature request completion rates as well as closely examine their usage for advanced features and authentication capabilities that are purchased as add-ons to their account.Admins can run and filter reports on signature request data and configurations, including:Request type, ID, origin, title, status, and flow Box Sign API add-on usage Number of documents Template name and creator Number of signers, recipients, and recipient groups Completion time Number of CAC/PIV signers And more!Admins can also configure the report date range, schedule the report to autom

Good evening. Today I uploaded a video. This video is set to be seen by everyone ( see attachment ). I posted the link to the video on Facebook, but when click on the link the video doesn’t start. Can anyone help me ? Thank you

Reposting outside of finserv group, our recent roundtable with ​@protella and Amanda Chivil an  overview and demo for Box and Guidewire. Also thanks to our customer guests who joined and shared in the Q&A.  Recording clips and highlights below:- Box Insurance Overview and Box and Guidewire Integration. Recording clip hereDemo of Insurance Agent. Recording clip hereFull recording here Content Management: The Backbone of InsuranceRecording clip here​@protella  Managing Director at Box, kicked off by demonstrating that content is at the heart of every insurance transaction. From policy submissions to claims processing, workflows in this sector are largely document driven, including underwriting decisions, legal collaboration, and vendor-related tasks. Perry underscored how much insurers lean on content: "80% of underwriting decisions rely on documents submitted by brokers and agents." "60 to 70% of claims cycle time is driven by document intake and review." According to IDC, 90% of

Hi, If we use Box Enterprise accounts then the data is stored within a FedRAMP Moderate authorized environment? Or do we need to request this through support? According to the Box site the normal Enterprise is FedRAMP moderate authorized. I have not been able to confirm this in the admin section of our Enterprise account.  Does somebody know this?  Thanks!

Hi Folks, our new Box Agents move beyond single-shot AI calls to plan, iterate, and complete complex tasks. with simple, natural language direction. Box Agents generate answers based only on content the user is authorized to access and your proprietary data is not used to train LLMs from major AI vendors.Be among the first to unlock goal-driven Box Agents across your enterprise content—request access to join the Box Agent Beta today. Request Access box-ai-experience-beta@box.com