Getting started in the community

Our company has 27 seats and would like to increase another 1 seat to make 28.Is it possible? 

Unlocking Enterprise Transformation Through AI: Insights from IBM and Box In the latest episode of the AI First Podcast, ​@JonHerstein Box , Chief Customer Officer at Box, sits down with Matt Lyteson, CIO of Technology Platform Transformation at IBM, for a conversation about how artificial intelligence is reshaping enterprise workflows, productivity, user experience, and technology governance. This dialogue dives into IBM’s transformation journey and explores strategies for businesses navigating the evolving AI landscape.This blog post synthesizes key insights and strategies highlighted in the conversation, delivering a roadmap for organizations aiming to make the best out of the episode’s valuable lessons.  (00:00

I want a receipt for my $5,000 purchase of licenses. As my first time using it, I am disappointed that a receipt is not emailed or accessible after 17 minutes of hunting and pecking around your site.  What am I missing? Please email me a receipt for my purchase from 8-15-2025. Others appear to have the same problem - do you?

Thanks to ​@msyu Box ​@Jakub Piech PM Mobile and Paula Wojtysiak for this weeks overview of Box AI for mobile, and also to our guests who joined in the discussion.  Full recording here. Recording clips and highlights clips below.  Agenda items:Product Updates - Box for Mobile and Box AI for MobileLooking ahead feature preview Product Updates - Box for Mobile and Box AI for Mobile ​@msyu Box ran some polls and  ​@Jakub Piech PM Mobile shared product updates. Recording clip here

Checkout the second in the new Box AI first podcast series from Box Chief Customer Officer, Jon Herstein, with Steven Chien, head of AI at LPL Financial, highlights below.    Unlocking the Potential of AI: Strategic Insights from LPL Financial and Box In the latest episode of the AI First podcast, hosted by Jon Herstein, Chief Customer Officer at Box, Steven Chien, Head of AI Advisor Service Solutions at LPL Financial, discussed how AI is transforming financial services. This conversation covers how LPL Financial is harnessing artificial intelligence to empower its network of financial advisors, tackle the challenges of adopting AI at scale, and navigate regulatory compliance. The insights shared offer a roadmap for organizations looking to embrace AI strategically. LPL Financial: Scale Meets OpportunitySteven Chien pro

Big thanks Alberto Estrella of Estrella, LLC and ​@Scott Picanco Box  for this week’s overview and demo of legal use cases for Box and Box AI. Please see here for the full recording and below for the highlights and recording clips.  Intelligent Content Management(ICM) for Legal Firms. Recording clip hereThe roundtable started with ​@Scott Picanco Box  providing an overview of ICM for Legal Firms, covering typical business and legal

Can box generate a list of downloaded/uploaded files?

For Box Community members, if you’re working on gaining your training certification for the Box Intelligent Content Expert and should you need to re-take the exam (which you can do as an 80% pass score is required),  here’s guidance on how to navigate the site and re-take the exam should you need to do so.  I was unsuccessful in my first exam attempt so had to study-up and retake it.  So, if you find yourself in this position, here’s the guidance that might be helpful:  You should be able to retake the exam by navigating back to the exam on training.box.com. You should see a button that says “Review”. This will take you back to your exam where you can click “Retake Questions” in the top-right to retak

Text Input Field Validation enables users to configure validation settings when using text input fields to ensure senders are entering correct data when completing signature requestsWe are excited to introduce Text Input Field Validation in Box Sign, ensuring that the information entered into text input fields when completing signature requests meets the predefined rules, format, and naming convention defined by senders and template creators.With field data validation, users can ensure and maintain accurate field entry, minimize incorrect data entry errors, and streamline signing experiences for their recipients.Users can configure different validation options to ensure the right data is applied by recipient to fields, including:Numbers: Automatically checks for numbers using 0 to 9 with no spaces and

The advanced signature request report gives admins and co-admins the ability to granularly track usage on signature requests sent by their users on behalf of their enterprise We are excited to introduce advanced signature request reporting for admins in Box Sign, enabling admins with the ability to granularly monitor and track signature request activity and usage across their account. This gives them the ability to closely track signature request completion rates as well as closely examine their usage for advanced features and authentication capabilities that are purchased as add-ons to their account.Admins can run and filter reports on signature request data and configurations, including:Request type, ID, origin, title, status, and flow Box Sign API add-on usage Number of documents

Securely Store Gravity Forms Uploads in Box.comIf your Gravity Forms submissions include files and documents, the Gravity Forms Box.com Integration Premium Add-on is the perfect solution. It provides a seamless way to upload and organize files in your Box.com account—automatically and securely. Say goodbye to manual file handling and enjoy a faster, cleaner workflow.What is the Box.com Integration Premium Add-on?This add-on connects Gravity Forms directly with Box.com, allowing you to automatically send uploaded files to your cloud storage. Simply choose the upload field and destination folder, and the add-on takes care of the rest. Whether you're collecting resumes, proposals, or any other documents—files are sent to Box instantly, without ever touching your WordPre

Artificial Intelligence (AI) adoption in higher education poses unique challenges and exciting opportunities. In a first episode of the "AI First" podcast, hosted by Jon Herstein, Chief Customer Officer at Box, and featuring Kemal Badur, Chief Technology Officer at the University of Chicago, the two leaders explored the vital steps required to integrate AI into organizations, with higher education as the focal point. Podcast available on YouTube: https://youtu.be/0UYKwKDvyjo I Audio Versions: Apple Podcast & Spotify This post summari

Box has launched powerful new AI features to help you confidently and securely use AI across your business. Here’s what you need to know:  Enhanced Extract Agent (General Availability) Delivers highly accurate, transparent data extraction from complex documents with clear reasoning for each result. Legal teams can instantly surface exclusivity clauses in thousands of contracts, saving days of manual review. Remote MCP Server (Beta) Securely connects external AI agents (like Microsoft Copilot Studio or Salesforce Agentforce) to Box content while maintaining strict access controls. IT can enable multiple AI tools without building custom integrations, ensuring all agents respect existing permissions. AI Units & Model Tiers Provides predictable, transparent AI

Here’s a roundup of the latest conversations, expert insights, and exciting announcements. This week, we’ve got a lot to unpack: from product updates and beta opportunities to standout member contributions and trending discussions you won’t want to miss.  🎖 Become an Intelligent Content Management Expert! 🎖 Streamline your deployment with advanced Box training Lead your organization into a new era of AI and automation Showcase your expertise with a LinkedIn badge Join an exclusive community of certified Box experts

The AI knew just what to doWe’re living in the Wild West of AI. Where humans and machines are learning to work together in real time. At Bubo Defense, we’re exploring that frontier with agentic workflows that understand context, act with purpose, and keep the human in the loop.In this example, our man Ralph Johnson combines mxHERO, Box AI and Model Context Protocol (MCP) and Anthropic’s Claude experience to deliver a seamless sales handoff that feels more like a trusted companion than a cold restart. Ralph’s colleague Ava left the scene, but his agent had his back and allowed him to keep his customer happy. 🧠 Context-aware💬 Conversation-ready🤝 Always on⚙️ Executes with intent✨ The AI knew just what to do. Read the story. Try it yourself. 

Im ussing the free version. where it says I have 5 docs to request signature. I did it for the 1st one and it worked perfectly. Im trying to add the 2nd file and its asking me to change to a paid version. 

Organizations can now dynamically generate custom documents in .DOCX format, enabling them to collaborate on documents after they are generated, including the ability to edit, redline, and more.We are incredibly excited to release the ability for users to dynamically generate custom documents in Microsoft Word (,docx) format when using the Box Doc Gen outcome in Box Relay!In February 2025, we released the Box Doc Gen outcome in Box Relay, enabling Enterprise Advanced customers with the ability to configure Box Relay workflows to automatically leverage Box Doc Gen templates to generate custom documents in seconds. However, users leveraging the Box Doc Gen outco