Community

Box Community Digest | August 21, 2026

Incorrect storage shown

This has been like this for more than a week.I temporarily removed all files from folder, it still shows 2 files and 1.8GB used.

9 hours ago

Jey Bueno BoxCommunity Manager

General

Welcome to the latest edition of the Box Community Digest, your go-to source for the most recent updates, events, and achievements within our ecosystem. In this issue, we highlight the upcoming BoxWorks 2026 conference, celebrate our community advoca

11 hours ago

Ben NollNew Participant

Trying to save app settings

Whenever I try to save app configuration in the app portal I get this error. Regardless of what I am changing.{"error":{"code":"Unexpected error"}}Any ideas?

231

14 hours ago

HsimmondsNew Participant

Access to old files

Hi! I am one of a team of three that was using Box previously. The other two users no longer have the emails on this account active, but mine is still able to login to a free plan. I am hoping to access all the files we had saved here before the acco

jipnetNew Participant

Transitioning to Box Drive; question about offline storage limits

I currently use BoxSync for MacOS—it has been too convenient to switch over to BoxDrive, which I will have to do by December this year.I’m concerned about the limits on the availability of files that I can access through the Finder once I transition

DL-TLANew Participant

Groups and Access Issue

We are small team and we only have two groups. One is comprised of two Admins, and the rest is comprised of the rest of our team. For some reason, the group containing the full team has access to one of our admin folders, but we are unable to remove

121

16 hours ago

Tile XLNew Participant

Cancel and Refund

Please cancel whatever I signed up for (I’m crying)

147654

Bernd700New Participant

ChatGPT-Box-Integration kann keine PDF-/Binärdateien hochladen

Ich nutze ein Box-Individual-Konto, das mit ChatGPT verbunden ist.Die Integration kann erfolgreich:Ordner in Box anlegen Text-, Markdown- und CSV-Dateien hochladen Dateien aus Box lesenDie Berechtigungen des Box-Kontos zeigen canUpload: true.Der Uplo

CharulNew Participant

External Collaboration invitation accepted, but shared folder not visible.

Hi Box Community,I received an external collaboration invitation to access a shared folder on Box. The invitation was sent to the same email address that I use for my Box account.When I click “Accept Invite” from the email, I am successfully redirect

Higher Education User Group

mansoorNew Participant

Access 2 Results Sometimes Show Abnormally High or Zero Values Without Any Error

17 minutes ago

AsheeshNew Participant

Incorrect storage shown

This has been like this for more than a week.I temporarily removed all files from folder, it still shows 2 files and 1.8GB used.

9 hours ago

Ben NollNew Participant

Trying to save app settings

Whenever I try to save app configuration in the app portal I get this error. Regardless of what I am changing.{"error":{"code":"Unexpected error"}}Any ideas?

231

14 hours ago

HsimmondsNew Participant

Access to old files

jipnetNew Participant

Transitioning to Box Drive; question about offline storage limits

DL-TLANew Participant

Groups and Access Issue

121

16 hours ago

Bernd700New Participant

ChatGPT-Box-Integration kann keine PDF-/Binärdateien hochladen

Searching is not working right as it used to do

AbeNew Participant

End User Forum

I'm currently trying to find all the PDFs containing HVWS70, but Box isn't working very well. I have several files in folders that contain that information, but it can't find them. Could it be due to a recent update, and now Box can't find them unles

141

jeff25954New Participant

I am adding a new folder and I need it to not inherit existing users, users will be added

You cannot modify your collaboration settings for this item directly. Please visit the parent folder you are collaborated in to make any changes.

1 day ago

SCBoxNew Participant