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OshNathanNew Participant

Support help for old account not cancelled

Hi everyone, I guess this is how I get help?I used to work for a company, and I mustve been in a pinch on a project and used a personal CC to utilize a business box account. 180/year - all good. I got reimbursed by them last year.But since, I had to

PHMadminNew Participant

Failed to save hub. Please try again later.

Having a really tough time troubleshooting an issue where ANY change to a Box hub throws “Failed to save hub.” when attempting to save. This just started happening 6 days ago and I can not find ANY information on this. At best AI and the articles mos

community-managerBox Employee

STORAGE FULL, BUT IT ISN'T

STORAGE FULL, BUT IT ISN'T

A01carNew Participant

Accidentally joined an Enterprise Account

I accidentally accepted an invitation to join an Enterprise Account with a personal account that I use with many clients. I need to revert back to a personal account and, instead, access the folder as an external user. I don’t see anyway to do that

RichKNew Participant

Folder uploads via File Request

Does anyone know if there is a way to allow folder uploads via a File Request?many thanks. :)

Andrey S.New Participant

BOX Critical login issue

Hi, I can't log in to box.com using my actual email. I see this message:"The box account <accountname> is already linked to another Google account. Log in to <accountname> and remove the association to continue."But I'm using this exact a

Ben NollNew Participant

Trying to save app settings

Whenever I try to save app configuration in the app portal I get this error. Regardless of what I am changing.{"error":{"code":"Unexpected error"}}Any ideas?

SCBoxNew Participant

Can no longer access my old Box account

I no longer have access to an old email address that I used to create my Box account and do not remember my old password. Is there any way for me to access my old Box account to retrieve my files and move them to my new Box account?

Toshio YamaguchiNew Participant

管理者権限の移管手続き

boxの管理者権限を持った従業員が退職したため、別のユーザーへ管理者権限を移管したい。つきましては、管理者パスワードの再設定用リンクをお送りください。Account Number：<removed account information>現在の管理者のメールアドレス：<removed personal information>新たに管理者になるユーザーのメールアドレス：<removed personal information>

cmarch111New Participant

Box Drive - Copy Shared Link

There seems to have been an update and there is a confirmation window popping up every time I want to quickly copy a shared link on Box Drive. Is there a way to disable this? I have looked for an option to disable, but can’t find one.

OshNathanNew Participant

Support help for old account not cancelled

Hi everyone, I guess this is how I get help?I used to work for a company, and I mustve been in a pinch on a project and used a personal CC to utilize a business box account. 180/year - all good. I got reimbursed by them last year.But since, I had to

PHMadminNew Participant

Failed to save hub. Please try again later.

Having a really tough time troubleshooting an issue where ANY change to a Box hub throws “Failed to save hub.” when attempting to save. This just started happening 6 days ago and I can not find ANY information on this. At best AI and the articles mos

community-managerBox Employee

STORAGE FULL, BUT IT ISN'T

STORAGE FULL, BUT IT ISN'T

A01carNew Participant

Accidentally joined an Enterprise Account

I accidentally accepted an invitation to join an Enterprise Account with a personal account that I use with many clients. I need to revert back to a personal account and, instead, access the folder as an external user. I don’t see anyway to do that

RichKNew Participant

Folder uploads via File Request

Does anyone know if there is a way to allow folder uploads via a File Request?many thanks. :)

Andrey S.New Participant

BOX Critical login issue

Hi, I can't log in to box.com using my actual email. I see this message:"The box account <accountname> is already linked to another Google account. Log in to <accountname> and remove the association to continue."But I'm using this exact a

Ben NollNew Participant

Trying to save app settings

Whenever I try to save app configuration in the app portal I get this error. Regardless of what I am changing.{"error":{"code":"Unexpected error"}}Any ideas?

SCBoxNew Participant

Can no longer access my old Box account

I no longer have access to an old email address that I used to create my Box account and do not remember my old password. Is there any way for me to access my old Box account to retrieve my files and move them to my new Box account?

Toshio YamaguchiNew Participant

管理者権限の移管手続き

boxの管理者権限を持った従業員が退職したため、別のユーザーへ管理者権限を移管したい。つきましては、管理者パスワードの再設定用リンクをお送りください。Account Number：<removed account information>現在の管理者のメールアドレス：<removed personal information>新たに管理者になるユーザーのメールアドレス：<removed personal information>

cmarch111New Participant

Box Drive - Copy Shared Link

There seems to have been an update and there is a confirmation window popping up every time I want to quickly copy a shared link on Box Drive. Is there a way to disable this? I have looked for an option to disable, but can’t find one.

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