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StaumrelNew Participant

Our company has many jobs running at the same time. Some of the files are 30+ gb large so it is to our benefit to make them available offline. The jobs themselves may take a few years to complete. Some people are finding their disk space is gettin

303

3 hours ago

tomassonNew Participant

asked in General

Unable to access shared file

Unable to access shared files.

4 hours ago

boxistheworstappeverNew Participant

asked in Admin Forum

How do I add my I.T. Team as an admin in Box

I keep getting hit with this stupid error but then Box doesnt allow a clean way for me to reach their support… How do I get in touch with “Product Support” so that I can give me I.T. team admin access…@Box - this is the stupidest work flow ever.

7 hours ago

fletcherdavisNew Participant

asked in API

Lack of an Enterprise-Wide File and Folder (Item) Inventory API

Box’s documented public APIs do not appear to provide a single endpoint for enumerating all active files and folders owned by an enterprise. Building that inventory requires coordinating user enumeration, per-user content queries or recursive folder

8 hours ago

fletcherdavisNew Participant

posted in API

Lack of visibility into enterprise applications

Box’s documented public APIs do not appear to provide an enterprise-wide inventory of applications and their authorized scopes, access settings, authorization status, or associated service accounts. This information is visible in the Admin Console, b

8 hours ago

YerinparkNew Participant

asked in Support Forum

cancellation for invoice

Hello,I would like to request the cancellation and refund of the invoice charged on November 9.I should have canceled the subscription before the billing date, but I mistakenly failed to schedule the cancellation in advance.As I have not used the Box

101

8 hours ago

REGGERNew Participant

asked in Support Forum

APOYO

No domino bien el inglés, así que espero que este traductor funcione. No puedo pagar mi factura para actualizar mi plan. Recibo el siguiente error después de intentar realizar un pago con tarjeta de débito: Se produjo un error al procesar la solicitu

8 hours ago

REGGERNew Participant

asked in Support Forum

COMUNICARSE CON PERSONAL DE BOX

COMO PUEDO REVISAR ALGO CON PERSONAL DE BOX YA QUE NO PUEDO PAGAR MI AUMENTO DE PLAN ME DICE QUE MI CUENTA NECESITA REVICION QUE ME CONTACTE CON SOPORTE BOX

213

8 hours ago

nlwgNew Participant

asked in Support Forum

Files/folders missing from BOX

All big shared folders with several G of files are missing,. They are not in trash. How can I restore the files?

10 hours ago

Hayden987New Participant

asked in Support Forum

Removing Email from Suppression List

Disregard. I was able to solve the issue.

10 hours ago

StaumrelNew Participant

asked in Support Forum

Making files available offline

303

3 hours ago

tomassonNew Participant

asked in General

Unable to access shared file

Unable to access shared files.

4 hours ago

boxistheworstappeverNew Participant

asked in Admin Forum

How do I add my I.T. Team as an admin in Box

7 hours ago

fletcherdavisNew Participant

asked in API

Lack of an Enterprise-Wide File and Folder (Item) Inventory API

8 hours ago

REGGERNew Participant

asked in Support Forum

APOYO

8 hours ago

Hayden987New Participant

asked in Support Forum

Removing Email from Suppression List

Disregard. I was able to solve the issue.

10 hours ago

Daniela ArayaNew Participant

asked in Support Forum

Lost PSD files

Subject: Missing PSD files in Box: recovery and preventionOur team just ran into a problem. We work entirely with Photoshop files, and each PSD produces a folder of exported JPG assets. Everything is stored in Box.Today we got a change request for on

10 hours ago

Markus BlaserNew Participant

asked in Support Forum

Box Drive asks uninstalling Box Sync that is already uninstalled

Hello,I switched from Box Sync to Box Drive in September 2026. Since the last update to v2.56 Box Drive asks at every launch of my MacBook Pro 15 2018 with Sequoia 15.8.2 to uninstall Box Sync. Obviously this fails because Box Sync has already been u

193

10 hours ago

aisanNew Participant

asked in Support Forum

BOX Diveでログインループとなる。パスワードが設定されていませんとなる

利用者でwebのBOXにはログインできるけどBOX DriveにはログインしようとするとユーザーIDを入力するとまたログイン画面に戻る利用者がいます。ブラウザのキャッシュを消してブラウザのアカウントからサインアウトしても変化ありません。また管理画面のユーザーの設定ではユーザーの詳細を確認するとパスワードは設定済みですが、ユーザーのアカウント管理から認証を確認するとパスワードは作成されていませんになり、パスワードを作成にしてもエラーになります。https://app.box.com/reset　で

283

10 hours ago

k.kabashimaNew Participant

asked in Introductions

無料アカウントからビジネスへ変更したい

無料アカウントからビジネスプランへ変更したいが、申し込みしようとすると”既に登録済”のメッセージが出て進めない。ビジネスアカウントへアップグレードするにはどうすれば可能か知りたい。

22 hours ago