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We are incredibly excited to announce support for 21 CFR Part 11 compliance in Box Sign via the public API, enabling developers in life sciences, pharmaceutical, and healthcare organizations to build e-signature workflows that can support FDA signature requirements within their own custom or third party applications. Users will need GxP Validation enabled in order to leverage this new capability. With API support for 21 CFR Part 11 e-signature requests, developers can:Create 21 CFR Part 11 e-signature requests via API using "request_flow": "cfr11" Retrieve and list 21 CFR Part 11 templates with the new request_flow field Leverage e-signature validation with signer reason and is_validated fields Utilize flexible document preparation experiences with the ability to choose between guided or async validationTo learn more about this release, please see 21 CFR Part 11 Requests and Create a Box Sign Request.
Upcoming webinar on 6/30/26: Mine Your Content for Intelligence: Accelerate Discovery and Automate Workflows with AIEnterprise content is a gold mine of valuable business intelligence, from terms, conditions, and customer obligations to invoice totals, onboarding data, and policy information. However, most of that mission-critical data remains trapped inside unstructured content like contracts, forms, PDFs, and scanned documents.Join our upcoming webinar, Mine Your Content for Intelligence: Accelerate Discovery and Automate Workflows with AI on Tuesday, June 30th, 2026 at 9:00 a.m. PT and learn how Box Extract, Box Apps, and Box Automate work together to simplify workflow automation and transform unstructured content into intelligent, actionable business processes.In this webinar, discover how organizations can:Leverage the power of AI to create, modify, and save metadata templates directly in Box Extract to add structure to extracted data. Configure and deploy Custom Extract Agents th
Unstructured data has become fuel for your workflows, and you need new ways to govern and leverage critical assets. Hear how one secure platform helps you safely unlock the power of AI during keynotes, breakout sessions, and live demos at the Content + AI Virtual Summit now on demand!Don’t miss these key highlights and breakout sessions: Box CEO Aaron Levie opens with a keynote on building a secure AI file system, where content drives transformation AI Unleashed: See what it takes to deploy AI at scale Agent security: Learn how leading organizations keep AI governed and compliant See the full agenda here and tune in now!
We are thrilled to announce the launch of a modern, AI-powered, purpose-built documentation platform under a brand-new URL: docs.box.com! To deliver a faster, more consistent, and easier documentation experience, we have migrated our Product Guides to this new dedicated site—Box Docs. Alongside our Support, Developer, and Community portals, Box Docs is now your official home for technical documentation, helping you better understand Box products and leverage them to meet your business goals. 🔎 What’s new on docs.box.com?Redesigned Product Guides: Enjoy a clearer structure and promoted pages that make finding what you need easier than ever. AI-powered search: Get instant search results pulled from across our entire content ecosystem, including Docs, Developer, Support, and Community sites. Improved article view: Navigate effortlessly with a floating table of contents, seamless page-to-page transitions, and customizable light and dark modes. Direct Product Announcements: Stay up-to-date
In this edition of the Box Community Digest, we highlight the return of BoxWorks and also extend our deepest gratitude to our community leaders for driving the future of content management. Plus, stay up-to-date with our latest product releases and mark your calendar for our upcoming virtual workshops and webinars. Box Community HeadlinesBoxWorks is back: Learn from the brightest minds in AI, and unlock the power of your content. Transforming work with AI is an enormous undertaking, but you’ve got the key to success: your business content. At BoxWorks, see how one secure AI platform helps you unlock the power of your unstructured data across your tech ecosystem — from Salesforce to ServiceNow, Microsoft, OpenAI, Anthropic, Google, and more.Dive into new innovations, learn from your peers, and discover how global leaders fuel the real AI outcomes.Register now Agentic AI is here AI agents are officially mainstream, with 83% of organizations running them and 80% reporting at least a 10%
The future of intelligent content automation is happening now—and we want you to help build it!Join Box’s Chief Product Officer, Diego Dugatkin, and our product leadership team for an exclusive, interactive community roundtable. We're pulling back the curtain our latest innovations, highlighting key updates from the past quarter, and a first look at what’s ahead. Why you can't miss this:You’ll jump directly into live, interactive breakout sessions to explore the roadmap for your specific areas of interest, ask your burning questions, and share feedback directly with our product leaders and peers. Key topics we'll cover: Box AI and Agentic Workflows: The next generation of intelligent content automation Security and Governance: Advanced controls to protect your enterprise content Box Core and Developer Platform: New tools, APIs, and enhancements to power your custom integrations Be part of the roadmap. Share your voice, connect with peers, and help us shape the future of Box!📌 Join
Thanks @jrobbins @Scott Picanco Box for yesterday’s overview and demo of metadata extract and confidence scores. Please see below for the recording, summary and deck. Topics covered included metadata overview, Box extract updates and roadmap. Live demo of metadata extraction, AI guardrails and confidence scoring, and workflow for invoice processing. Plus live polling and Q&A. Slide deck here 1. The Value of Structured Data in an Unstructured World@Scott Picanco Box began by highlighting that while content is the lifeblood of modern organizations, 90% of this data is unstructured, making its value difficult to tap into. He explains that metadata (structured data about data) is the missing link that makes AI truly useful. Applying metadata effectively leads to better decision-making, powers smarter agentic workflows with tools like Box Automate, and dramatically accelerates content search and discovery. 2. Challenges with Traditional Data Extraction@Scott Picanco Box out
Welcome to the Q&A summary from our recent Box Search 3.0 Community Roundtable.During this session, community members joined Box product experts for a deep dive into the major architectural upgrades behind Search 3.0, upcoming roadmap investments, and practical strategies for getting the most out of the new search experience.Below, you will find answers to the most frequently asked questions during the roundtable, covering everything from API enhancements and metadata filtering to our exciting upcoming multi-modality search capabilities. Customer Question Box Comment/Answer what is NEW with search 3.0? Is there any formal documentation about the Search 3.0 release? Perhaps you will share the materials that were reviewed during this session? See: Does Search 3.0 include the API searches or just via Box.com or Box Drive? All modalities. Both API and UI (webapp, mobile, and Drive) Is there a way to tell which search versio
Thanks to Shuang Li and Veerender Nallamala for this weeks overview of Box Search 3.0 and also thanks to our customer guests who joined and shared in the Q&A. You can find the summary below, and full recording at the bottom. Summary Box Search 3.0: A New Foundation for PerformanceVeerender explained that Box Search 3.0 represents a major architectural shift in the platform's search infrastructure, designed to address common customer feedback regarding speed, the inability to find recently created files, and result relevance. The new version, which has been rolled out to all customers (GA), focuses on three core improvements Quick Search Speed: A live demo compared the old and new infrastructures on a large-scale system with a billion files. The time for search suggestions to appear in 'Quick Search' was reduced from approximately 8 seconds to just 3 seconds. Full Search Reliability: The demo showed that complex 'Full Search' queries, which previously timed out without returning
This edition of the Community Digest highlights Box’s drive toward an AI-first enterprise future, featuring internal pilots of Box Automate, insights on AI coworkers and secure LLM integrations, and upcoming product updates like Box Agent and AI Home on mobile. Box Community Headlines At Box, we are redefining what it means to be an AI-first company by transforming how work gets done natively within our platform. Rather than layering AI onto disconnected tasks, we are integrating automated metadata extraction, workflow orchestration, and custom agents to keep processes starting and staying in Box.Box piloted Box Automate internally across three of our most document-intensive teams: legal, HR, and procurement. Here is what that looks like in practice:Legal: contracts automatically transformed into structured, searchable data, replacing a $300,000 CLM tool HR: onboarding and offboarding workflows running end to end with AI agents, no manual hand-offs Procurement: vendor risk assessment
At Cannes this year, one thing became increasingly clear:The conversation is no longer AI versus creators.It's becoming AI plus creators.Just months after public debates around copyright, training data, and the impact of AI on creative work dominated industry headlines, the tone on the Croisette felt noticeably different. Not because the concerns have disappeared—they haven't—but because the industry is confronting a new reality.Across Media & Entertainment, the discussion is evolving from whether AI will be part of the future to how it will be adopted responsibly.Studios, agencies, broadcasters, streamers, publishers, and rights holders are all asking similar questions:How do we accelerate workflows without sacrificing creative control? How do we protect intellectual property while enabling innovation? How do we govern AI access to content? How do we maintain provenance, rights, permissions, and compliance at scale? How do we ensure creators remain at the center of the process?Can
Thanks to @protella @Marc Box Paige Vermeer and Bhaskar from Guidewire for this week’s overview of the Box and Guidewire partnership and live demo of claims automation. You can find the recording and summary below.Powerpoint slides here Recording Summary of the roundtable The session focused on how Box and Guidewire integrate to streamline insurance claims operations, with a specific emphasis on workers' compensation workflows, medical document extraction, and future roadmap developments like Agentic AI. Highlights: A live demo showcased how Box AI (powered by Gemini 2.5 Flash and Gemini 2.5 Pro) extracts structured metadata from complex medical reports and automatically populates core Guidewire forms. Real-time polling revealed that while most organizations are currently in the "partially automated" stage of claims processing, medical document reviews represent their biggest operational bottleneck. Consequently, there is interest in leveraging AI for key data extraction directly
Here’s your snapshot of what’s new, what’s trending, and what’s inspiring across the Box ecosystem. This edition highlights fresh product insights, standout community contributions, and upcoming events where you can learn, connect, and build together. Box Community Headlines To lead in an agentic world, you need AI that harnesses the powerful context that lives in your content. Join Box CEO and Co-Founder Aaron Levie to learn how you can transform your business by automating workloads on a scale never seen before, bringing together your people, AI agents, and content in a single secure file system built for the future. Acknowledging Excellence! @Jakub Piech PM Mobile Thank you for thoughtfully sharing customer roundtable Q&A on Box AI for Mobile and helping keep the community informed with clear, forward‑looking insights.📌 Recording and Summary: Hear the latest on Box AI for Mobile@Scott Picanco Box A sincere thank‑you for delivering practical guidance through your Box Sign co
Thanks to @Scott Picanco Box @Sue-at-Box @Roman Shevtsov @daria for today’s overview of Box Sign updates and features, also thanks to our guests who joined and shared in the Q&A. Please find the recording and highlights below. ResourcesPlease find attached the deck here Recording Box Sign and Workday demo Recording Question for the community...What would you like Box to prioritize next for Box Sign? Please comment in the replies...
Hi Community Members,We’re pleased to share the Q&A from our recent community roundtable on the latest on Box Sign, including the Box Sign and Workday integration. This post brings together the key questions from the session along with expert answers 🕵You can find the session recording and highlights here:📌 Hear the Latest on Box Sign Including the Workday + Box Sign IntegrationWe gathered a list of the frequently asked questions and answers from this Community Roundtable. Check them out below: Question Answer Over 400 signatures for fitness center guest access pass waiver forms. We have some users that like the ready sign link. If we use batch send, the sender sends out an email in advance giving everyone a heads up on what might look like a phishing email from an external sender noreply@box.com. Ready sign link prevents 2 separate emails. found this - https://support.box.com/hc/en-us/articles/10198995559699-Enabling-Custom-Brandin
Thanks @Jakub Piech PM Mobile and @msyu Box for today’s overview and demo of Box for Mobile and thanks to our guests for joining in the Q&A. Please see below for highlights and recording. Which is your favorite feature, or are there other features you would like please comment in the replies!
There’s been a lot happening around the community lately, from lively discussions to helpful tips shared by members. Here’s your roundup of what’s been trending and inspiring across Box this week. Box Community Headlines We’re excited to share that Box has once again been named a Leader in the 2026 Gartner® Magic Quadrant™ for Document Management — marking the third time we’ve received this recognition.This milestone reflects the AI transformation across our business and reinforces our commitment to building the most secure, AI-powered enterprise content platform in the industry.Want to learn more? Read the report for Gartner’s assessment of the document management market and see why Box was named a Leader:What it means to (again) be named a Leader in the Gartner® Magic Quadrant™ for Document Management Join us for the Content + AI Virtual Summit on May 20, 2026, and see how Box is helping organizations unlock the power of AI with their content.The event will feature live demos of Bo
Hey Box Community!We're excited to announce the Content + AI Virtual Summit on May 20th, a live, online event designed to show you how Box AI transforms the way your business works with unstructured data.Join us for live demos of Box Agents, Box Extract, and Box Automate, real customer success stories, and insights from industry IT leaders on using Box as a secure agentic-AI platform.You'll also connect directly with Box product experts who can provide practical answers tailored to your business needs. Whether you're exploring AI for the first time or scaling existing workflows, this summit will give you the tools and inspiration to move faster with confidence. 📅 Mark your calendar and register today:📌 Content + AI Virtual SummitSee you there!— The Box Team
Configure additional signer authentication for added security when sending signature requests in Box Sign for SalesforceWe’ve rolled out new enhancements to Box Sign for Salesforce, including additional recipient authentication, recipient groups, and expanded extensibility with API support for CAC/PIV smart card authentication, giving teams, including federal government agencies, and contractors, more flexibility, stronger security, and streamlined signing workflows directly within Salesforce. Recipient groups in Box Sign for Salesforce: Introduces the recipient groups feature in the native Box Sign web app within the Box for Salesforce integration, enabling senders and signers with the ability to progress a signature request forward as soon as a single recipient from a selected group of recipients signs or approves a signature request. Recipient authentication in Box Sign for Salesforce: Allows senders to select the right level of identity assurance for each recipient when configur
Join the Box for Higher Ed Team for a live webinar on May 7th and learn how higher education teams can simplify the faculty promotion & tenure tracking process with Box—reducing version sprawl, improving visibility across siloed teams, and working more securely across different offices.During the session, we’ll cover best practices and demo two real-world use cases:Faculty Promotion & Tenure Application Development (using Box AI for faster discovery and insights) Promotion & Tenure Workflow Process enhanced with AI (using advanced Box workflow tools to streamline forms, approvals, and tracking.)We’ll also touch on the governance and compliance features that are must-haves for the sensitive faculty and academic content. Register here to claim your spot!And if you haven’t already, please join our Box Higher Education User Group.
We are incredibly excited to announce the general availability of Box Automate, enabling organizations to automate content-driven work end to end, from document intake and AI extraction to approvals and final output.Every business runs on content. Contracts, invoices, onboarding packets, claims forms, compliance files, and reports all contain the information teams need to make decisions and move work forward. But the workflows built around that content are still often manual. Teams spend hours reading documents, extracting data, routing files, updating systems, and chasing approvals across disconnected tools. The result is slower cycle times, inconsistent outcomes, and work that is difficult to scale. Box Automate changes that. Built for the age of AI, Box Automate is a new product designed from the ground up for agentic, content-powered workflow automation. It turns AI from something teams use one-off into something that runs business processes continuously. Instead of treating docume
What is Box Automate?Box Automate is a no-code tool that helps teams automate workflows. It connects triggers (like file uploads) to actions (like approvals or document generation) to streamline business processes. It also uses AI agents to handle complex tasks and reduce manual work. What Box AI Agents can I use in Box Automate?You can use the Box Agent and Extract Agent, or build your own custom agents to automate tasks and support your workflows. What triggers and actions does Box Automate support?Workflows can start from events like file uploads, folder changes, tasks, metadata updates, form submissions, or manual triggers. Actions include assigning tasks, tagging metadata, sending notifications, generating documents, and requesting signatures. Does Box Automate support flexible workflow routing?Yes, Box Automate includes flexible workflow routing options such as conditional branching and parallel routing, allowing users to create dynamic workflows that adapt based on specific cond
Here’s a look at the latest discussions, insights, and standout activity across Box and our community. Take a moment to catch up on what’s driving engagement and innovation this week. Box Community Headlines Attend the upcoming Virtual Summit to see how Box AI innovations like Box Agents, Box Extract, and Box Automate turn data into actionable insights and automated workflows at scale. You'll explore live demos, hear real customer success stories, and connect directly with Box product experts through live Q&A for tailored business solutions. Don't miss this opportunity to discover how Box Intelligent Content Management transforms the way enterprises work today. Register now to secure your spot. The Levie Edge: Box, Business & Beyond Your front-row seat to Aaron Levie’s latest insights, bold ideas, and game-changing updates. Aaron Levie recently shared an important perspective on what enterprise AI conversations often overlook: agents don’t just need access to data — they need
Thanks to @naor Box @msyu Box and Megh for today’s overview and demo of contract lifecycle management in Box. Also thanks to our guests who joined and shared in the Q&A. Please find the recording and highlights below. If you are interested to signup for our design partner program for Contract Lifecycle Management, please just comment in the replies or reach out to your account team! Full recording Demo of NDA contract reviews https://players.brightcove.net/6291496955001/UuYNWK0aF_default/index.html?videoId=6393741931112
You can now copy an existing Box Hub to quickly recreate its structure, layout, and branding for a new project, team, or use case.Whether you're building a knowledge base for another team, launching a new project workspace, or standardizing Hub experiences across your organization, copying a Hub makes it faster to get started without rebuilding everything from scratch.What gets copiedWhen you copy a Hub, the new Hub includes the original Hub’s:Hub name and description Pages and page hierarchy Logo and background image Text blocks (paragraphs, section headers, callouts) Embeds (link previews) DividersThis allows you to preserve the structure, layout, and branding of an existing Hub while creating a new version tailored to a different audience or purpose.What doesn’t get copiedSome elements are intentionally excluded from the copied Hub:Collaborators Hub settings (copy permissions, collaboration restrictions, shared link settings)This helps ensure that access and governance settings are
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