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Question

Regarding the issue where the number of pages is displayed differently on the box and after downloading. (box上とダウンロードした後とでページ数の表示が違う件について )

  • May 16, 2025
  • 1 reply
  • 64 views

  • New Participant

Why are the page numbers different when viewing a PowerPoint file on Box and when downloading it from Box and opening it in PowerPoint?

 

box上でパワーポイントを見るのと、boxからダウンロードしてパワーポイントを開くのとでページ番号が異なるのはなぜですか

 

 

1 reply

Jey Bueno Box
  • Community Manager
  • 919 replies
  • May 19, 2025

 👋 Hi ​@kon, welcome to the Box Community!

 

The difference in page numbers between viewing a PowerPoint file on Box and opening it in PowerPoint is usually due to how each platform renders and formats the slides. Some elements, such as hidden slides, may not be visible or counted, which can cause discrepancies in the slide count or how the slides are presented.


Some common issues include:

  • Hidden Slides:
    • PowerPoint allows you to hide slides, meaning they won't be displayed during the presentation but are still part of the file.
    • You may check out Microsoft Support: Hide or show a slide to learn more.
  • Slide Numbering Issues:

Please also check the same view mode on both Box web app and PowerPoint (i.e., PowerPoint’s “Normal” view vs. Box’s preview mode).


If there are still discrepancies, please submit a ticket to our Product Support team for further troubleshooting. Please also provide a screenshot of the issue.

 

Have a great day! 😊