Box AI API

 Hello, I'm trying to connect to the BOX MCP server. I referred to the guide here.  I couldnt get it working. How do I get the auth credentials?Is this endpoint correct?   I'm trying to connect to my our Agent Platform targeted at enterprise deployments  I wanted to try it with how we enabled shopify endpoints.  Best,Arun 

I noticed that there is a change on Jun 24th, 2025 about Enhanced extract agent.Could you please tell me when I can use extract agent successfully in my code？(now when I post request to https://api.box.com/2.0/ai/extract I will get response with 400 bad request)Thank you for your support.

I’ve got a small Box AI application and we’re considering exposing the output of it to the public. Has anyone got some best practices for profanity and inappropriate content filtering with Box AI? It would be enough to just have Box AI say “I’m sorry. I can’t answer that question.” or something like that, when the user asks an inappropriate question. Do I just handle that through the prompt in the API call, or is there some other functionality I should be using that provides more structured content filtering? 

Where can I get the material &/or recording data by used the below workshop? 

Hi, we are using the AI API to extract structured metadata. The format of the response from the Box API keeps changing, sometimes multiple times a day. Sometimes it has the below structure, which shows the key name, the prompt, the type and value.   Answer: {fields: [ { key: financialYear, prompt: What financial year, if any, does this document relate to? Financial years run from 1 July to 30 June. Return the year only (for example the 2023/24 financial year would return 2024), type: string,  value: 2024       }     ]} And other times it simply returns the below:Answer: {financialYear: 2024} Every time it changes we are forced to update how the response is treated. Why would this keep changing? Can we force it to stay with the second example? Thanks. 

I need some help with the Box AI integration that pops up for each file I preview in my Box folders.(Sorry in advance for any inaccurate language. I’m an end user biologist, and information technology is largely beyond me.)I’m not going to use this integration. Full stop. Period. Putting aside the ethical and environmental concerns that I have about generative AI, I do not trust the application to be accurate with my information. I work in research, so information in the documents that I generate are still likely speculative and/or unproven and the information that is available might not be peer reviewed or validated.That being said, I find it incredibly annoying that the first thing that happens every time I preview a document is I’m prompted to start a conversation with Box AI. Is there a way to disable this integration on the users side? It’s galling that I’m being prompted again and again to use a tool that I think will be actively detrimental to my work and ability to utilize Box.

What type of permissions one has to have in order to get a User Activity Report on a file that they own? I can’t obtain a User Activity Report at all. I’m part of an Enterprise + Plan.

 We’ve just returned from an exciting BoxWorks conference where we demonstrated groundbreaking AI integrations between Box and HubSpot that are set to transform how businesses handle document processing and customer relationships.Automated PDF Data ExtractionOne of our most compelling demonstrations showcased Box AI’s ability to automatically extract and process metadata from PDFs stored in Box. When triggered by a HubSpot action, the system can intelligently parse this data and update corresponding HubSpot fields automatically. This innovation eliminates manual data entry, reducing both time investment and the risk of human error.Think about the implications:Automated contract processing Streamlined workflow triggers Seamless data synchronization between platforms Reduced administrative overheadCross-Platform IntelligenceWe also unveiled a powerful new capability that leverages Large Language Models (LLMs) across both Box and HubSpot platforms. This integration enables users to make n

We have a new blog post to checkout on our Medium site. This demo goes over how to connect Box & Pinecone. https://medium.com/box-developer-blog/demo-box-pinecone-f03783c412bb Please check it out! 

Checkout the final video in the Box AI Platform API YouTube series between Box developer advocate Alex Novotny and VP of developer relations Laurie Voss.  

Lots happening in this space, checkout our recent roundtable recording on Box AI APIs with @shurrey Box which also touches on AI developer roadmap and a Reference Architecture which is being developed. 0 mins - Introduction1 mins 30 secs - Overview of Box AI5 mins - Box AI use cases7 mins 14 secs - Intro to Box AI Platform API14 mins 07 secs - Introduction to Box for AI18 mins - customer Q&A23 mins 15 secs - Overview of Box for AI - LangChain and Llama-Index26 mins - Box AI developer roadmap33 mins 30 secs - Customer Roundtable and Q&A48 mins 26 secs - Wrap up 👉🏽 You can also follow our Developer Blog here, to keep track of future updates. 

Hey Everyone!  Please checkout our YouTube playlist on all things Box AI Platform API, including demos, overviews, and interviews! Alex 

I heard there may be the ability to connect my own LLM to Box via API.  Is that on the roadmap or a known feature coming?  

What types of user interactions with Box AI are recorded in the User Activity Report, and how can Box Admins utilize this information?

Do you have questions about the Box AI API? This is the place to ask!