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  • 294 Topics
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Knowledge Base (2)

294 Topics
shurrey Box
shurrey BoxHead of Developer Relations
posted in API
About the API category

We have a lot of APIs. It can be overwhelming. Come ask all your API questions here. For more information check out these links: API Guides API Reference

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shurrey Box
shurrey BoxHead of Developer Relations
posted in API
About the Box Platform category

Have questions about the Box Platform or want to share your knowledge with others? Come on in! Use the following paragraphs for a longer description, or to establish category guidelines or rules: Why should people use this category? What is it for? How exactly is this different than the other categories we already have? What should topics in this category generally contain? Do we need this category? Can we merge with another category, or subcategory?

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shurrey Box
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markturekNew Participant
asked in API
Move files from app service account to user account using box.sdk.gen

How do I programmatically move files from my app service account to user accounts? I need to distribute app-uploaded files between the users. I am using box.sdk.gen API. What is the allocated space limit for the service account with a business plus subscription?

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pchristensen Box
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InfiTechNew Participant
asked in API
Exact Search Not Working

Hello I am Using Box Search API and Also Try To Search With dll When I Give the Search Keyword “disposition” In response I Get the files Which contain “disposition” in file name and file content.But ,Here i also get files Which Contain Different Keyword “dispositive” and “disposal” Hello ,Box Team Can You explain me this ?and i also try with Exact Match using operator “disposition” but return same result.

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tom12345New Participant
asked in API
104 Connection Aborted Error when looking up Trashed Files

Hello, I’m getting 104 errors when processing webhooks for Trashed files. The error only occurs in this specific scenario - I have no issues doing similar processing of webhooks for Uploaded or Restored files. I also have tested the same API calls I’m running here from a Jupyter notebook using the same app auth with no issues. Specifically, when I receive a webhook notification that a file has been trashed, I call box.trashed_files.get_trashed_file_by_id() with the ID from the webhook message. (This is all Python with the newer box-sdk-gen library.) This call throws the 104. When I make the same call from my notebook, it returns the file info I need with no errors.

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mikekaroNew Participant
posted in API
Microsoft Sentinel Data Connector

We are currently working on Deploying Microsoft Sentinel, and I’d like to get the data connector for Box working, Microsoft’s documentation is sparse and vague (feigning surprise!). In combining both their docs and Box.com, I think the issue is what is needed for the JSON input parameters, nothing I’ve seen so far has given me specifics. Has anyone been able to implement this successfully? Thanks! Mike

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m-fujiNew Participant
asked in API
Issue with Creating Shared Link in Box (Company Access) using Starter Account

Hello, I am working on an integration between kintone and Box. When using a Box Starter account to create a shared link from kintone for internal use, I encountered the following error: {"type":"error","status":403,"code":"forbidden","context_info":{"errors":[{"reason":"invalid_parameter","name":"access","message":"Invalid value '1'. The item does not allow this access option."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Forbidden","request_id":"h7yusxhze4s1svcd"} The issue does not occur when the access is set to 'open', but it appears when the access is set to 'company'.Could anyone help me understand the cause of this issue and how to resolve it? Thank you for your help! Best regards,Marie

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CowbellNew Participant
asked in API
API Call Limitations with CDATA JDBC Driver?

I would like to clarify the API call limitations when using the CDATA JDBC driver. Specifically: 1. Are there any restrictions on the number of API calls that can be made using this driver? 2. It was mentioned on the Box website that Integration Partner API calls are not subject to usage charges. Can you confirm whether API calls made through the CDATA Box JDBC driver are also exempt from counting towards our client’s limit? Additionally, if API calls made through the CDATA JDBC driver are chargeable, could you provide details on: 1. The cost structure once the API limit is exceeded. 2. Whether the Business Plus plan (which includes 50,000 API calls per month) covers these API calls, or if they are treated separately. We understand that the final decision on API call charges rests with Box, but we would appreciate any clarification you can provide to ensure proper planning.

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TokuNew Participant
asked in API
Assigning metadata using CSV files

Is it possible to import information to documents in BOX via a metadata template using a CSV file? Or is it possible to add metadata to documents in BOX using a CSV file as custom metadata? And how to do that? What I want to do is to use a CSV file to add individual metadata to a large number of documents at once. I will need to use metadata templates from the UI and manually enter values for each attribute. Instead of doing that, I want to use a CSV file to apply them all at once and save time. Currently, a test metadata template has been created. I understand that it is possible to export metadata information. Extract metadata - Box Developer Documentation

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pchristensen Box
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Zeel AjadiyaNew Participant
asked in API
How to Access All Files and Folders with an Admin Account via Box API?

Hi, I have multiple Co-Admin accounts, and each has created their own files and folders. However, I do not have an existing Admin account with access to all content. To resolve this, I created a new Admin account, and my goal is to have a single account that can access all files and folders across the organization. In the Admin Console → Content Management, I can see all users' data. However, when I use the Box API endpoint: https://api.box.com/2.0/folders/0/items the API response only returns the files and folders that the Admin account has direct access to, rather than all content from all users. Is there any way to retrieve all data across all users without explicitly adding the Admin account as a collaborator to each folder? Thanks!

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pchristensen Box
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SavvaOrcaNew Participant
asked in API
Box API Question

Is it possible to retrieve the names of all folders and files from a folder, including everything inside its subfolders, via the API?

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pchristensen Box
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JRH22New Participant
asked in API
Upload Document To Box - Error 400 - API upload did not contain a file part

Hello, I am trying to upload a document but am receiving error 400 (API upload did not contain a file part). I have to use an application called 4D to submit the http request using the following code… $boundary:=Generate UUID $crlf:="\r\n" $bodyPartTxt:="" $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+$crlf $bodyPartTxt:=$bodyPartTxt+"Content-Disposition: form-data; name=\"attributes\""+$crlf $bodyPartTxt:=$bodyPartTxt+"Content-Type: application/json"+$crlf+$crlf $bodyPartTxt:=$bodyPartTxt+$attributesText+$crlf $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+$crlf $bodyPartTxt:=$bodyPartTxt+"Content-Disposition: form-data; name=\"file\"; filename=\""+$docName+"\""+$crlf $bodyPartTxt:=$bodyPartTxt+"Content-Type: text/plain"+$crlf $bodyPartTxt:=$bodyPartTxt+"Some text."+$crlf $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+"--" ARRAY TEXT(aHeaderNames; 0) ARRAY TEXT(aHeaderValues; 0) APPEND TO ARRAY(aHeaderNames; "authorization") APPEND TO ARRAY(aHeaderValues; "bearer "+$boxToken) APPEND TO ARRAY(aHeade

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user117New Participant
posted in API
Business plan monthly API rate limits

We are looking to interact with millions of files. We have noticed on the box site that Enterprise business plan has a limit of 100,000 API calls per month. Can this rate be increased? If so, what can it be increased to?

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sparkgridsoftware
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pecastroNew Participant
asked in API
Unable to query folder using metadata - 400 too_many_instances

During call to query folder by metadata I'm getting HTTP 400 - too_many_instances, this is happening just with one box subscription, it's working for the other one Request: curl --location 'https://api.box.com/2.0/metadata_queries/execute_read' \--header 'box-version: 2024.0' \--header 'Content-Type: application/json' \--header 'Authorization: Bearer ****' \--data '{ "from": "enterprise_1234.metadata", "query": "entityId = :entityId and entityType = :entityType", "query_params": { "entityId": 1, "entityType": "TEST_FOLDER" }, "fields": [ "id" ], "ancestor_folder_id": "0"}' Response: { "type": "error", "status": 400, "code": "too_many_instances", "help_url": "https://developer.box.com/reference/post-metadata-queries-execute-read/", "message": "Too many instances, and no supporting index available", "request_id": "0e75317d0072c5a523ba79f1422552050"} Tried to find something in box community but all the references are old and the links are not working anymore

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ComputerHabitNew Participant
asked in API
Purchase validation failed.

Hello, I have had a script working for a while and recently I started getting errors. Example: box storage-policies:assign 1111111 22222222 Error box : Unexpected API Response [403 Forbidden | 0c905f030dd35551650c37d06ecdc251d.0c905f030dd35551650c37d06ecdc251d] forbidden - Purchase validation failed. I’m not sure why this started happening. I’m about to go through setup again in hopes it will fix it.

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InfaNew Participant
asked in API
Get Token functionality - Recent Change?

Hi Everyone, Is there any behavior change in Get Token functionality recently? We are not able to get any token from Box. Regards

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WrenchInTheWorksNew Participant
asked in API
Can you use Limited Access App on a free account?

Hi, I’ve been going around in circles for the last hour and a half trying to figure out how to use a Limited Access App on a free account. Is this even possible? I’ve seen various posts from a year ago saying this feature had been “temporally” disabled, is it still “temporally” disabled? I’m up to the point of trying to authorize the app but none of the menus as described in this tutorial are visible for me. Cheers,Michael

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ctroquatoNew Participant
asked in API
how to avoid API charges

We want to avoid getting charged when moving some files from box to sharepoint. apparently there is the API issue where we have to manually download one file by one file vs using boxs ability to download and move but we wanted to make sure we knew the exact difference and options before we spent hours moving files for an important peoject.

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AndersgsaxmanNew Participant
asked in API
API requests problems

I'm having problems with API requests to my Box.com account. I'm trying to read the contents of an XML file in Box, but I'm getting a 403 error code. Is this because I only have a starter account on Box?

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Zeel AjadiyaNew Participant
asked in API
OAuth Authentication Behavior in Box

Hi, I have a question regarding OAuth authentication in Box. Currently, we are using the Splunk Add-on for Box, and I am trying to configure the account using OAuth to collect file and folder metadata. I have configured an account using OAuth in the add-on to collect file and folder metadata. I have created a Client ID and Client Secret from one Box account and added these credentials in the Splunk Add-on for authentication. During the authentication process, the add-on redirects me to Box to authorize the request. However, I noticed that if I log in with a different Box account during authorization, the add-on still allows me to save the account without verifying whether the provided Client ID belongs to the logged-in Box account. As a result, the metadata retrieved for files and folders corresponds to the account used during authentication rather than the account from which the Client ID and Client Secret were generated. I would like to confirm whether this behavior is expected. Shou

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lokesh1jhaNew Participant
asked in API
Free API calls

Hi As a service I need to scan files on box of Users. Since I will exceed the API limit under the quota given by Box as per purchase. My Client informed me the api calls made form Apps in Box integration are free. So, Is it true that If I make API calls from the clinet-id and client-secret that of APP published by us and added by our client will be free. Will this not be counted in quota. Since plan supports 100K API calls and can I make >100K API calls free.

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pundkaulNew Participant
asked in API
Box Cli query

What is the command to increase the storage quota for the Box platform account. How do we connect to other platform accounts from your own app.

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arthurS20New Participant
asked in API
Unable to get a folder created by another user with endpoint GET

Hello ! I'm currently developing in java and I can't get a folder created by another user, via API.I'm also using JWT authentication and have followed this documentation: https://developer.box.com/guides/authentication/jwt/with-sdk/ Here's my Java class calling the Box APIs public BoxFolder getFolder(String folderId) throws BoxAPIException { return new BoxFolder(boxAPIConnexion.getAPI(), folderId); } However, here's the message returned :com.box.sdk.BoxAPIResponseException: The API returned an error code [404 | iw6ilehyqdmmt4w4.0bb5b98f9358163f0c50785d696f24cca] not_found - Not Found Do you have any solutions?thanks Translated with DeepL.com (free version)

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smartoneinok Box
smartoneinok BoxSenior Developer Advocate
posted in API
Box AI API Updates!

Box AI just completed one its largest launches ever. 🚀 Checkout the blog below and find out all the new features available to developers! 📦 ✅ Box AI Studio API✅ Box AI API support for images, Hubs, and scanned documents✅ Box Doc Gen for Salesforce https://medium.com/box-developer-blog/new-box-ai-api-updates-e812b868457d

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smartoneinok Box
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LK3New Participant
asked in API
Box API for Subscription plan data and Usage tracking

Does Box provide following details via Box API programmatically( https://developer.box.com/reference/ ) either directly or indirectly as follows, Subscription plan associated with Box account(Business/Business Starter/Business Plus/Enterprise/Enterprise Plus). Opted plan cycle(monthly/annual) and billing details. Box AI credits available and spent at user level and enterprise shared pool level and addition credits assigned in a Box account. (may be similar to the way it's exposed in admin console: https://support.box.com/hc/en-us/articles/34617574060691-Track-AI-usage-in-Admin-Console.) Please share from which Box APIs, these data can be fetched from. Thanks!

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