Skip to main content
  • EN

Getting started in the community

Introductions and general questions relating to Box

410 Topics
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in Introductions
How do I introduce myself to the Box Community?

Hi everybody, I’m Thomas, Box Community Manager, for Admins and End Users.Welcome to the Box Customer Community...I am excited to be here with you and help create this forum for all Box users to connect, collaborate, share knowledge with each other!Before we start…📷.  Have you added your headshot to your profile? Select “my profile->edit profile” to add your picture. We want to make this a personal, human space  Next…We welcome you to introduce yourself using the template below. Sharing some details about yourself will help make this a friendly and welcoming space for members to connect and learn from each other!Introduction template:     🎤  Name (pronouns optional) 📍  Location 💻  Organization + Role  💛  Areas of Expertise (ie. Product Management, Agile, Design, etc)  🎨  Interesting Fact About You  🎤  Thomas Deely (he/him) 📍  New York 💻  Box, Customer Community manager 💛  All things Box, connecting customers with peers for knowledge sharing and idea exchange around all

254524
Jey Bueno Box
8 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Where should I ask my support question?

Hello community members, these forums are designed for our customers to connect and share knowledge and expertise. Here you can get help from your fellow community members and share your own expertise to help someone else. Boxers also participate in some discussions, but please note that they are not the primary responders, as we want you all to learn from each other. If you are looking for official, in-depth support (regarding billing issues, technical questions, features, etc), or you have run into an issue (lost content, features not working, other bugs), please try searching in the support.box.com Thank you for your understanding  🙏🏽

460
thomasdeely Box
4 months ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Posting in the general category

This category is a great place for general questions and conversations around all things Box. To get started go to “Create A Topic” on the top right and you will be presented with the option to ask a Question or start a Conversation.  Questions could be anything around using the Box product or integrations Conversations can be more open such as ideas, best practices, tips and tricks, something interesting you done with Box or even something you have read relating to your job and intelligent content management, AI, security, etc or highlights from a recent event. Conversations can also be phrased as questions e.g. Did you know? 📣 There are a few simple things you can do to make your post more effective:If you have a question, make sure you have done a search!  Phrase your title as an open question. For example “how do I” or “what are”, “did you hear about” are good ways to start your title. Here is an example Make the body of your post easy to read. Provide enough detail for someone to

791
thomasdeely Box
4 months ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Welcome to the Box Community!

 See below for how to get started  As the Community Manager, I am proud to welcome you to this new space that is designed to connect Box customers including admins, end users, developers, and partners with each other and with the resources they need to get the most out of Box products, our integrations, and partner ecosystem. Why we created this siteWhether you're looking for tips, tricks, have ideas, questions, or just want to connect with your peers and learn what they are working on, our community site is here to provide a comprehensive resource. We're confident that this site will become a valuable tool for anyone looking to maximize the potential of Box. We look forward to building a thriving community of experts who can learn from each other. Key features of our new community site Community spotlight - we will use this to highlight what is happening with Box Forums -start conversations, ask and answer questions, and share experiences with others in the Box community Getting s

10250
thomasdeely Box
4 months ago
shurrey Box
shurrey BoxHead of Developer Relations
posted in Introductions
About the Introductions category

Come introduce yourself and meet your fellow community members. Hello all, We encourage you to introduce yourself here. Its a great way to find connections with common interests, as well as fur us to get to know you! Share as much or as little as you want. BTW, its an easy way to earn points to help you shoot up that leaderboard!

2120
shurrey Box
1 year ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 🙌

Welcome to this week’s digest, your prime source for all the latest buzz. Dive into the newest topics shaping our forums, explore recent updates enhancing your Box experience, and celebrate the outstanding speakers and community members making a difference! 💫 At Box, we’re building a thriving AI ecosystem. By seamlessly integrating with third-party AI solutions, we empower our partners to deliver even greater value to their customers. 👉 See Box AI Partner Ecosystem Community Page to check out our AI Partners and explore the full potential of AI-powered tools!👉 Dive into our latest blog post, Building a Thriving AI Ecosystem, to learn more.  Hey there! Meet LILT (AI-powered translations in Box) New Box for Salesforce Install Tutorial on Youtube Tuesday Tips and Tricks: Enhancing Security with Additional Recipient Authentication in Box Sign Event Summary: BoxWorks 2024 - Day 2: HigherEdWorks Box AI-mazing Partner Ecosystem: Connect, Learn, Innovate! Transforming P&C insu

90
Jey Bueno Box
16 hours ago
K
koichiNew Participant
asked in General
personal accounts for BOX

Is there a feature to prevent the use of personal accounts for BOX?

82
Jey Bueno Box
19 hours ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Share Your Box Sign Use Cases! 📝

We know that Box Sign is already making waves for many of you, helping streamline document signing and collaboration. Box Sign is designed to simplify how you manage electronic signatures. From contracts and agreements to approvals and forms, it’s a powerful tool that saves time, boosts efficiency, and enhances security. Tell Us Your Story! ✍🤔 What use cases have you explored with Box Sign? It could be streamlining contract approvals, managing secure signatures, or any other unique applications.🤔 Are there specific ways it has been a game-changer for you?🤔 Or is there something you wish it could do better?We want to hear all about it! 🤗Why Share? 🗣 Inspire Others: Your stories can spark new ideas and innovative ways to leverage Box Sign among your peers. Community Collaboration: By sharing, you help create a rich repository of knowledge that benefits everyone in our community. Shape the Future: Your contributions provide vital insights that can drive future enhancements and fe

40
Jey Bueno Box
1 day ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Transforming P&C insurance operations: Best practices with Box and Guidewire

Perry Rotella, MD Financial Services, Box, and Tim Kennedy, Solutions Alliance Manager, Guidewire, overview the future of content based insurance workflows.  Recording and highlights below. How Business Process Management is transforming P&C insurance Cutting-edge techniques for extracting metadata from claims documents Best practices for governing P&C insurance workflows Streamlining workflows with powerful no-code form solutions     Overview of Intelligent Content Management in Insurance     Recording clip here   Guidewire Perspective from Tim Kennedy Recording clip here   Customer Q&A  Recording clip here Q&A on Document Generation  

70
thomasdeely Box
2 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box AI-mazing Partner Ecosystem: Connect, Learn, Innovate!

Introducing our Box AI Partner Ecosystem—a dedicated community subpage specifically designed for our Box AI Partners. Here, you can meet our partners who are building solutions with secure, enterprise-grade AI for your content. Link: https://community.box.com/p/boxaipartners Explore the full potential of AI-powered tools and learn about our AI Partners through our featured topics. Engage and connect with Box and Partner experts to see what's in store for you! Learn more about our AI Partners in the Box Blogs "Building a Thriving AI Ecosystem" by ​@michellecolwell Box, Sr. Business Development Manager.Our thriving AI ecosystem includes key categories such as:Intelligent Document Processing Search/Agents Generative AIHave questions about our Partners and their AI-powered tools? Leave your comments on their posts or click +Create a post, and choose “Partner Forum” under Category. Let's make the future as intelligent as our ideas. Stay tuned! 🧠🤖🤝 

100
Jey Bueno Box
2 days ago
2
20GTNew Participant
asked in General
No download button even when authorized

The Download button only flashes on the screen at the beginning for a second and then vanishes, YES, DOWNLOADS were AUTHORIZED When the link was created. How can I fix this?

233
Jey Bueno Box
3 days ago
I
ICT Promotion DepartmentNew Participant
asked in General
About license

(1) Regarding license additionCurrently there are 3 licenses.I would like to add 2 licenses for a total of 5 accounts.Please issue a quotation.Please also tell me how to order and how to add a license.(2) Regarding “account reactivation”I canceled my account.Cancellation ID is 12388625.The deadline is December 26, 2024.Do I need to "reactivate my account" before adding a license in (1)?

283
Jey Bueno Box
4 days ago
R
Robert BakonyvariNew Participant
asked in Introductions
Introduction: Robert Bakonyvari

Hello Team, 🎤  Robert Bakonyvari 📍  London, UK 💻  Sony Pictures Entertainment IT, Production Services Manager 💛  Media production workflows and IT services 🎨  Trying to training our cat to help me building my Lego Technics sets. Not going well.

172
thomasdeely Box
4 days ago
T
Tile XLNew Participant
asked in General
cancel and refund

Please cancel whatever I signed up for (I’m crying)  

101
Jey Bueno Box
4 days ago
K
kcomminsNew Participant
posted in Introductions
Hey there! Meet LILT (AI-powered translations in Box)

Hi there! Kel Commins (Director of Solutions) here from LILT 🤙🏻 We’re so excited to join the Box community as an AI partner. We wanted to jump in to introduce ourselves and the LILT solution: LILT offers human verified or instant translations right within your Box instance, all powered by AI. We’re especially excited by the Box + LILT combo because Box offers such a simplified, accessible user experience, and with the Box <> LILT integration, extends that simplified experience to translation workflows:Send content to LILT to be human or instantly translated right from your Box foldersYou can learn more about Box + LILT here, or add LILT right from the Box App Center! We’re looking forward to discussions around AI, multilingual content, and API-powered workflows 💡

201
Jey Bueno Box
4 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 🤝

We’re excited to feature the latest community topics buzzing this week, spotlight and celebrate our standout members for their incredible contributions, and share the latest updates. Dive into the current discussions shaping our journey, find inspiration from top contributors, and get up to speed with the exciting enhancements to Box.  How to easily add subtitles to your videos directly from Box with VEED Content creators - Repurpose any of your Box content with Hunch Monday's Community Spotlight: 🌟 RWS Global Chooses Box for Intelligent Content Management What's new at Box for 2025 - live demo and customer Q&A Adobe Express for Box Community Roundtable - highlights and recording Tuesday Tips and Tricks: Unlock Creativity with Adobe Express in Box Upcoming breaking change in the Box AI API - Extract Structured Thursday’s FAQ: How to Get Started with Adobe Express for Box? Let’s Build HubSpot Apps – Box Connector  🎉 This week’s edition shines a spotlight on our fan

260
Jey Bueno Box
7 days ago
sparkgridsoftware
sparkgridsoftwareNew Participant
published in General
Let’s Build HubSpot Apps – Box Connector

We recently had the pleasure to meet with Chris Carolan from Conveying Your Message – a HubSpot Partner. In this live stream, we discussed Box Connector, the Official Integration for Box and HubSpot.Let’s watch the recording of the show here:  Or read Chris’s take from the show himself:🔥 Just wrapped an incredible Let’s Build episode exploring the new Box–HubSpot integration with Chris Eustace from SparkGrid Software!Key takeaways that blew my mind: Seamless file management INSIDE #HubSpot using the new UIX tools (no more jumping between systems!) Automatic folder pinning that creates a truly unified customer view Enterprise-grade security/compliance that won’t break the bank Box Sign integration with unlimited e-signatures (goodbye envelope volume gotchas!) Box AI capabilities coming that will revolutionize unstructured data managementThe most exciting part? This isn’t just for enterprise – SparkGrid has made it accessible for businesses of all sizes. Smart file management shouldn’t

110
sparkgridsoftware
8 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Tuesday Tips and Tricks: Unlock Creativity with Adobe Express in Box

Exciting news! 🎉 Starting today, you can now access the Adobe Express image editor directly from the cloud platform. The Adobe Express for Box integration brings AI-powered image editing to Box, allowing you to create and edit visual content without opening another website or app.📢 Here’s how to take full advantage of these new capabilities! 1. Instant Image Editing with Ease Adobe Express brings powerful editing tools right into your Box workspace, allowing you to quickly tweak your images in just a few clicks. With the integration, you can: Crop and resize images instantly to fit specific formats or design needs. Apply filters and adjust opacity to fine-tune your visuals without the need for external tools. Remove distracting elements like backgrounds or objects that clutter your image.   2. Generative AI for Effortless CreativityOne of the most exciting features of this integration is the use of Firefly-powered generative AI within Adobe Express. It allows you to: Add or repla

461
Jey Bueno Box
8 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Adobe Express for Box Community Roundtable - highlights and recording

Thanks to Kim Kung and Micajah Dudley who provided an overview of integration which allows customers to edit Adobe images from within Box, along with roadmap updates and live customer Q&A See below for recording and highlights.  Resources:support articleblogcommunity post     Micajah Dudley - Integration overview   Recording clip here Adobe express is 1st native creative content integration in Box. No other paid licenses required Login required for gen AI capabilities Kim Kung & Micajah Dudley - demo of integration   Recording clip here   Demo of cropping/editing images within Box Demo of Adobe object remover What’s coming next…   Recording clip here   Customer Q&A Resources: support article blog community post   Question: How do we enable this feature in Box? Answer: This is being rolled currently, some customers have access right now, and the integration will soon appear automatical

430
thomasdeely Box
8 days ago
P
PSilagi BoxNew Participant
asked in General
Custom reporting on shared folders

Hi team! My customers is hoping to understand which files have the highest previews and downloads among external collaborators in a specific shared folder. Do we  have any resources available that would help construct these custom reports? Thank you!

272
P
9 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
What's new at Box for 2025 - live demo and customer Q&A

Thanks to our team for yesterday’s live overview and our customer guests for the questions and feedback.  Anna Simpson, senior director, product management, compliance and governance Dane Becker, Senior product marketing manager, intelligent content workflows and automation ​@Meena Ganesh Box  Senior product marketing manager, intelligent content workflows and automation Scott Picanco. product marketing manager, intelligent content workflows and automation   Topics covered: Intelligent Content Management Content Automation Box AI Security   Topic Slides Introduction to Intelligent Content Management - Anna Simpson   Recording clip here   Content Automation - Scott Picano, Dane Becker   Box Forms, DocGen, Box Apps   Recording clip here   Box AI - Meena Ganesh   Box AI Studio Box Hubs Metadata extraction AI Agents   Recording clip here   Security - Anna Simpson   Box Shield Content Archive Co

631
thomasdeely Box
10 days ago
S
Sundhar RajanNew Participant
asked in General
Inquiry on Box Enterprise FedRAMP and DoD IL5 Compliance and Integration REST APIs

Hello,I am reaching out to confirm whether Box Enterprise meets the compliance standards for FedRAMP and DoD Impact Level 5 (IL5). Additionally, I am interested in learning about the REST APIs that are best suited for integrating with Box Enterprise for data management, compliance, and security purposes.Could you please confirm if Box Enterprise has received FedRAMP and/or IL5 certification? If so, could you also provide documentation or resources on the specific APIs available for such integrations?Thank you for your assistance.Best regards,

533
Jey Bueno Box
10 days ago
deanyao
deanyaoNew Participant
posted in Introductions
Hi, I'm Dean Yao, Founding Marketer @ Hunch (Box AI partner)

Hi everyone, just wanted to introduce myself.🎤  Dean Yao 📍  San Francisco 💻  Hunch, Founding Marketer 💛  Marketing strategy focused on amplifying knowledge workers' productivity and helping teams scale their content creation while maintaining their unique voice and expertise. 🎨  Originally from the DC/MD/VA area. 🏆  Cal, Commanders, Orioles, Capitals, Wizards 👋  https://www.linkedin.com/in/deanyao X   https://x.com/DeanYaoLooking forward to working with Box and Box users!

443
deanyao
11 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight: 🌟 RWS Global Chooses Box for Intelligent Content Management

We are delighted to announce that RWS Global, a worldwide leader in live experiences, has selected Box as its unified platform to intelligently manage content across its organization.RWS Global is deploying Box to support its creation of worldwide customized experiences such as theatrical productions, sporting events, multimedia and more. The leading producer of live entertainment offers end-to-end services from ideation to operations and will utilize Box to manage and streamline extensive projects involving multiple stakeholders and complex workflows. "We’re trusted by the world’s biggest brands, entertainment providers and institutions to envision and bring to life exceptional entertainment and live moments in every corner of the globe," said Patrick Nolan, Senior IT Director at RWS Global. “With offices in London, New York, Cincinnati and Sydney, it’s very important for our worldwide teams to collaborate efficiently. As such we chose Box as our centralized Intelligent Content Manage

60
Jey Bueno Box
11 days ago
M
MELNew Participant
posted in General
Box is hijacking my data

I just found out that you can only download 1TB of your data/mo.  I wanted to close my account and download my data. I have >22TB of data so they get 22 more months of payments out of me at $50/moTotally unfair.    Beware!

304
Jey Bueno Box
11 days ago

Badge winners

  • Product expert
    bibashkaflehas earned the badge Product expert
  • Product expert
    tatsuya_itohas earned the badge Product expert
  • Product expert
    GabeFhas earned the badge Product expert
  • Product expert
    Visariohas earned the badge Product expert
  • Product expert
    f.ryoheihas earned the badge Product expert
Show all badges

Didn't find what you were looking for?

Ask the Community
Terms & ConditionsCookie settings