Getting started in the community

Thanks to Roger Schmitt and Darryl Clark from Box for yesterday’s overview and hands on workshop, also thanks to our guests who joined and shared in the discussion. You can find the recording clips belowOverview of Box AI Studio and Agents. Recording clip here Hands on guided workshop to build an agent with customer Q&A. Recording clip here Box AI StudioRoger Schmitt introduced the co

 Thanks to ​@ericcordell ​@AaronJackson   for yesterday’s overview and demo of ​@BuboDefense , ​@amandanielsen Box also thanks to our guests who joined an shared in the Q&A. Recording clip hereOverview of Bubo Defense and Box Demos of Mail2Cloud and Amicus, Legal Agent Customer Q&A  What BuboDefense Brings to the Table​@amandanielsen Box introduced ​@BuboDefense as a longstanding partner of Box, specializing in distribution of M

In our upcoming “AI First” podcast end of year episode, Box CCO, Jon Herstein, and CIO, Ravi Malick, will discuss their five bold AI predictions for 2026. Now it’s your turn—let’s see where the community stands! We’ll revisit this poll alongside Jon & Ravi’s scorecard in December 2026. Let’s see how well the community foresight stacks up against the experts. Do you have a personal “wild card” prediction for AI in 2026? Share it with us by dropping it in the comment section. 

Checkout the latest in our AI Explainer Series here.   Imagine if every time you shared a document, an AI double-checked whether it contained your company’s most valuable secrets—not just obvious identifiers like Social Security numbers, but the subtle stuff, like whether a financial report is the public version or the one with unreleased numbers. In this AI Explainer episode, Ben Kus, Box CTO and I, break down the enterprise classification problem, why traditional approaches (and older DLP-style detection) miss what matters most, and how AI-powered classification adds a critical “second layer” beyond permissions—continuously re-checking files as they change. We'll cover:-Why PII isn’t always the most sensitive data-Permissions vs. classification (and why you need both)-How AI detects context and even compound sensitivity (information

AI is scaling human expertise like never before.In this episode of the AI First Podcast, Box Chief Customer Officer Jon Herstein (​@JonHerstein Box) sits down with E.A. ROCKETT, Adobe's Vice President and Legal CTO, to explore how AI is empowering experts across industries by providing the structure and tools to scale their knowledge.They discuss Adobe's unique approach to AI innovation, including the powerful "A-through-F" framework for evaluating AI use cases and the vital role of ethics in creating a

Thanks to Box customers, Karim Guirguis, COO, American Bankruptcy Institute, Matthew Campana, VP Digital Transformation, The Judge Group, and boxers Andrew Slate and Hassanean Albaker, for yesterday’s panel on adopting AI in growing businesses.  Recording clip here and topics below: Agenda Overview of Box AI AI use cases with Karim and Matthew Customer Q&A Leveraging AI and Box:  Insights from the Small Business Community Roundtable The discussion kicked off with an overview of how metadata can transfo

We all strive to make Salesforce our single source of truth, but keeping records in sync with the documents behind them often takes more manual work than it should. Teams spend time reviewing contracts, invoices, and forms stored in Box, then re-entering key details into Salesforce. That extra effort slows productivity and increases the risk of simple errors.Earlier this month, we introduced the Box AI Data Extraction in our Salesforce managed package.Box AI Data Extraction for Salesforce integration leverages Box AI’s intelligence to automatically extract structured data from documents stored in Box and seamlessly create or update Salesforce records. This

Box Extract is now generally availableWe are incredibly excited to announce the general availability of Box Extract, enabling enterprises to automatically and accurately extract structured data from unstructured content at scale.The majority of enterprise data is unstructured, and until recently, attempts to harness actionable insights relied on manual processes or custom automation tools that were expensive to maintain and impractical to scale. Box Extract addresses these challenges by combining the latest AI models, advanced OCR capabilities, and agentic approaches that understand document structure and meaning to automatically and accurately extract information from a variety of content. It enables business process owners to configure, customize, and manage their data extraction processes via a dedicated user interfa

Thanks to Shuang Li, ​@matt.riley Box ​@Scott Picanco Box Veerender Nallamala for yesterdays overview and demo of Box Metadata. You can find recording clips here:Introducing Box Extract - Recording clip here Box Metadata feature enhancements - Recording clip here Metadata workflow query - Recording

How do you set up a folder to receive files that include name, email and description from sender? I want to set up our file request just like the SBA has their account set up  

We’re excited to announce the release of Box AI Agents for ServiceNow is now available in the ServiceNow AI Agent Marketplace.By combining ServiceNow’s AI and workflow orchestration with Box’s secure content management and AI agent capabilities, this integration enables intelligent, automated decision-making across key enterprise functions such as HR, IT service management (ITSM), legal, and more.How to Get StartedTo use Box AI Agents for ServiceNow, you must install the Box AI Agents application from the ServiceNow AI Agent Marketplace. Once installed in your ServiceNow instance, the agent securely connects NowAssist with your Box content using OAuth and the Model Context Protocol.After installation, you can use the agent immediately or customize it through ServiceNow’s AI Age