Skip to main content
  • EN

Getting started in the community

Introductions and general questions relating to Box

382 Topics
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Best practices with Security Settings

Thanks to Travis Kolaja, CSM, for today’s overview of Box Security settings, covering four topic areas, attaching the recording and slides here. Identity and Access Management Endpoint Protection Collaboration Security Admin Security   Topic Details Agenda - Travis Kolaja   Recording clip here Security Settings  Identity and Access Management   Recording here   Identity and Access Management  Endpoint protection   Recording clip here Endpoint Protection  Collaboration Security   Recording clip here Collaboration Security  Admin Security   Recording clip here Admin Security   

70
thomasdeely Box
2 hours ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up and Happy Thanksgiving from Box! 🦃

Greetings, Box Community! We hope you had a wonderful Thanksgiving celebration. As we gathered around the table, we want to extend our heartfelt gratitude to each of you for being an integral part of our community. 🦃🍁 In this week's round-up, we are thrilled to share the latest updates and insightful resources designed to enhance your Box experience. From innovative integrations to advanced metadata management strategies, there's something for everyone to be thankful for. Let's dive into the highlights! 🌟We hope you had a cozy and joyous Thanksgiving filled with cherished moments and delicious food. Stay connected, stay informed, and as always, happy collaborating with Box!  Types of Users Defined within Box Platform Integrating Metadata, Forms, DocGen, and Box Apps for Seamless Content Management: A Demo by Julia Benivegna 📢 Welcome to the Box AI Partner Ecosystem Community! 🎉 What's new with Box for 2025 summary and customer speaker using Box for supply chain Tuesday Tip

190
Jey Bueno Box
4 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box EduTalks Wednesday: Manage Metadata

Unlock the full potential of your content with Box’s robust metadata management strategies!Whether you're onboarding new users or diving deeper as an expert admin, Box offers comprehensive tools to help you effectively manage, organize, and utilize your metadata. To further enrich your experience, the latest update to Box University now allows you to effortlessly navigate through a range of new learning paths, tailored specifically for users, admins, and co-admins. These guided paths are designed to provide you with the skills and insights needed to make the most out of Box’s powerful features.➡ Let’s dive in and learn by accessing this course: Manage Metadata 😎 📚 This course covers the definition of metadata, types of metadata, managing metadata templates, and your journey to metadata success!Have inquiries or need support with Box University? Contact our Box Education Team at boxeducation@box.com. Resources:👉 Using Metadata 👉 Customizing Metadata TemplatesRelated community topics

50
Jey Bueno Box
6 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
What's new with Box for 2025 summary and customer speaker using Box for supply chain

Thanks  ​@Mark Lomeli - Box for moderating a panel with customer guest, Tord Isdal of Aker Biomarine and Box experts Catherine Powell,  Balaji Asok Kumar and ​@LauraTagatac Box. Topics include Intelligent Content Management, Content Automation, Meta data, Box AI, Security. Tord describes how Aker Biomarine use Box for quality management, supply chain and invoice processing. Highlights and recording here     Introduction to ICM - Catherine Powell   Recording clip here       Intelligent Content Management  Content Automation - Balaji Asok Kumar   Recording clip here Box FormsContent centric workflows  Box AI - Catherine Powell   Recording clip here Box AiBox Hubs  Box Security - Laura Tagatac   Recording clip here Box ShieldBox Content Archival  Panel with Box experts on BoxWorks announcements   Recording clip here   Discussion with customer guest Tord Isdal from Aker Biomarine  

660
thomasdeely Box
6 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in Introductions
How do I introduce myself to the Box Community?

Hi everybody, I’m Thomas, Box Community Manager, for Admins and End Users.Welcome to the Box Customer Community...I am excited to be here with you and help create this forum for all Box users to connect, collaborate, share knowledge with each other!Before we start…📷.  Have you added your headshot to your profile? Select “my profile->edit profile” to add your picture. We want to make this a personal, human space  Next…We welcome you to introduce yourself using the template below. Sharing some details about yourself will help make this a friendly and welcoming space for members to connect and learn from each other!Introduction template:     🎤  Name (pronouns optional) 📍  Location 💻  Organization + Role  💛  Areas of Expertise (ie. Product Management, Agile, Design, etc)  🎨  Interesting Fact About You  🎤  Thomas Deely (he/him) 📍  New York 💻  Box, Customer Community manager 💛  All things Box, connecting customers with peers for knowledge sharing and idea exchange around all

204421
Jey Bueno Box
11 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 💙

This edition brings you the latest community discussions, vital updates, exciting announcements, and upcoming events. Dive in to stay informed about everything happening in our vibrant community! 💙  Monday's Community Spotlight 🌟 Revolutionizing Box and HubSpot Integration with AI Tuesday Tips and Tricks: Accelerating Daily Work with Box Apps Introduction to Box and Salesforce from Julian Green in Customer Success 🎉 Calling All BoxWorks Attendees with mxHERO Moments! 📸 Box for HubSpot - FAQ Thursday's FAQ: How Can Box Apps Transform Work Across Departments?   🚀 In the recent Customer Success Corner, we had the pleasure of hearing from our esteemed Customer Success Manager! 🌟 ​@jgreen Box He provided an overview of Box for Salesforce integration and its functionality, demos on how to get started, and shared invaluable insights on streamlining processes using Box Sign for Salesforce. We deeply appreciate his expertise and dedication in helping us all get the most out of t

300
Jey Bueno Box
11 days ago
K
Kyle_DomsohnNew Participant
asked in General
AI For Box Hubs Index Limit

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

261
Jey Bueno Box
11 days ago
sparkgridsoftware
sparkgridsoftwareNew Participant
posted in General
Box for HubSpot - FAQ

What type of HubSpot license does Box Connector for HubSpot support?Box Connector for HubSpot supports all licenses types within HubSpot CRM - Free, Starter, Professional, and EnterpriseDoes the Box interface support custom HubSpot custom objects?Yes, Box Connector does support custom objects, but will require professional services.  Contact us here to inquire furtherIf a user renames a record folder on Box, does the name of the HubSpot record change? Conversely, if a user renames the HubSpot record, does the name of the record folder on Box change?No. Renaming either the HubSpot record or the Box folder does not change the record/folder name on the other platform.Does Box Connector for HubSpot support seamless logins?No, Box account holders log into Box when accessing content within HubSpot in a new browsing session.  A session will be held until the Box Token expires, so re-authentication is likely every 30-60 days.What restrictions can an admin place around HubSpot content in Box?Th

211
Jey Bueno Box
12 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: How Can Box Apps Transform Work Across Departments?F.A.Q.

Box Apps is an intelligent, no-code apps to power your business! Designed to oganize and manage files on Box, leverage AI to extract, update, and manage metadata, and automate workflows, Box Apps enables organizations to work smarter and achieve more together. 💡 Learn how Box Apps transform work across departments:  Resources:👉 Box Apps👉 Intelligent content workflows Related articles:👉 Accelerating Daily Work with Box Apps👉 Where to Watch Keynote and Product Announcements? - introducing Box Apps on BoxWorks:LinkedIn video: BoxWorks 2024 - Keynote recap Full BoxWorks replay  💫 Ready to get started? Contact our Box Sales Team! ☎ Feel free to reach out to us for any questions. 😎

60
Jey Bueno Box
12 days ago
C
CHRISTELLENew Member
asked in General
Error messages

Hello, for a few days when opening my PC, an error message has appeared. I try to make it disappear by following the procedure indicated, the notification disappears but it reappears when I open the PC again.... Thank you for your help. 

2008
Jey Bueno Box
12 days ago
M
Monica RodriguezNew Participant
asked in General
recipient of links can't view

Hello. I’m having trouble with Box. When I send a link to a co-worker from something that I created in Box, the recipient isn’t able to view it. Can you help, please? Here is the error message.This shared file or folder has been removed or is unavailable to you. Thank you,Monica

81
Jey Bueno Box
13 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
🎉 Calling All BoxWorks Attendees with mxHERO Moments! 📸

🌟 We know you had a fantastic time at BoxWorks 2024, and now it's your chance to shine! 🌟 💫 We invite you to share your most creative mxHERO photo from BoxWorks with us. 📷Whether it’s a snap of your team, a breakthrough moment, or a fun selfie at the mxHERO booth, we want to see it all! 💫 Show off your creativity and also connect with other innovators in our community by sharing your mxHERO picture. Let's celebrate the spirit of BoxWorks together—let's make some memories! ✨ Furthermore, if you had a chance to engage with ​@DonHammons at BoxWorks, we’d love to see your mxHERO moments with him, too! He spoke and spotlighted mxHERO's ability to leverage an AI Agent to automate the invocation of BoxSign during the event's AI Partner Spotlight series. See LinkedIn post here for more. Happy snapping! 📷✨  

445
Jey Bueno Box
13 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Tuesday Tips and Tricks: Accelerating Daily Work with Box Apps

Introducing Box Apps, the intelligent no-code platform for building instant content centric applications on Box. Box Apps offers a new way to enhance daily workflows by allowing users to quickly create customized applications for organizing and managing content on Box. Users can bulk upload files, auto-organize them, and utilize AI for efficient metadata extraction and search.The platform provides tailored applications featuring dashboards, metadata views, and saved searches, all without the need for coding. Additionally, it ensures robust security and compliance for all content and metadata. 💡 With Box Apps, your teams can:  Unlock your team efficiency with Box Apps! ➡ Learn more here: Box Apps

150
Jey Bueno Box
14 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight 🌟 Revolutionizing Box and HubSpot Integration with AI

In this edition, we’re shining the spotlight on SparkGrid Software, which has recently won the "New Partner of the Year" award from Box. 🎉 In their recent YouTube post, let’s check out the BoxWorks 2024 AI Spotlight: Box AI at BoxWorks SparkGrid. 🎥✨ This video showcases the power of Box AI in action, specifically in the HubSpot Box Integration. Box AI extracts metadata from a related PDF in Box and, based on a stage change in HubSpot, dynamically pulls values from that PDF into the corresponding HubSpot Deal fields. This is just a small sample of what’s possible with the Box HubSpot Integration! Start your free trial today and transform your HubSpot experience with Box Connector—the official, native Box integration for HubSpot. Congratulations, ​@sparkgridsoftware! You nailed it. 🙌🤝Additional resource:👉 Box Connector - The Official Integration between Box and HubSpot 🎥 👉 Community topic: Box Connector - The Official Native Integration for Box, Box Sign and HubSpot Now Available!

292
Jey Bueno Box
15 days ago
J
Jason.ClockNew Participant
posted in Introductions
Hello!

Hello Higher Education Colleagues and Boxers,I am Jason Clock (he/him) and while I work for Georgetown University in Washington, DC, I work remotely from Mountain View, CA. I am the Collaboration Services Product Manager handing enterprise applications such as Box, Microsoft, Google Workspace, PaperCut, and WestFax. I have always been a strong advocate for the end user while at the same time taking into consideration business needs and goals, especially when it comes to the bottom line and ROI. Looking forward to collaborating with you in this forum. Regards,Jason

51
Jey Bueno Box
18 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 📢

We're excited to spotlight BoxWorks, our largest event of the year! Along with event highlights, you’ll find the latest updates, exciting discussions, upcoming events, and the latest achievements of our members you won’t want to miss! 🔥 Learn the biggest announcements, innovations, and highlights!  💫 Read the full article about our latest innovations: Intelligent Content Management innovations at BoxWorks 2024  💫 Ron Howard, Academy Award-winning Director, joins Aaron Levie, Box CEO for a fireside chat. It's been an incredible day at BoxWorks 2024 and to close out the day! 🔥 💫 Fireside chat with Aaron Levie and Anthropic Co-founder and CEO, Dario Amodei on how AI will accelerate and transform work for every business! 🔥 💫 Aaron Levie kicking off the closing keynote, discussing how to extend AI across all your collaboration tools with Zoom CEO and Co-founder, Eric S. Yuan, and Slack CEO, Denise Holland Dresser 🚀 💫 At BoxWorks, we announced a first-of-its-kind partnership: Box an

540
Jey Bueno Box
18 days ago
V
vghai15New Participant
asked in General
Large file size exceptions

I had backed up some large files on  my Box Drive a while back. But now these files are not backed up. The reason mentioned is that these are “file size larger than the maximum size limit for this account type…….” My simple question is, since I was able to upload this file size earlier (that this large is already there in my Box drive is proof enough) and now I am not able to,  if my account has been downgraded or you unilaterally put this new limit on my account just to extract money from users like me?Can someone with proper knowledge and authority comment on this?

141
Jey Bueno Box
19 days ago
Dan Gould Box
Dan Gould BoxNew Member
posted in General
Box HigherEdWorks 2024 | Nov 13

 For all Higher Education Box customers, the conversation continues on Day Two of BoxWorks 2024. Join Box and your peers to deep dive into relevant product releases, learn about innovate ways customers are using Box, and more.Register today to secure your spotDate: Wednesday, November 13th, 2024Time: 9am - 3pm PTEvent Location: San Francisco State UniversityPlease make sure to also register for BoxWorks 2024 (November 12, 2024) for a full, two day in-person experience.

765
esnyder
19 days ago
I
istartNew Participant
asked in General
Bug in the preview mode of files

Since yesterday, I've encountered an issue.When my clients try to access their files, they can see the files listed in a view. However, when they click on a file to view it in detail, they are redirected to a login page.The expected behavior is that they should be able to preview the document and download it to their local machine without needing to log in, as they are already authenticated with the unique password I generated for them.I haven't changed anything in my workflow regarding password authentication for each client's folders, so I suspect this issue may be on Box's end. Please address this matter urgently.Thank you.

11212
Jey Bueno Box
19 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: Where to Watch Keynote and Product Announcements?

🎥✨ Let’s watch our recap video featuring Lauren (Arriola) Berrey and Joe Klinker as they break down the biggest announcements, innovations, and highlights from BoxWorks 2024. From industry insights to groundbreaking tech updates, this video is your ultimate guide!  Also dive into the full BoxWorks replay to learn more about Intelligent Content Management, or visit our BoxWorks Video Hub to pick and choose the content you’d like to read and watch.

110
Jey Bueno Box
19 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Recap on growing your content Business in Box - Aviation Industry

Recap to a great demo from Barry Fitzgerald, Founder, CTO who gives overview of how cloudcards.ie has grown their content business for the aviation industry, and ​@smartoneinok Box  overviews Box AI developer zone  Recording here Highlights0 mins Cloudcards.ie - overview8 mins 18 secs - document management and tech stack18 mins - Customer discussion and Polls29 mins 40 secs - Generative AI and Cloudcards platform demo47 mins 36 secs - Box platform overview  

30
thomasdeely Box
19 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
News & Insights | Intelligent Content Management Innovations at BoxWorks 2024

At BoxWorks 2024, Box unveiled groundbreaking advancements in Intelligent Content Management (ICM), demonstrating how AI is revolutionizing the way organizations manage and leverage their unstructured data. Visit the most recent Box Blogs to learn more about Intelligent Content Management innovations. Below are some of the announcements and notable highlights: 🔵 AI tailored to every kind and size of business ✨ Box AI Studio enables businesses to create and deploy powerful Box AI agents specifically tailored to their unique needs. This will roll out in January 2025.✨ Additional AI-related announcements included new integrations with Microsoft Copilot Studio and Vertex AI Studio. 🔵 Seamless, AI-powered workflow automation ✨ Secure AI-powered metadata extraction on the Intelligent Content Cloud✨ Box Forms will streamline form-based business processes natively in Box. ✨ And with Box Doc Gen, users can dynamically generate custom documents at scale by pulling data from a variety of source

290
Jey Bueno Box
20 days ago
Jack Wilkinson Box
Jack Wilkinson BoxNew Participant
posted in General
Back from BoxWorks | Dec 3, London

Back from Boxworks | Dec 3, LondonOn the 3 December we are bringing the very best of BoxWork to the heart of London at The Ham Yard Hotel, where we'll be sharing our groundbreaking announcements, with a unique London twist! Prepare for a private bowling alley, brand experiences, and plenty of networking with industry peers this is a date you won't want to miss.The event starts from 12 p.m. through to 4 p.m. with optional after drinks at the world famous Devonshire pub. To RSVP your invitation, just register your attendance here. 

291
Jey Bueno Box
20 days ago
Katherine M Box
Katherine M BoxNew Participant
published in General
All-new Box University available now!

The Box Education team is thrilled to announce an exciting update: a brand new Box University experience is available today at training.box.com!    What’s changing? New Learning Paths: Discover a variety of new learning paths tailored for users, admins, and co-admins. Whether you’re looking to master the essentials quickly or onboard to a new Box tool, we have you covered. Our new learning paths include: Box 101: Getting Started with Box: You'll learn how to navigate the platform, upload and organize files, and collaborate with your team effectively. Perfect for new users! Deploying Box: Learn how to ensure a smooth rollout, manage permissions, and optimize the platform to meet your organization’s needs. Managing Box: Gain insights into user management, security settings, and reporting tools. Enhanced User Interface: Enjoy a cleaner, more intuitive user interface that makes it easier than ever to find the training you nee

1321
Jey Bueno Box
21 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
🔔🚨 Happening Today: BoxWorks 2024! 🚨🔔

 Join us for the premier event on cloud content management, featuring exciting keynotes, product innovations, and expert insights. Stay tuned for breakthroughs in collaboration, security, and AI-driven solutions. Don't miss out—BoxWorks 2024 kicks off today! We'd love to see your amazing photos from the event and hear about the key highlights! We're also excited to know which innovations you're most looking forward to. #BoxWorks2024

220
Jey Bueno Box
21 days ago

Badge winners

  • Product expert
    Sonicahas earned the badge Product expert
  • Product expert
    ketihas earned the badge Product expert
  • Product expert
    michaelcbhas earned the badge Product expert
  • Product expert
    jayhas earned the badge Product expert
  • Product expert
    wagnersehas earned the badge Product expert
Show all badges

Didn't find what you were looking for?

Ask the Community
Terms & ConditionsCookie settings