Getting started in the community

How do you set up a folder to receive files that include name, email and description from sender? I want to set up our file request just like the SBA has their account set up  

BOXでデータを共有していたのですが、相手が辞めてしまったみたいでデータが無くなって見れなくなった。データをダウンロードする方法はありますか？

We all strive to make Salesforce our single source of truth, but keeping records in sync with the documents behind them often takes more manual work than it should. Teams spend time reviewing contracts, invoices, and forms stored in Box, then re-entering key details into Salesforce. That extra effort slows productivity and increases the risk of simple errors.Earlier this month, we introduced the Box AI Data Extraction in our Salesforce managed package.Box AI Data Extraction for Salesforce integration leverages Box AI’s intelligence to automatically extract structured data from documents stored in Box and seamlessly create or update Salesforce records. This

We’re excited to announce the release of Box AI Agents for ServiceNow is now available in the ServiceNow AI Agent Marketplace.By combining ServiceNow’s AI and workflow orchestration with Box’s secure content management and AI agent capabilities, this integration enables intelligent, automated decision-making across key enterprise functions such as HR, IT service management (ITSM), legal, and more.How to Get StartedTo use Box AI Agents for ServiceNow, you must install the Box AI Agents application from the ServiceNow AI Agent Marketplace. Once installed in your ServiceNow instance, the agent securely connects NowAssist with your Box content using OAuth and the Model Context Protocol.After installation, you can use the agent immediately or customize it through ServiceNow’s AI Age

Hey Box Community! We just dropped our year-end recap of the Box AI Explainer Video Series and wanted to share it with you here. After 8 months, 30+ episodes, and 2 million views, we’ve identified the five fundamental shifts that moved enterprise AI from experimentation to production deployment in 2025. What we cover: How prompt engineering evolved into agent engineering (and why context matters more than cleverness) The leap from AI assistants to autonomous agents handling complex workflows Why security architecture became make-or-break for enterprise deployments The rise of model-agnostic platforms as essential infrastructure How trust became the ultimate differentiator in AI adoption Whether you’ve been following al

Thanks ​@andriy box ​@msyu Box for yesterday’s overview of Box Drive updates and roadmap, also thanks to our customer guests who joined and shared in the Q&A.  Topics and Recording clips:​Live Polling and Box Drive Updates - Recording clip here Future enhancement ideas with Customer Q&A -  Recording clip here You can find the recording here

In our upcoming “AI First” podcast end of year episode, Box CCO, Jon Herstein, and CIO, Ravi Malick, will discuss their five bold AI predictions for 2026. Now it’s your turn—let’s see where the community stands! We’ll revisit this poll alongside Jon & Ravi’s scorecard in December 2026. Let’s see how well the community foresight stacks up against the experts. Do you have a personal “wild card” prediction for AI in 2026? Share it with us by dropping it in the comment section. 

Hi, If we use Box Enterprise accounts then the data is stored within a FedRAMP Moderate authorized environment? Or do we need to request this through support? According to the Box site the normal Enterprise is FedRAMP moderate authorized. I have not been able to confirm this in the admin section of our Enterprise account.  Does somebody know this?  Thanks!

Thanks ​@Gino and ​@amandanielsen Box for yesterdays overview and demo of M Strategy, also thanks to our guests who joined.  You can view the full recording here Agenda:Overview of M Strategy M Strategy Solutions Live Demo Implementation Strategy  Exploring mStrategy’s Solutions Key Philosophy: Engagement Through Seamless AccessAt the core of mStrategy’s approach, as explained by Gino Padua, is the belief that successful engagement starts with seamless access to co

Thanks to everyone who joined our live hands-on Box AI workshop!  We had an incredible turnout from customers around the world, all eager to explore what’s possible with Box AI. A special thanks to Eleonore Hebrard, for leading the session.During the workshop, participants built and tested their own Box AI Agents, learned how to set up workflows, and explored practical use cases like contract review, onboarding, and RFPs. A recording of the session is now available below, so you can catch up anytime. Contract analysis agent and Q&A. Recording clip hereKGC Agent using Box Hubs and Q&A with workshop. Recording Clip 

In this episode of the AI First Podcast, Box Chief Customer Officer ​@Jon, speaks with Karthik Devarajan, Chief Technology Officer at American Humane Society, the nation's first humane organization dedicated to protecting animals for over 150 years.Karthik discusses how AI is transforming operations across American Humane Society's diverse programs, from disaster rescue to service dog training, enhancing their mission to protect animals at scale. American Humane Society is using AI to modernize how it manages vast amounts of data across its programs, leveraging technology to identify patterns and assist with critical decision-making. Karthik shares insights into how AI is improving efficiency, including AI-assisted audits, image analysis from rescue operations, and reducing manual processes to save time for staff so they can focus on what truly matters - animal welfare. Whether you're in the nonprofit space, technology

We’re excited to share our latest announcement, highlight upcoming events you won’t want to miss, and bring you fresh insights into what’s happening across Box.  Are you tired of constantly playing catch‑up with content risk as collaboration and AI scale? It’s time to get ahead. Our Box security experts will share how Box Shield Pro empowers teams with: 🔍 AI‑powered classification to safeguard sensitive data 🛡️ Early ransomware detection to stop threats before they spread 🌐 Smarter threat intelligence for proactiv