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Introductions and general questions relating to Box

327 Topics
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in Introductions
How do I introduce myself to the Box Community?

Hi everybody, I’m Thomas, Box Community Manager, for Admins and End Users.Welcome to the Box Customer Community...I am excited to be here with you and help create this forum for all Box users to connect, collaborate, share knowledge with each other!Before we start…📷.  Have you added your headshot to your profile? Select “my profile->edit profile” to add your picture. We want to make this a personal, human space  Next…We welcome you to introduce yourself using the template below. Sharing some details about yourself will help make this a friendly and welcoming space for members to connect and learn from each other!Introduction template:     🎤  Name (pronouns optional) 📍  Location 💻  Organization + Role  💛  Areas of Expertise (ie. Product Management, Agile, Design, etc)  🎨  Interesting Fact About You  🎤  Thomas Deely (he/him) 📍  New York 💻  Box, Customer Community manager 💛  All things Box, connecting customers with peers for knowledge sharing and idea exchange around all

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2 hours ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up 💫

Welcome to another edition of our Box Community! We'll shine a light on exciting events, important updates, and key discussions to keep you informed and engaged. Let's dive in and explore what's been buzzing in our community this week, ensuring you haven’t missed anything!   Community Roundtable Highlights: Agentforce Demo; Dreamforce Recap; and Getting Started with Box and Salesforce Box Hubs Use Cases for Financial Services Monday's Community Spotlight: 🌟 Higher Education Institution AI Enablement Tuesday Tips and Tricks: Box AI General Principles for Writing Good Prompts Thursday's FAQ: How to Summarize Content Using Box AI?   We deeply appreciate the invaluable insights and active engagement from all participants in our roundtables and customer success story!  💫 Kim Kung, Nick Read, and @Anna Spallino Box for overview on how to get started with Box for Salesforce, live demos of DocGen <beta> and Agentforce, and sharing the highlights of Dreamforce event. We also app

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Jey Bueno Box
3 days ago
Jack Luster
Jack LusterNew Member
posted in Introductions
Greetings Box Community

Greetings from Orange County, CA, USA.  My name is Jack and I work in local government and we use Box for external collaboration with our community partners.  I’m always interested to hear and see what others are doing and the sharing of ideas in general.  Thanks for including me.

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5 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Wildcard Wednesday: Scavenger Hunt 👀

It’s time to quiz yourself and join the fun! 🎉 See the details below ⬇️   Unable to view the GIF? See the tasks below for our Scavenger Hunt: Name one non-Box headline speaker at BoxWorks 2024. Provide one of the Box AI principles that Box is committed to for our customers when using AI. Be our first “Swift Solver” who can provide the accurate and complete answers, and you’ll earn a special promo code from The Community Team! 🕵️‍♂️✨👏 Why join?💡 Learn more about Box.🤝 Connect with others.🏆 Win a PROMO CODE for BoxWorks 2024 event, earn badges and points, and be on top of our leaderboards by participating actively. Learn more about BoxWorks here.View our Box events here and be up-to-date with our upcoming roundtables, webinars, etc. and learn more about Box! Feel free to reach out to us if you have questions. Happy exploring! 🕵️‍♂️💻

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Jey Bueno Box
5 days ago
S
svhoNew Participant
asked in General
Admin logging as another user

 Instant logging.  Trying to following this link below but I don’t see option 3 while I am logging in as “Admin” https://support.box.com/hc/en-us/articles/360043691374-Using-Instant-Log-in-for-a-Managed-User-s-Account TT

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Jey Bueno Box
6 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Box Hubs use cases for financial services

 Thanks to Perry Rotella for the overview and demo of Box Hubs and also to our guests who joined and shared their questions. Highlights0 mins - Overview of challenges with managing content and Introduction to Box Hubs5 mins 05 secs - Features of Box Hubs16 mins 28 secs - Financial Services use cases20 mins 31 secs - Live Poll & Demo of Wealth Advisor hub30 mins - Live Demo of Wealth Hub35 mins - M&A Navigator live demo41 mins - Summary of Box Hubs value Customer Q&A Chapterized Summary. Recording here 

0
thomasdeely Box
6 days ago
Austin.Schroeger
Austin.SchroegerNew Member
asked in General
Copy large amounts of data from Box to local fileshare

Hello.I’ve been using Box Shuttle to sync a local file share to Box for backup purposes (legacy ERP needs local file share)It appears some of my archive data is missing from the local file share, but lives in Box and I want to copy the data from Box back to my local file share.   I’ve tried using Box Drive to move the files back but every time I attempt this, Box Drive crashes.   There’s about 30gb of files I am attempting to copy. Thoughts?

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Jey Bueno Box
6 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Tuesday Tips and Tricks: Box AI General Principles for Writing Good Prompts

 To maximize Box AI's effectiveness, craft clear and specific prompts. This helps communicate your intentions and improves Box AI's ability to generate content, answer questions, and provide recommendations. ✅ Be specific and clear: State your request or question clearly. Avoid ambiguity or overly broad queries. The more specific your prompt, the better the response. ✅ Provide context: Briefly explain the context of your request. This helps Box AI understand what you’re looking for and deliver a more relevant answer. ✅ Ask open-ended questions: Avoid yes/no questions and instead ask questions that encourage detailed responses. For example, “Can you explain the process of...” rather than “Is this possible?” ✅ Iterate and experiment: Revise your prompt if the initial response is not what you expected. You can rephrase or clarify your request to get a more accurate answer. ✅ Avoid biased language: Be mindful of the language you use to avoid any unintentional biases. Clear and neutral lang

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Jey Bueno Box
6 days ago
V
VgresendeNew Member
asked in General
Box Integration - Creating Shared links using VBA Excel

I have a question about box drive. I have a excel vba script that executes many tasks. In the end, this script creates folders in two different box directories. I want to link them by using a shortcut, that anybody with access to this two folder could access. Is that possible? Without me having to generate manually each link everytime?Example:Folder 1 (With the shortcut) : C:\Users\XMyuserX\Box\SharedFolder1\shortcut.lnkFolder 2 : C:\Users\XMyuserX\Box\SharedFolder2I found i way to do it using some windows toolkit for excel, but i want to make it accessible for anybody and my main issue it’s the part regarding “XMyuserX” because the user will change everytime.

0
V
6 days ago
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tokieNew Participant
asked in General
Log in on another computer

The type of account you are currently using is a free personal account.I tried to log in from a computer other than the one I'm currently using, but I got an error and couldn't log in.I think it's a security issue, but I no longer use Box on my current computer, so I would like to know how to log in from a different computer.Could you please tell me how to do it?Also, I'm a beginner when it comes to box software.Thank you in advance.

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Jey Bueno Box
6 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Monday's Community Spotlight: 🌟 Higher Education Institution AI Enablement

A Customer Success Story by:@DanG Box, Customer Success Manager ✨ Box: A Trusted Partner for Land-Grant University in Higher Education A land-grant university has long been a valued partner of Box in the Higher Education sector. They have recognized Box as an ideal solution for enhancing their campus operations. Nevertheless, challenges to adopting AI technologies arose due to concerns about ‘enterprise-grade’ AI features, security, and investment. ✨ Empowering HigherEd with Enhanced Security and Innovative Teaching Solutions To address the issues, Box facilitated an on-site AI deep dive session where key stakeholders engaged in discussions about security features and product capabilities. The team presented relevant HigherEd AI use cases, demonstrating the value of Box AI for teaching and learning applications as part of the university project to build a campus knowledgebase webpage. ✨ Innovative AI Adoption: Strengthening Trust and Driving Educational Excellence As a result of this c

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Jey Bueno Box
7 days ago
M
Mathew SamuelNew Member
asked in General
How to validate e-signature

How to validate e-signature on Box ? any Idea

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thomasdeely Box
9 days ago
U
uhligfdNew Member
asked in General
How do I joinn, introduce myself, find issues that I want solved with Box

How do I join, introduce myself, find issues that I want solved with my  Box installation .    I am really stuck with how to add Box to my Locations or Favorites in Finder on Mac. I have found no way. Currently Box resides inside my Onedrive and I want to add my pictures stored for decades on Box Box to my LrC (by subscription) installation on my M3 Silikon Macbook Pro I but cannot do this without first removing Box Box from sitting inside of Onedrive. Can anyone help  me make my Box pics available on the new M3 Macbook??  

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Jey Bueno Box
10 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up ✨

Welcome to this edition of Box Community! We’re excited to share the latest highlights from our vibrant community. We’ll spotlight exciting events, important updates, and key discussions to keep you informed and engaged. Let’s dive in and see what’s been buzzing in the Box Community this week!  Community Roundtable Highlights: Rolling Out AI for Productivity with Leah Perry and Customer Guest, Eric Normington Community Roundtable Highlights: Unlocking Value with Box Hubs Community Roundtable: Box Sign CFR PT11 and Box Hubs for Life Sciences Monday's Community Spotlight: 🌟 Global Energy Management Company Enhances Operations with Box AI and Hubs New Box AI Platform API Video  Special thanks to the following for their incredible participation and contributions to our roundtables, customer success story, and partner spotlight: Eric Normington and Leah Perry along with Tyan Hynes and Laryssa Polika for an overview of Box AI and Box Hubs plus Box's AI Governance program, followed by an enl

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Jey Bueno Box
10 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable: Box Sign CFR PT11 and Box Hubs for Life Sciences

In yesterday’s Life Sciences Community Roundtable, Mike Crispin of Cardurion Pharmaceuticals provides an overview of Cardurion Pharmaceutical’s Box Sign CFR PT11 and also Box Hubs deployment. Manu Vohra, demos Box Hubs for Life Sciences, with live customer Q&A.  Highlights and Recording  here 0 mins - Updates on Box Product Offerings for Life Sciences3 mins 19 secs - Box Sign 21 CFR Part 114 mins 20 secs - Mike Crispin, Cardurion Pharmaceuticals - Guest Speaker - Box Sign CFR PT119 mins 25 secs - Cardurion use cases for Box13 mins 30 secs - Q&A with Mike Crispin20 mins 24 secs - Box Hubs use cases for Life Sciences - introduction26 mins 22 secs - Demo of Box Hubs use cases29 mins 20 secs - Q&A on Box Hubs37 mins 25 secs - overview of new Community.box.com 

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thomasdeely Box
11 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable highlights: Unlocking value with Box Hubs

 SummaryTyan Hynes, Steve Chiou and @Laryssa Box provide an overview and demo of Box Hubs and use cases with live customer Q&A. Highlights. Recording here0 mins - Introduction to Box Hubs2 mins 55 secs - What’s new for Box Hubs GA?5 mins 5 secs - AI and Box Hubs7 mins - Customer Q&A35 mins - Community.box.com preview ResourcesSlide deck hereCheckout yesterday’s Box AI Governance overview, with guest customer speaker Eric Normington here

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Jey Bueno Box
11 days ago
Dan Gould Box
Dan Gould BoxNew Member
posted in General
Box HigherEdWorks 2024 | Nov 13

 For all Higher Education Box customers, the conversation continues on Day Two of BoxWorks 2024. Join Box and your peers to deep dive into relevant product releases, learn about innovate ways customers are using Box, and more.Register today to secure your spotDate: Wednesday, November 13th, 2024Time: 9am - 3pm PTEvent Location: San Francisco State UniversityPlease make sure to also register for BoxWorks 2024 (November 12, 2024) for a full, two day in-person experience.

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Jey Bueno Box
12 days ago
R
RichardLNew Participant
asked in General
No available seats

I am trying to add a user - we currently have 9 and my admin account says that there is 1 available. When I try to add a user, I am told all available seats are taken.  Why the disparity?

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Jey Bueno Box
12 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
asked in General
How to make the most use of legacy Box Notes in a Box Hub?

Any thoughts on how to make the most use of legacy Box Notes that have been created to provide guidance on many different topics but we would now like to include that guidance into a Hub? I am currently having to print the Box Note to a PDF and then assign that file to a Hub.

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L
12 days ago
K
KellyNew Participant
asked in General
Saving images to the background gallery in hubs for future use

Hello, Just wondering if anyone could share tips on saving background images in the Hubs Gallery for future use. I have downloaded an image, saved it, and have been able to use it on the Hub I am currently working on. However, I would like the image to be in the gallery for future Hubs and for my team (managed users) to use as they create their own. Any suggestions? Uploading does not save it in the gallery for future use as some instructions suggest. Is there a setting in the admin console I am missing? Thank you.

2
K
12 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable Highlights: Rolling out AI for productivity with Leah Perry and customer guest Eric Normington

  Thanks to Box Customer Eric Normington, and Leah Perry, Box Chief Privacy Officer and Global Head of Public Policy, along with Tyan Hynes, Group Product Manager for Search and Laryssa Polika, product marketing, for yesterday's overview of Box AI and Box Hubs plus an overview of Box's AI governance program followed by an enlightening panel on Box's AI governance program and AI  Please see here for highlights and recording. 0 mins - Introduction2 mins 20 secs - Box AI and Box Hubs Announcements8 mins 17 secs - Leah Perry, AI governance at Box16 mins 50 secs - Panel with customer guest Eric Normington, Leah Perry, Laryssa Polika, Tyan Hynes47 mins 54 secs - community.box.com overview  

0
thomasdeely Box
12 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight: 🌟 Global Energy Management Company Enhances Operations with Box AI and Hubs

 A Customer Success Story by:Denise DeLisser, Customer Success ManagerA global energy management company has leveraged the capabilities of Box AI and Box Hubs to drive innovation in content management, leading to significant business advancements. Recognizing the value of artificial intelligence (AI) in optimizing their operations, they established an AI community comprising Line of Business (LOB) representatives. They identified various use cases and presented them to the Information Security Team for evaluation and approval. As early participants in the Box AI Design Partner Program (DPP), they highlighted the need for multi-document functionality to expand their use cases while exploring additional AI solutions. ✨ Driving Success with Box AIDenise DeLisser, our dedicated Customer Success Manager, played a pivotal role in advocating for Box AI within the company. They were able to secure buy-in from the Chief Information Officer (CIO) for participation in the Box AI DPP starting Sept

190
Jey Bueno Box
14 days ago
Casey Bigger Box
Casey Bigger BoxNew Participant
asked in Introductions
Hi! I'm Casey, Sr. Customer Success Manager & FSI SME @ Box

Hello everyone, I’d like to introduce myself! 🎤  Casey Bigger (She/Her) 📍  Remotely based out of Pittsburgh, PA 💻  Box, Senior Customer Success Manager + Financial Services CSM SME 💙 All things Financial Services, especially ensuring compliance with regulations & optimizing value with process automation! 🍪📕  Oreos are my favorite cookie and I enjoy reading marathons (i.e. finishing ridiculously long 800+ page books or series in a short period of time), all the better at the beach or in the mountains!

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Jey Bueno Box
14 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up 🌟

Welcome to an edition of Box Community where we’ll share the latest highlights you might have missed from our vibrant community.We’ll spotlight Box exciting events, updates, and key threads to keep you informed and engaged. Let’s dive in and see what’s been buzzing this week in the Box community!  Community Roundtable Highlights - Developing your AI infused content protection strategy - conclusion Community Roundtable Highlights - Driving adoption to unlock value Community Spotlight: Revolutionizing NICU Care with Box + Keriton Integration FAQ: Box HIPAA and HITECH Tips & Tricks: How to Leverage Box AI for Intelligent Content Management  Heartful thanks to the following who made great contributions to our roundtable highlights and customer success story:Kurt Roemer and Ben Weiner, for review of the security ebook, discussion of content protection strategy, and next steps. Our EMEA customers, Stephanie Nowland - Metropolitan Police, and @Vincent Trousseau - Oxfam, for their

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Jey Bueno Box
17 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday’s FAQ: Box HIPAA and HITECHFAQ

On our Monday’s Community Spotlight, we’ve highlighted our customer success story about Revolutionizing NICU Care with Box + Keriton Integration.In the ever-evolving landscape of healthcare, ensuring the privacy and security of sensitive patient information is paramount — especially in NICUs where the stakes are exceptionally high.In line with our commitment to enterprise security and compliance, in 2013, Box announced its ability to support the HIPAA and HITECH regulations, and the ability to sign HIPAA Business Associate Agreements (BAAs) with customers. Learn more about how Box adheres to stringent HIPAA and HITECH regulations here: 👉 Box HIPAA and HITECH Overview and FAQ 👈 This is your go-to article which covers: An overview of Box's compliance with HIPAA and HITECH regulations, detailing its capabilities to support healthcare organizations in managing Protected Health Information (PHI). It explains the significance of HIPAA, the HITECH Act, and the importance of Business Assoc

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Jey Bueno Box
18 days ago

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