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I have a custom app registered/authorized by our Box admin with a permission scope of App+Enterprise , the C# client is using the Client Credentials Grant authentication method. I can get users in our Enterprise with the GetEnterpriseUsersAsync() method with no issue. However, it throws an exception of Box.V2.Exceptions.BoxAPIException : The API returned an error [Forbidden | figvvzhkcgjuvsex.02c4ce4ec440d4ba759f146d40493582d] forbidden - Forbidden when attempting to update a user via the .NET sdk UpdateUserInformationAsync method. C# code is as follows: _boxConfig = new BoxConfigBuilder(BOX_CLIENT_ID, boxClientSecret).SetEnterpriseId(BOX_ENTERPRISE_ID).Build(); _boxCCG = new BoxCCGAuth(_boxConfig); _boxClient = _boxCCG.AdminClient(); to update the user is coded as follows: public async Task UpdateUser(BoxUser user, string? setColleagueId = null) { var updates = new BoxUserRequest(); // pass the user properties into the updates object updates.Address = user.Address; updates.ExternalAp

Hi! I have a client who wants me to back up ALL the files on an old Ubuntu 14.04.6 LTS system to box.com. It’s a headless server (no gui) and they need every single file. There’s about 850 GB across 1,948,569 files in there. The largest file is only 2.4 GB. There are a few directories with a large number of files in them. The biggest count is 457,703 files in a single directory. They say they have unlimited box.com space and do not want to setup storage with another provider. I’m not sure I can run the box cli on this version of linux, and from what I’ve read, it doesn’t seem like it would be appropriate for something this big. I feel like FTPS would be the right thing (for box), but I can’t login to it from my personal account. Any suggestions would be appreciated. Thanks!

Hi Team, We are trying to set the unshared_at value to update the publicly shared folder to be accessible for 10 minutes only, with this endpoint, https://developer.box.com/reference/put-folders-id/#param-shared_link-unshared_at We do have a paid account However we are getting the below response : { "reason": "invalid_parameter", "name": "unshared_at", "message": "Invalid value '1712055223'." } Could anyone help with this error

I have a business enterprise web application that I built in PHP and it is hosted on BlueHost. I have an entity named Attachment that is a many to one to a separate entity called Ticket. The Attachment entity represents a file attachment for a Ticket. The way it currently works to upload it is: I give the file a unique name (random GUID + extension) I upload the file to the file system I save a new instance of the record referencing the filename in the database Then to download it I: Get the Attachment record by its Id Search the file system by the filename defined in the record Return the file by its filename This worked fine, but I ran into an issue where I was running out of memory on the server, so I talked with the client and convinced them to a cloud based storage solution and we settled on Box. Now I’m attempting to migrate from using the file system to using Box. I have already created two directories (one for production and one for staging) and uploaded the files from the

I am trying to create a shared link from a not root box folder by Java SDK using an enterprise account credential. log.info("Start createSharedLink. id: {}, canDownload: {}, canPreview: {}", id, canDownload, canPreview); BoxFolder folder = new BoxFolder(boxProvider.getConnect(), id); BoxSharedLinkRequest boxSharedLinkRequest = new BoxSharedLinkRequest() .permissions(canDownload, canPreview) .access(BoxSharedLink.Access.COLLABORATORS) .unsharedDate(Date.valueOf(LocalDate.now().plusDays(3))); BoxSharedLink sharedLink = folder.createSharedLink(boxSharedLinkRequest); log.info("End createSharedLink. Created Url is: [{}]", sharedLink.getURL()); This request can work when I use either of following" BoxSharedLink.Access.COMPANY BoxSharedLink.Access.DEFAULT BoxSharedLink.Access.OPEN But only when I use COLLABORATORS, it will return me a 400 error com.box.sdk.BoxAPIResponseException: The API returned an erro

Goal: Iterate through folder and get list of files. Upload files to box folder, and if successful, remove the file. Service running as a scheduled task in Windows Server 2022 to run Powershell script nightly. I cannot get a response from box files:upload when its successful. Any Suggestions?

Hi there. I’m looking for a way to download a watermarked file using the API with a viewer user. I saw the platform docs mentioning that when using a Viewer user to download a watermarked file, you need to first open the file for preview and then the download becomes available. How can I do the same thing using the API instead of the UI?

I’m trying to download the files of the publicly shared KUL fall simulation dataset (Box), as I access the server I want to run my AI training on via ssh and of course don’t have a browser there. Also I’d like to avoid copying 20GB of videos via ssh or something. My app successfully authenticates and obtains the folder ID from the shared link using client.get_shared_item(shared_link), it returns “44028703597” as the folder ID. Then I call folder_items = client.folder(folder_id).get_items(), no problems here. Now when I try to iterate over that, I get an error message that the folder with the ID “d_44028703597” can’t be found, which is weird because in the same message I can see that the SDK calls GET https://api.box.com/2.0/folders/44028703597/items?offset=0, without the d_ prefix. Any idea what I’m doing wrong? My app has read permission, I can’t see anything else it might need to read public files.

Hi Team, I am working on an app integration to poll and parse Enterprise Event Stream API. I found the documentation for the list of events at the following link: https://developer.box.com/guides/events/enterprise-events/for-enterprise/#event-types 👍 Just wondering if there is documentation that explains the JSON response document for each event as it seems to vary a little based on event - example: CONTENT_ACCESS/LOCK/UNLOCK/EDIT has additional_details field. Thanks Andy

I have tried to create a signer and and approver order, but it always takes the second email. Referring to the attached code below: When there is a order 1 & order 2, no emails send out When there is a order 2 but no order 1 set, then the approver gets the email. When there is a order 1 but no order 2 set, then the approve When there is no order defined, the approver email sends. I should note, that each email does work when pushed alone. We are using the python SDK “signers”: [ { “email”: signer_email, “role”: “signer”, “embed_url_external_user_id”: signer_email, “password”: “xxxxx”, “order”: 1 }, { “email”: approver_email, “role”: “approver”, “password”: “xxxxx”, “order”: 2 }

Hello Community, I’m relatively new to the platform and could use some guidance on the most effective approach to conduct load and performance testing using the Box API. My objective is to simulate substantial traffic from diverse users simultaneously, each with varying rights and permissions that need to be pre-configured. These users are expected to perform basic CRUD operations and execute various searches on the platform. I am seeking advice on the appropriate method to implement such a scenario on the Box platform. Specifically, I would appreciate insights into the recommended box application type and any other pertinent details that could facilitate the successful execution of these tests. Thank you in advance for your valuable assistance.

Hi, When I use the metadata-query command and try to add more options to query more data about the file creation date using the Fields option or the Extra-Fields option, no results show up, only file name and file id Here is the command box metadata-query enterprise_******.department 1736501103 --fields=created_at ----- File 1342427526557 ----- Type: file ID: ‘1342427526557’ Also need to know the list of options that I can use under Fields and Extra-Fields as the Box CLI is not showing any help or examples for it. Thanks

I have a question regarding rate limiting for license-based APIs. developer.box.com Rate Limits - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console I understand that the rate limits for license-based APIs are based on the entire organization’s usage, not on a per-user basis. For example, if there are 6 users on a Business plan, and each user makes 10,000 API calls, the total would exceed the 50,000 rate limit. Is this correct?

I am using the create sign request API with the following body to create a sign request: { "external_id": "10000", "parent_folder": { "id": "0", "type": "folder" }, "signers": [ { "role": "signer", "email": "ben.jessup@oasisdigital.com" }, { "role": "approver", "email": "benjamin.jessup@valiantys.com" } ], "source_files": [ { "id": "1056087946155", "type": "file" } ] } After signing and approving the request it goes into a “finalizing” state (shown as “In Progress” in the UI), then eventually goes into a “error_finalizing” status. Initially I encountered this in a Atlassian Connect Express application, but I saw the same behavior after using Postman to create the sign request. Any thoughts on what could be causing this error? Is there any way to see more detail on the error?

Hello, I am using Box CLI Box folders:download in GitHub Actions, and I want to download it to a specific path. When I trigger action, it downloads it to C:\Users\Administrator\Downloads\Box-Downloads I can’t believe this is not already thought off - maybe I am missing something but I couldn’t find the flag for this in https://github.com/box/boxcli/blob/main/docs/folders.md#box-foldersdownload-id thank you ~Laith How to achieve this?

Hello! I created app as “OAuth 2.0 with Client Credentials Grant (Server Authentication)” and used below python code to get the access token and get a folder info. Im able to get the access token but when I try to get the folder information i get this error {‘type’: ‘error’, ‘status’: 404, ‘code’: ‘not_found’, ‘context_info’: {‘errors’: [{‘reason’: ‘invalid_parameter’, ‘name’: ‘folder’, ‘message’: “Invalid value ‘d_232374452899’. ‘folder’ with value ‘d_232374452899’ not found”}]}, ‘help_url’: ‘http://developers.box.com/docs/#errors’, ‘message’: ‘Not Found’, ‘request_id’: ‘5el5t3hj87nd3i9z’} can any one please help me resolve this error? here is my python code

I Installed Box for Salesforce and Use Apex Action「Get Folder ID By Record ID」 by Flow. But I get an Error mail everytime. From: FlowApplication <info@jp.salesforce.com> Date: ***** Subject: フロー「Target Folder Under Account」でエラーが発生しました: An Apex error occurred: box.Toolkit.BoxApiException: エラー要素 boxID_Parent (FlowActionCall)。 An Apex error occurred: box.Toolkit.BoxApiException: I don’t know what a happen. Error mail has no Detail Information.(ex. Missing required input parameter: recordId. ) In ApexDebugLogDetail, I can’t get an error information too. 14:06:45.229 (229451568)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8 14:06:45.229 (229480913)|VARIABLE_SCOPE_BEGIN|[31]|this|box.GetFolderIdByRecordId_v2.Request|true|false 14:06:45.229 (229546908)|VARIABLE_ASSIGNMENT|[31]|this|{}|0x5562b465 14:06:45.229 (229624678)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4 14:06:45.229 (229630570)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8 14:06:45.229 (229741110)|VARIABLE_ASSIGNMENT|[EXTERNAL]|this.recordId|“0015j00001DOKzrAA

I am creating a Custom Portal ( Box Application ) using OAuth for authentication (NextAuth). The Box environment is configured with SSO via Azure. I’m seeking clarification if this is possible. I recall skimming through the developer site that this isn’t. I’m not able to find that reference.

Is there a flow bulk pattern for creating Box Folders with default batch size of 200. When I insert 200 custom object records, I want 200 box folders created. Reducing batch size works, but not ideal. In the debug logs I see multiple SOQL queries executed by the Box managed package for a single Folder create which ends up tripping the salesforce limits - An Apex error occurred: System.LimitException: box:Too many SOQL queries: 101