Hi ​@Koby, 

Welcome to Box Community, and we’re happy to help regain your Box access. 

It shows that the Box account you have used to post in the community forum does not have Multi-Factor Authentication (MFA) configuration. 

For us to assist, please reach out to the Box Product Support team using the email address linked to your affected Box account. 

Thanks for posting, and we hope to get this sorted very soon. 

Hi Rona 

Thanks for getting back to me.

As mentioned in my earlier post, i am not able to log in to that account  because of the MFA issue , thus could not log in with that here to share my problem with same account.

The only way i could get in here was to creat a new account to reach you. Kindly advice what i can do now.

Thanks!