Hi,
I urgently need to get into my box account. It was connected to an old work email that has been terminated. I can’t reset the password because I can’t see the email. Please advice. The files are of great value to me.
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Hi
Welcome to Box Community, and we’re glad to help!
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
Thanks for posting, and we hope to get this sorted out very soon!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.