Skip to main content

Please delete the account that created this post, thanks. 

Hi ​@4rty6, 

Welcome to Box Community, and we’ll assist on your account deletion. 

 

Deleting an Individual (Free) Account

You can only delete an individual account (personal, free). You cannot cancel it.

  1. Click your account avatar in the upper right, and then select Account Settings.
    Delete Personal Profile Menu.png
  2. In the Account Details section, click Permanently Delete Account.
    Delete Personal Account Settings.png
  3. Click Okay to confirm and complete the process.
    Delete Personal Settings Modal.png

Deletion will not happen immediately, please allow time for the system to process the request.

Note

The email address used for the free account cannot be used in any Box account until 120 days after account deletion.

 

If you have questions related to your account deletion. Please feel free to reply in this thread. 

 

Thanks for posting! 

Terms & ConditionsCookie settingsAccessibility statement