I’m trying to access my Admin Console at Box.com. I just get a blank white page. I have tried clearing browser cache. I’ve tried from multiple locations and multiple browsers. I see that others have had this issue in the past but don’t see any solutions. Any suggestions?
👋 Hi
We've escalated the matter and confirmed that it's a known issue. When certain Admins or Co-Admins attempt to access the Admin Console, they may encounter either a 500 error or a blank white page.
Our Product Support team has actively investigated the issue and just confirmed that it has been resolved, so users should no longer experience any problems. Could you please try accessing the Admin Console again?
Thank you for your patience! Also, please don’t hesitate to reach out if you have any further questions or concerns. 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.