API

Hi All,  we had a box developer sandbox created from enterprise admin user to integrate box sign service. we accidently deleted that that sandbox, we want to recover that because sandbox admin was not a enterprise user eg. myName+boxsign@companydomain.com within that sanbox/ admin user there is many important data, how can we recover that recently deleted sandbox. Any help is appreciated.

1. Data is available in reports but not via APIDespite being able to output data for events after December 13, 2024, using the BOX report feature, I am unable to retrieve the same data via the BOX API. The API consistently returns only events up to December 13, 2024. Could you help clarify why this is happening and how to resolve it?2. Scheduled executions do not save data after December 13When I set up scheduled executions of my script to fetch event data, no events after December 13, 2024, are saved in my system. Could you explain why the API is not retrieving or saving these events during automated runs, even though the data exists in the reports? // Function to fetch events from BOX API using the current stream_positionfunction fetchBoxEvents() { const sheet = SpreadsheetApp.getActiveSpreadsheet().getActiveSheet(); const scriptProperties = PropertiesService.getScriptProperties(); const accessToken = scriptProperties.getProperty("BOX_ACCESS_TOKEN"); if (!accessToken) { Logger

I use to be able to authenticate as the subject_type user on the client id app kox474mes4cugrj929i4kh5enokukmltThis is a free account and the app is authorized and enabled.However, now it seems that the subject_type is being required to be set to enterprise. The problem with this is that as the enterprise, I have to add the "Automationuser" to the folder I want the user to upload to. This is a problem because I have been shared several folders and it would be a large coordination effort to have everyone add the "Automationuser" as an uploader. And this would break for any new shares if the user wasn't added.Is there a way to still be able to upload as the user that has access to those folders? I tried using the As-User header, but then that returns the error like the folder doesn't exist.

Hello,I want to create user invite via .NET SDK. I’m using boxClient.Invites.CreateInviteAsync method. I created another (personal) account on box.com and I’m trying to invite it to my enterpise. But I’m getting an exception with details:{"type":"error","status":400,"code":"bad_request","context_info":{"errors":[{"reason":"invalid_parameter","name":"login","message":"Invalid value <personal information-redacted>."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Bad Request","request_id":"suqbwuhwiea7aeue"} Am I missing something?

Delete Folder Lock fails with 404 Not Found.{    "type": "error",    "status": 404,    "code": "not_found",    "help_url": "http://developers.box.com/docs/#errors",    "message": "Authorization Failed",    "request_id": "0b3a714efe5a6f7110fc3281c015b0d2c"}I’ve authenticated with the Owner as well as made myself Co-Owner.I’ve reviewed: API [Content API] - 404 "not_found" Errors from the Box API – Box Support but doesn’t seem to help.curl --location --request DELETE 'https://api.box.com/2.0/folder_locks/297778732113' \--header 'content-type: application/json' \--header 'Authorization: Bearer ----------------------------------------------' \--header 'Cookie: box_visitor_id=66ec80484d6913.85943221'   

2024-12-13 18:56:58.523 INFO  [[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)']The API returned an error code [403 | q8maaahwjvoa01l7.04b218b328508244f8ff0d76320de105e] storage_limit_exceeded - Account storage limit reached

When I run the folder creation API, I get the following error.What's the cause? { "error": "invalid_grant", "error_description": "Please check the 'sub' claim. The 'sub' specified is invalid."} 

Happening intermittent, 3/5 executions are SUCCESS, 2 are getting failed with below error.In our UAT environment facing below error once in a while, Any suggestion how to fix?CODE:  BoxDeveloperEditionAPIConnection  boxConnection = new BoxDeveloperEditionAPIConnection(EnterpriseId(), DeveloperEditionEntityType.ENTERPRISE, boxConfig, null); Proxy   proxy = new Proxy(Proxy.Type.HTTP, new InetSocketAddress(proxy-uat.apple.com, 8080));  boxConnection.setProxy(proxy);boxConnection.authenticate();ERROR:com.box.sdk.BoxAPIException: Couldn't connect to the Box API due to a network errorat com.box.sdk.BoxAPIConnection.executeOnClient(BoxAPIConnection.java:1259) ~[box-java-sdk-4.0.1.jar:?]Caused by: java.io.IOException: Unexpected response code for CONNECT: 403 

 I only used Box and Practice questions with study guide to prepare for the exam for 2 weeks.https://docs.google.com/document/d/1i5y-X-17RVirib6URVZOqzkIMd37Vw_6nBXuk07ahDc/edit?tab=t.0#heading=h.p6lesgmecr55

Specifically, I need to understand:If an app user or service account starts a pre-configured workflow through the API (POST /workflows/{workflow_id}/start) Can they add another app user as a task assignee at the time of starting this workflow? I've checked the Box Developer Documentation but couldn't find specific information about this capability. Any documentation references or real-world experience would be helpful.Thank you in advance for your help!

I am working on my first Box API calls. I am using Postman at the moment and was finally able to get the API to access a token to work and I have retrieved a token. I then take that token and send as authorization to the API to list the items in a folder. The Box application that was created for this purpose is a CCG application and I am passing the client ID and secret and the box subject type is enterprise.. When I call the API to get the folder items, it tells me “session expired” even though I had just retrieved the access token. What am I doing wrong?

Dear all, I like to create the applications that get the meta data, and enteprirse plus version already 100k PAI calls included. WHat kind of cost will be considered per a request? I would like to get the meta data of the each files, and folder, and structures, and i would like to search those through the app. I will implement the AI around this app. that extract some files contents, and display in the UI. Please help with this cost associated iwth the Box API

Can I change  Max File Size from the Account details?or configure it for an user? we need to decrease the max size limit of the uploaded file 

Iam trying to index the files to Open search using Box. I have a requirement for the incremental indexing. Whenever a file/folder is uploaded in Box, it should trigger the API and the files should be indexed into Opensearch.

Hello!  We’re a company exploring cloud storage solutions for a project we’re building for our clients, and Box is at the top of our list. Before moving forward, we want to confirm whether the platform can meet some specific requirements, particularly around user access and download control.Below, I’ve outlined our key needs, and we’d greatly appreciate any insights on whether these features are supported natively or can be achieved using the API. Storage Capacity: We require at least 10TB of cloud storage to share with multiple users (between 100 and 1,000 users). Access for Users: Users should be able to access shared folders via the desktop app without requiring local storage space (e.g., files remain in the cloud and download on demand). They will have view-only permissions, allowing them to open and preview files but not edit them. Download Control: It is critical for us to monitor and restrict downloads per user over defined time periods. For example: Users on a trial perio

    uri = URI('https://api.box.com/oauth2/token')    token_request = Net::HTTP::Post.new(uri)    token_request['Content-Type'] = 'application/x-www-form-urlencoded'    token_request.set_form_data(      'client_id' => BOX_CLIENT_ID,      'client_secret' => BOX_CLIENT_SECRET,      'grant_type' => 'client_credentials',      'box_subject_type' => 'user',      'box_subject_id' => BOX_CLIENT_USER_ID    )    response = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|      http.request(token_request)    endI have the above Ruby code which has been giving an access token consistently for the past 6 months. However, yesterday it seems to be no longer providing the access token.Instead, now I get the response:{"error"=>"invalid_grant", "error_description"=>"Grant credentials are invalid"}I verified that the Box Dev App is still Enabled and Authorized. I also checked that the credentials hadn't changed. Is something else going on that I'm unawa

Hello, I have a box standard account and want to upload artefacts/files from our Gitlab pipeline to the account. Since the upload is done from a pipeline, I decided I created a box app with client credentials grant authentication. When I execute the authentication command below, I get :  {"error":"invalid_grant","error_description":"Grant credentials are invalid"} curl -i -X POST "https://api.box.com/oauth2/token" \     -H "content-type: application/x-www-form-urlencoded" \     -d "client_id=craxv9gzavoiyj5knhu88kot0yv3sej6" \     -d "client_secret=XXXXXXXXXX" \     -d "grant_type=client_credentials" \     -d "box_subject_type=enterprise"  \     -d "box_subject_id= 0"The client_id and client_secret are correct.  I tried providing “user” as box_subject_type and my user id but it didn’t succeed either.Additionally, I also tried to set the access level to “App + Enterprise Access”. I read that I need to create a service account. However, I can’t find any settings to do this. I read in oth

Quando salvo o arquivo ele ate vai pra pasta, mas retorna esse erro   

Hello,Please, anyone has some tips to solve this problem with images storage with BOX platform   

I’m a developer together with Coro Cybersecurity and we add a layer of security on top of box.  The customer gives us access to box, and we make sure there is nothing in this data layer that could compromise their security. One of our requirements is to get a list of all integrations that are active for a given customer.I’ve been playing around with the console and you can clearly see that there is a list of integrations both available and installed in distinct tabs. However, I cannot find an endpoint that allows me to query for them.I’ve got two questions:Is my assumption correct, that you do not allow to programatically get information about these integrations? If the answer to 1 is yes, will this ever be supported?The closest thing I’ve seen to what I want is here: https://developer.box.com/reference/get-integration-mappings-slack/ but the documentation is broken at some points and I’m not sure we would want to offer this feature to our customers without it being fully complete. I t

What happened to all of the request examples on the Box API References? https://developer.box.com/reference/

I have implemented the Box Content Viewer including the Content Sidebar showing activities. The sidebar contains a drop-down that should allow you to add a task. When clicking this I get two options, but when I select one of the options nothing more happens. It should open a dialog where you can enter your task.Anyone knows how to fix this?

Hello everyone,At work, I am often shared a box.com link and I have to download the files in those shared link as part of my day to day work. So I need to open the link in a browser, select the files and then download them.Due to the number of files I need to process, I am trying to automate these steps. Using AI tools, I have managed to come up with a VBA code that would download publicly shared files (For reference I am not allowed to install other programming language, so VBA is my only option).The problem is that it only works for publicly shared files, my company use an enterprise version of box.com and the url shared are like this:https://COMPANYNAME.ent.box.com/s/RANDOMNUMBERS&LETTERS The file links are then found and they are:https://COMPANYNAME.ent.box.com/s/RANDOMNUMBERS&LETTERS/file/FILEID Is there any way I can modify it to make it work with the API. If anyone is interested, I am trying the following code, I just cant download the correct file Sub DownloadFileFromBo

I tried to get all representations of a file like this:curl https://api.box.com/2.0/files/123?fields=representations \    -H "authorization: Bearer ACCESS_TOKEN"I just get the message: no matches found. If I omit ?fields=representations I do get a response, so it looks like ?fields=representations is not working.I also tried getting a basic thumbnail:curl -i -X GET "https://api.box.com/2.0/files/12345/thumbnail.png" \     -H "authorization: Bearer <ACCESS_TOKEN>"I do get a file, but it’s just a generic image showing the file type.Is there any way to get a thumbnail that shows some of the actual content of a PDF file?

Hello, I have a question. I am currently integrating Box into my application using free account. I am wondering if I need any approval from Box or am I allowed to integrate Box into my own web application and use Read/Write rights? Thanks, Luka