API

Have created folder with Fil Request collection ‘webpage’ that include some meta data fields.  Want to use this so clients can upload documents securely via link on email autosignature per user. Trying to create Box flow (or using power automate) to send email notification to user when new file is uploaded, but want to include more info than what the generic notification sends.Something like:A new file, {{File Name}}, was uploaded to {{Folder Name}} by {{name}}.Uploaded by: {{Uploader Email}} (if available)Comment: {{Metadata: Comments}} but can’t get this to work with the variable entries as I currently built them (ie {{File Name}}. Does anyone know the formatting Box requires?  

I’ve been working with the python box-sdk-gen.  I’m specifically using the create_zip_download method of the ZipDownloadsManager.  This creates two links.  One for downloading you files and one for the status.  The status link does not work.  The status link has the domain of “api.box.com”.  I checked that status of that domain and it appears to be down for everyone for more than a week.  Someone needs to do something about this.  

Since it’s been a week now and still no response from sales, does anyone know the cost of going over the API call limit. We used rsync which wasn’t configured correctly so 1.5m calls later we are trying to get an answer to if we are billed for this or not?

API 

Our plan allows for 50k API calls per month. If we go over that 50k (within the same month), how do we know what we'll be charged per call?

Hi everyone, I am looking for a way to programmatically apply a custom watermark into a given file. I see the /files/{file_id}/watermark API endpoint, however the current docs only show a ‘default’ option for the imprint parameter. Has anyone found a way to insert a custom watermark string into a file via API? Thanks in advance!

Hi We are integrating box with our custom build software from where user uploads file. We are using Service Account to upload.It works fine and we can upload file. However we cannot see those files from box.com when login as admin or other user.Is there a way admin can view Service account uploaded files from box.com? If so how? ThanksMahatab

  I receive the error when trying to add a group to a collaboration :403 - “The request requires higher privileges than provided by the access token”. But when I try to add a user, using the user's email, it works fine with the same token. Note: I’m using a Client/User Authentication App, and although the app does not have the “manage_groups” scope, it has “root_readwrite” (which, according to the docs, should be enough to create collaborations).Am I missing something?Request body:{ "item": { "type": "file", "id": "xxxx" }, "accessible_by": { "type": "group", "id": "xxxxx" }, "role": "viewer" } Thank you.

We need to transfer files in blocks of a maximum of 5 MB.This is a proxy limitation (payload max of 5 Mo) We also need to transmit files ranging from 5 to 20 MB in blocks. Do you have a method or capability that allows us to transfer a file of less than 20 MB in blocks of up to 5 MB?

Hello,I'm trying to download big files in chunks using the API, but no matter how I hit the API, if it's by using de c# SDK or by a plain HTTP Client, always is returning me no more than 3600 bytes per call.This is not the entire code, but a summarizes what I'm doing. Here I'm trying to download first chunk of 99999 bytes. but It's returning just around 3600.var config = new BoxConfigBuilder(..);var session = new OAuthSession(..);var boxClient = new BoxClient(config, session);var folderId = 1234;var items = await boxClient.FoldersManager.GetFolderItemsAsync(folderId, int.MaxValue, fields: new List<string> { "size", "sha1", "name" });var item = items.First(); //--> Unique 10GB itemvar url = await boxClient.FilesManager.GetDownloadUriAsync(item.Id);using HttpClient client = new HttpClient();using var boxStream = await client.GetStreamAsync(url);Memory<byte> buffer = new Memory<byte>(new byte[99999]);bytesRead = await boxStream.ReadAsync(buffer.ToArray(), 0, buffer.L

We are currently working on Deploying Microsoft Sentinel, and I’d like to get the data connector for Box working, Microsoft’s documentation is sparse and vague (feigning surprise!). In combining both their docs and Box.com, I think the issue is what is needed for the JSON input parameters, nothing I’ve seen so far has given me specifics. Has anyone been able to implement this successfully? Thanks! Mike

While trying to get the folder using get foldes APIhttps://api.box.com/2.0/folders/313364836563 I am getting following response{    "type": "error",    "status": 404,    "code": "not_found",    "help_url": "http://developers.box.com/docs/#errors",    "message": "Not Found",    "request_id": "1cpjxci01o6wztvh"}

We’re currently using the /folders/trash/items endpoint to get trashed items. When I recover them, I use the GET files and GET folder endpoint to sync my files in Box. It appears the modified_at date doesn’t update when a file/folder is restored thus the file/folder never gets restored as undeleted in my system.Is there another way to retrieve files/folders that have been restored from the trash? 

What's in the roadmap for optimizing the Box API's + documentation for "vibe coders" to quickly build with Box? 

Hello Sir/Madam,We would like to set which file extensions should be allowed on upload to box folders. We are sending app user tokens to browsers. The browser passes the token to Box UI Elements, i.e. the Uploader element. We can customize JS scripts to only allow a list of file extensions. However, is it possible to do it through box settings so that they can’t use the token maliciously to upload files with unauthorized extensions? I can see that in Governance / Content Security / Policies we can set which file extensions are forbidden, but I’m searching for the opposite: setting which file extensions should be allowed.Does box support this feature, or is there a workaround (through collaboration settings for example)? Thank you for your time,Sincerely,Antonin Marxer Content security 

Hi, I’ve been working with the Java SDK and am trying to use the FileRequest copy method to apply an existing template to file requests to new folders. This is the example code I’ve been following:https://developer.box.com/guides/file-requests/copy/But the template doesn’t seem to be copying over correctly. Could there be an issue with the Java SDK?Thanks!

Hi Team,We are planning to develop an integration between Box and Zoho Cliq.Use Case:We are trying to fetch both team folders and personal folders of a user through the API. However, we couldn’t find any specific endpoint that directly supports this.Currently, we are able to fetch all files and folders in the root directory using the /folders/0/items endpoint. Is there any recommended workaround or approach for specifically identifying team folders (i.e., folders shared with groups)?

I referred the API documentation from link below:https://developer.box.com/reference/get-users/#param-user_typeAccording to the documentation, I should be able to fetch external users by passing the value "external" to the "user_type" query parameter in the "/users" API. However, when I tried this, it returned an empty list, even though I know there are external users in my account. I have attached screenshots for your reference.External User tab UIPostman API responseCould you please clarify if any limitations with the account might be preventing us from retrieving external users? Alternatively, is there another method to fetch external users? I would appreciate a brief explanation on this.

We are looking to automate the process of adding users to segments within an Information Barrier using the Box API, as we anticipate frequent additions to each segment. However, we are encountering issues during implementation.When attempting to add a user to a segment while the Information Barrier is in the "enabled" state, the API returns a 409 Conflict response.The API endpoint we are using for this operation is: POST /shield-information-barrier-segment-members.We understand from the documentation that modifying segment members is not allowed when the Information Barrier is in the "enabled" state. Could you provide guidance on the recommended approach to edit segment members via the API under these circumstances? Is there a specific workflow we should follow to handle this?Thank you in advance for your support!

Hi Everyone,Need to have any documentation about the default expiration period for a JWT requested through private key default expiration period.Best Regards

Hello Box devs!I’ve written a JS script that connects to box and uploads some files. When I run it locally, the script connects to Box using the following: { "boxAppSettings": { "clientID": "value", "clientSecret": "value", "appAuth": { "publicKeyID": "value", "privateKey": "value", "passphrase": "value" } }, "enterpriseID": "value"}Locally this works and there is no problem. The issue is when the script is run by a Github Workflow for automation. In this case, no matter how I format the private key value, I get this response: Error connecting to box: secretOrPrivateKey is not valid key materialThis is the error I would get locally if the key was not being correctly loaded, due to an incorrect filepath or data type (not a string). I’ve confirmed this is not the case on github - the script finds the secret value, but using it produces this error.  I’m having a very tough time understanding why this code to move files to Box would work locally, but fail on G

Hi, I created a platform App using OAuth 2.0.  I created a website that allows a user to login to Box, then use the Box API to list all the folders that the user owns.  I use the Create folder lock endpoint to allow the user to lock/unlock a folder.  However I always get an Authorization failed when trying to lock/unlock.  The app has both read and write permissions.  Are there other settings I need to set ?  Thanks.

お疲れ様です。SalesforceからBoxApiへのアクセスを試みたのですが、エラーになってしまってアクセスできませんでした。エラーの内容：Box API 認証エラー: {"error":"invalid_grant","error_description":"Please check the 'sub' claim. The 'sub' specified is invalid."} 実際いただいた、公開鍵/秘密鍵のペアのデータを確認したところ、Enterprise IDが0になっていたので、subにUserID（番号）を入れて、box_sub_typeをuserにしましたがエラーになりました。最初はこの設定でやっていました。 ですが、エラーになっていましたので、アプリの状態も確認しました。 こちらのアプリが承認されていないからアクセスされないというのも原因としてありますでしょうか？結論として、無料ユーザの場合は外部ApiからJWT認証してデータをとることは不可能なのでしょうか？可能でしたら、やり方を教えていただけますでしょうか。以上、よろしくお願いいたします。

Hello, Team.I got a 429 Error when calling the search API.The error message is as follows.--------------------{"type":"error","status":429,"code":"rate_limit_exceeded","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Request rate limit exceeded, please try again later","request_id":"XXXXXX"}--------------------I found information about this error at the link below.https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/https://developer.box.com/guides/api-calls/permissions-and-errors/rate-limits/ But I'm curious about this. I want to get related information such as the cumulative number of API calls per user per month.Is there a screen or way I can see this information?

I am developing using Box.V2 (5.8.0) in VB.Net. Dim downloadStreamRequest = objBoxClient.FilesManager.DownloadAsync(strBoxId)  downloadStreamRequest.Wait() When executing the above process repeatedly, an internal exception with "Request timed out" always occurs on the third attempt.Even if I restart the program and try again, it still happens on the third attempt.I am not sure what is causing this issue and am struggling to find a solution.If anyone knows how to resolve this, please let me know.