API

For our API integration when calling this endpoint GET `/files/{file_id}` the return value for modified_by occasionally returns empty strings for the “name” and “login” fields. Example: { "type": "file", "id": "<file_id>", "name": "Outline.doc", "parent": {"type": "folder", "id": "<folder_id>", "name": "My Documents"}, "extension": "doc", "size": 20480, "sha1": "<hash>", "item_status": "active", "owned_by": {"type": "user", "id": "<user_id_1>", "name": "<name>", "login": "<email>"}, "created_by": {"type": "user", "id": "<user_id_2>", "name": "", "login": ""}, "modified_by": {"type": "user", "id": "<user_id_2>", "name": "", "login": ""},}when following up on this call and querying the user_id with GET `/users/{user_id}` the API is returning a 404 not found status.

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We have successfully enabled the GCM scope on our Custom App through Box Customer Success. However, we would like some clarification regarding the authorization process for our customers. Specifically, when a customer authorizes access through our app, will the GCM permission scope automatically be enabled for their Box services?Or will we need to involve Box Support for any additional intervention to ensure that the GCM scope is active for the customer's account?

When I use the Quick Shorcut to create an Content Search API call on Box it works just fine. However, my end goal is to use that same API call to bring the JSON into a Neo4j graph database. When I alternate making the call first in Postman and then in Neo4j, using the same authorization token, the Postman call continues to work and the Neo4j call always fails on authorization with the same token. How can I fix this?

When I use Postman to execute a content search such as:https://api.box.com/2.0/search?type=folder&fields=id, name, owned_by, parent&query=A&limit=10Only some fields are displayed. When I remove one field another field which wasn’t previously returned shows up. Are there limits or constraints on the fields parameter? Also, can you specifiy fields at the next level down such as parent.id?

I'm trying to find the best way to list all items in Box that exist under the root folder and have been updated after a specific date. I've looked into a couple of API endpoints, however:1. `/search`   - It seems to require a query string or metadata template.2. `/metadata_queries/execute_read`   - It seems to require setting up a metadata template.My goal is to query items based solely on their update date, without relying on any metadata. Is there a straightforward way to achieve this using the Box API?

I have an application running out of my Oracle based IdM system that updates group membership.  This process broke down due to the process using an OAUTH2 based authentication.  I have create a new app that uses different auth, and now we can read all the groups and group members.  However, when we try to add a group member, we get:403 - access_denied_insufficient_permissions - Access denied - insufficient permissionThis is from an Oracle PL/SQL app, using the APEX_WEB_SERVICE.MAKE_REST_REQUEST function.  The same one that we used to get the list of groups and have been using for 10 years to create users and groups.  The app gets a token (if needed - tracks the expiration date in the database), and makes the request. It also logs the token, url and request body.  If I copy and paste these values into Postman and POST it, it works fine - same token, same URL, same body. I expect I am missing (or including) some header or cookie, or some ot

 I have a question regarding rate limiting for license-based APIs. If, for example, a custom app developer is on the Individual (free) plan, user A of the custom app is on the Enterprise plan, and user B is on the Business plan, would the API call limits be as follows?User A: 100,000 API calls per month because they are on the Enterprise planUser B: 50,000 API calls per month because they are on the Business plan Reference information regarding API limits: https://www.box.com/pricing

I have one folder which has a blue icon. I made a fresh one and it's yellow.The blue one works for API -- I am able to upload files to it.How do I change the yellow one to be the same? Seems the blue one was shared with my API user, but I don't know how to do that again -- it was a long time we did that one.We have only one actual user on this platform.Thank you.

 Description: I created a new OAuth 2.0 app in Box with the exact same scope and permissions as a previously functioning app. However, when I try to download files using the new app, I receive the error: "access_denied_insufficient_permissions". The previous app worked perfectly with no issues.Steps to Reproduce:Created a new OAuth 2.0 app in Box with the same scope and permissions as the original app. User grants permissions to the app. Attempt to download a file via API call.Expected Behavior: Files should download successfully, just like they did with the original app.Actual Behavior:Download attempts fail. The following error is returned: "access_denied_insufficient_permissions".Additional Information:The permissions and scope for the new app are identical to

◆BackgroundWe provide a service that displays a list of folders in Box and uploads files specified by the customer. We received an inquiry from a customer regarding the following issue:On 8/21, 8/26, and 8/29, the service was temporarily unavailable due to an error. It was restored over time and became usable again. What could be the cause of this?◆Our Investigation ResultsUpon investigating our application logs, all incidents were due to the following error:HTTP Status: 403Response: "error":{"code":"AccessDenied","debugMessage":"{\"error\":\"service_blocked\",\"error_description\":\"The application is blocked by your administrator\"}"◆Executed APIPOST https://api.box.com/oauth2/tokenThe error occurred during the refresh of the access token.◆Questions1. Under what circumstances would an administrator temporarily bl

Hello Box Community,I'm currently working on integrating with the Box API. I'm using a free Box account and have successfully obtained an access token using the /oauth2/token endpoint with the following parameters:grant_type: client_credentials client_id: <my_client_id> client_secret: <my_client_secret>My custom app is configured with OAuth2 authentication, and the access token is returned successfully with these 3 parameters. However, when I try to use this token for most API calls, I receive a 404 Not Found error.The only API call that has worked for me so far is:GET /collaborations?status=pending For other endpoints (e.g., retrieving files, folders), I consistently get 404 errors.Has anyone faced a similar issue when using the client credentials grant type, especially with a fr

Hello,The application is attempting to delete the exiting file’s metadata and create new metadata instance for the same file. This periodically results in WinError 10054: An existing connection was forcibly closed by the remote host. try: client.file(file_id=cloud_file.id).metadata().delete()except: passapplied_metadata = client.file(file_id=cloud_file.id).metadata().create(file['metadata'])Question is, what could be causing this error, is this a server configuration issue, API call timing, etc. 

Hi, I want to call api to change ownership of file but I saw only editor and viewer option, suppose I assign someone as editor using api and then i delete file from my folder then it will delete from others account too. Is there any other way to tackle this situation

Our company creates a Workspace folder for each user that is owned by a central service account.  I’m trying to build a script with Box CLI and PowerShell to delete a user’s Workspace folder after we delete their account to free up a license. Every time I try to get the folder details or delete the folder, I’m greeted with a d_ prefix on the item and it can’t find the folder. If I try to just get the folder, folders:get still attempts to add a d_ prefix and folders:items is probably incorrect.  I’m signed into CLI as our global admin account which owns this content, so it shouldn’t be a permissions problem. If I do a folders:items 0 as the given user, I see the workspace folder and ID.  

Hi,I’m trying to use the python API to download files from a collaborator shared folder. I’m using a free developer account. I made an app and it was authorized (by myself). It was working fine in March 2024 and stopped working when I tried today (Sept 13 2024).```auth = CCGAuth(client_id='xxx',client_secret='xxx',user='xxx')client = Client(auth)user =  client.user().get()"POST https://api.box.com/oauth2/token" 400 77{'date': 'Fri, 13 Sep 2024 17:49:32 GMT', 'content-type': 'application/json', 'strict-transport-security': 'max-age=31536000', 'set-cookie': 'box_visitor_id=66e478e2429fb8.44475236; expires=Sat, 13-Sep-2025 17:49:32 GMT; Max-Age=31536000; path=/; domain=.box.com; secure; SameSite=None, bv=PARTNERS-28114; expires=Fri, 20-Sep-2024 17:49:32 GMT; Max-Age=604800; path=/; domain=.app.box.com; secure, cn=33; expires=Sat, 13-Sep-2025 17:49:32 GMT; Max-

As I understand it, the Enterprise plan includes a limit of 100,000 API calls per month. Upon reviewing the Admin Console, I noticed there are "Chargeable" and "Non-Chargeable" API calls. Could you please clarify if "Non-Chargeable" API calls are also counted toward the 100,000 API calls per month limit?

Goal : Try to fetch the retention policy on a file if there is one.When creating the App I enabled manage_data_retention scope and I am sure that there are files under retention policies.Even though File information in UI is giving retention policy information, GET Get file information This APi is not returning any retention policy information  I tried to fetch all the files under retention policies and use query like file_id to narrow down the retention policy on file.GET

It is possible to make API calls and create custom apps with a free account (Individual), but could you please answer the following questions?What are the API call limitations? What are the differences between free and paid accounts in terms of what can be done with custom apps created?

i have a customer that want me to download his files 100M how can i know my throughput , on how many request per min / per day , is it per client or per application.how can i know the maximum requests i can make per day ?

I have a question regarding rate limiting for license-based APIs. developer.box.com Rate

I’m using OAuth 2.0 and I have verified that the program is making the API call with the correct folder ID beforehand. This program was working for me yesterday, so nothing has changed on my end. I am just a one admin user business account, so I’m pretty sure I have all the correct permissions. Any help would be amazing, thanks.

By using node sdk , file is uploaded and then after uploading file ,  I would like to get that uploaded file id. File is uploaded successfully response code s200. Althought I try out , I cannot get that uploaded file id. I cannot understand how can I get data from return Promise<Object> data type.Therefore, could you support and find out solution for that issue. My code snippest is as below.  // Initialize the Box SDK              var sdk = new BoxSDK({                clientID: sdkConfig.clientID,                clientSecret: sdkConfig.clientSecret,                appAuth: {                    keyID: sdkConfig.appAuth.keyID,                    privateKey: sdkConfig.appAuth.privateKey,                    passphrase: sdkConfig.appAuth.passphrase                }            });              var appUserClient = sdk.getAppAuthClient('user',userId);              var stream =fs.crea

I would like to preview content of file when searching, like actual box search screen.can anyone tell me how can I do this? 

Hi!I would know how the throttling/rate limit on a user basis (1000 API calls per minute) is applied when you use a JWT application (service account) to act on behalf of another user by leveraging the as-user header.The limit is applied to...The service account itself Or the impersonated user (as-user)And if I create another service account, the user based limit is reset for this new account (1000 API calls per minute)?