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Unanswered questions

44 Topics
L
LonglongNew Participant
asked in General
box shared link disable after Dec 30th 2024

no

231
Jey Bueno Box
17 days ago
S
sobermeyer BoxNew Participant
asked in Admin Forum
Google groups in Box to automatically add users to folders?

Hi all!  Is there a way for a Box folder to sync with our Google groups? We heavily use email groups at our organization. When we add members to a Google group, it would be helpful to automatically add them to a box folder, but I don't know if this is possible.  Has anyone accomplished this before? 

131
Jey Bueno Box
17 days ago
K
katiemcgee BoxNew Participant
asked in Partner Forum
mxHERO + Hubspot integration for routing files to opportunities

Hello,I have a customer that has Box integrated with mxHERO and Hubspot. They use mxHERO to take any attachments sent by customers and put them in Box, however this does not link them to the specific opportunity in Hubspot, only the contact that they were sent by. Is there an easy work around for this?Thanks! ​@DonHammons ​@sparkgridsoftware 

432
sparkgridsoftware
17 days ago
J
jayNew Participant
asked in API
Application development for box api and its cost

Dear all, I like to create the applications that get the meta data, and enteprirse plus version already 100k PAI calls included. WHat kind of cost will be considered per a request? I would like to get the meta data of the each files, and folder, and structures, and i would like to search those through the app. I will implement the AI around this app. that extract some files contents, and display in the UI. Please help with this cost associated iwth the Box API

181
Jey Bueno Box
17 days ago
K
ketiNew Participant
asked in API
Can I change  Max File Size from the Account details?

Can I change  Max File Size from the Account details?or configure it for an user? we need to decrease the max size limit of the uploaded file 

171
Jey Bueno Box
18 days ago
P
pjc714New Participant
asked in SDKs and Tools
Chunked Uploads using Typescript SDK

I would like a simple working code example of uploading a file via the Chunked APIs using the Typescript SDKI have reviewed the documentation here:https://github.com/box/box-typescript-sdk-gen/blob/main/docs/chunkedUploads.mdhttps://developer.box.com/guides/uploads/chunked/?_gl=1*h4a2ux*_gcl_au*ODIyMTQzNzA5LjE3MzIxNDU5Mjk. and also all available support/community issues related to this but I have but not found anything that clearly shows me how to do itTask is simple: I want to upload a 70mb file using the Chunked Upload APIS (using Typescript SDK)The documentation here is unclear and does not show a proper example: https://github.com/box/box-typescript-sdk-gen/blob/main/docs/chunkedUploads.mdCan anyone kindly provide a simple example in Typescript that will show accomplish this task using the Typescript SDK (not the deprecated Node SDK)I know how to upload smaller files that do not require chunking that is fine, but when it comes to Chunking I believe the TypeScript SDK documentation

60
P
18 days ago
M
mahtab
asked in SDKs and Tools
Next gen .NET SDK metadata update for multiselect

I am unable to figure exact syntax for mutiselect field to update metadata. When I attempt following then it throws errorawait boxService._client.FolderMetadata.UpdateFolderMetadataByIdAsync(folderId: "123", scope: UpdateFolderMetadataByIdScope.Enterprise,         templateKey: "arms", requestBody: Array.AsReadOnly(new[] { new UpdateFolderMetadataByIdRequestBody() { Op = UpdateFolderMetadataByIdRequestBodyOpField.Replace, Path = "/doctypes", Value = "[\"test\"]" } })); Error:Encountered invalid value for template field key=doctypes I have no issues in using CreateFolderMetadataByIdAsync though. 

90
M
18 days ago
S
SonicaNew Participant
asked in API
Webhooks and trigger the API

Iam trying to index the files to Open search using Box. I have a requirement for the incremental indexing. Whenever a file/folder is uploaded in Box, it should trigger the API and the files should be indexed into Opensearch.

70
S
19 days ago
R
roycePhamNew Participant
asked in SDKs and Tools
File not displayed on My Account page when uploading file using NodeJS

I am using the Box Node SDK to upload a file, and the upload is successful because I have the file ID and can download the file. However, the issue I'm facing is that I cannot find the file or the folder I created when uploading it on the 'My Account' page.I would really appreciate any help. Thank you, everyone.

220
R
22 days ago
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PiotrIwanczukNew Participant
asked in SDKs and Tools
Box Managed Universal Links

Hi, I am looking for enabling Box managed universal links for iOS devices. I want to set universal links for Box, that when a user receives an email with Box URL it will open the Box app instead of managed browser. Does anyone the correct format? 

40
P
24 days ago
michaelcb
michaelcbNew Participant
asked in API
Can Box API Track User-Specific Download Limits via API?

Hello!  We’re a company exploring cloud storage solutions for a project we’re building for our clients, and Box is at the top of our list. Before moving forward, we want to confirm whether the platform can meet some specific requirements, particularly around user access and download control.Below, I’ve outlined our key needs, and we’d greatly appreciate any insights on whether these features are supported natively or can be achieved using the API. Storage Capacity: We require at least 10TB of cloud storage to share with multiple users (between 100 and 1,000 users). Access for Users: Users should be able to access shared folders via the desktop app without requiring local storage space (e.g., files remain in the cloud and download on demand). They will have view-only permissions, allowing them to open and preview files but not edit them. Download Control: It is critical for us to monitor and restrict downloads per user over defined time periods. For example: Users on a trial perio

240
michaelcb
24 days ago
C
carterandclarkNew Participant
asked in API
Access Token was working, but now it's not.

    uri = URI('https://api.box.com/oauth2/token')    token_request = Net::HTTP::Post.new(uri)    token_request['Content-Type'] = 'application/x-www-form-urlencoded'    token_request.set_form_data(      'client_id' => BOX_CLIENT_ID,      'client_secret' => BOX_CLIENT_SECRET,      'grant_type' => 'client_credentials',      'box_subject_type' => 'user',      'box_subject_id' => BOX_CLIENT_USER_ID    )    response = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|      http.request(token_request)    endI have the above Ruby code which has been giving an access token consistently for the past 6 months. However, yesterday it seems to be no longer providing the access token.Instead, now I get the response:{"error"=>"invalid_grant", "error_description"=>"Grant credentials are invalid"}I verified that the Box Dev App is still Enabled and Authorized. I also checked that the credentials hadn't changed. Is something else going on that I'm unawa

785
Jey Bueno Box
26 days ago
W
wagnerseNew Participant
asked in API
Client credentials grant authentication: Grant credentials are invalid

Hello, I have a box standard account and want to upload artefacts/files from our Gitlab pipeline to the account. Since the upload is done from a pipeline, I decided I created a box app with client credentials grant authentication. When I execute the authentication command below, I get :  {"error":"invalid_grant","error_description":"Grant credentials are invalid"} curl -i -X POST "https://api.box.com/oauth2/token" \     -H "content-type: application/x-www-form-urlencoded" \     -d "client_id=craxv9gzavoiyj5knhu88kot0yv3sej6" \     -d "client_secret=XXXXXXXXXX" \     -d "grant_type=client_credentials" \     -d "box_subject_type=enterprise"  \     -d "box_subject_id= 0"The client_id and client_secret are correct.  I tried providing “user” as box_subject_type and my user id but it didn’t succeed either.Additionally, I also tried to set the access level to “App + Enterprise Access”. I read that I need to create a service account. However, I can’t find any settings to do this. I read in oth

240
W
26 days ago
R
ricardo005700New Participant
asked in API
Erro ao salvar arquivo

Quando salvo o arquivo ele ate vai pra pasta, mas retorna esse erro   

60
R
27 days ago
M
MemnonNew Participant
asked in API
Box plugin stop show images - Erro 401 - Bubble plugin

Hello,Please, anyone has some tips to solve this problem with images storage with BOX platform   

40
M
28 days ago
dzarazua Box
dzarazua BoxNew Participant
asked in Admin Forum
User File Permission for Box Hubs

How does Box Hubs interact with a user’s file permissions? For example, would a user see/interact with a file if they aren’t invited to the Hub already?

914
Jey Bueno Box
28 days ago
K
Kyle_DomsohnNew Participant
asked in General
AI For Box Hubs Index Limit

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

321
Jey Bueno Box
29 days ago
M
MikeSNew Participant
asked in SDKs and Tools
Python SDKGEN Upload

Does anyone have some sample code to upload a file with Python SDKGEN? (nothing fancy, just an small file, so I don’t need multipart uploads, etc).  I see the following in the docs :parent_client.uploads.upload_file( UploadFileAttributes( name=get_uuid(), parent=UploadFileAttributesParentField(id="0") ), generate_byte_stream(1024 * 1024),)This seems overly complex and I’m not sure how to implement it. Do I really need the generate_bye_steam line? why? And am I supposed to import the UploadFileAttributes and UploadFileAttributesParentField functions and call them? Yuck. In the old SDK I just did this:new_file = box_client.folder(OUTPUT_FOLDERID).upload(file_name)

792
M
29 days ago
C
CoroCyberSecurityNew Participant
asked in API
Get a list of all integrations installed in Box for a given customer?

I’m a developer together with Coro Cybersecurity and we add a layer of security on top of box.  The customer gives us access to box, and we make sure there is nothing in this data layer that could compromise their security. One of our requirements is to get a list of all integrations that are active for a given customer.I’ve been playing around with the console and you can clearly see that there is a list of integrations both available and installed in distinct tabs. However, I cannot find an endpoint that allows me to query for them.I’ve got two questions:Is my assumption correct, that you do not allow to programatically get information about these integrations? If the answer to 1 is yes, will this ever be supported?The closest thing I’ve seen to what I want is here: https://developer.box.com/reference/get-integration-mappings-slack/ but the documentation is broken at some points and I’m not sure we would want to offer this feature to our customers without it being fully complete. I t

90
C
29 days ago

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