When I try to edit a spreadsheet in Box, I get the following message:
"You need a Google Workspace account to edit work files."
I have a Google Workspace Business Starter subscription. Even when I log in to Google and try to open it, I get the same error and can't open the spreadsheet.
Could you please provide a solution?
Hi 
Welcome to the Box Community!
Regarding your concern about Google Workspace, please first ensure that the integration for Box with Google Workspace has been enabled in your organization.
Please also check the integration requirements:
With the Box for Google Workspace integration, if you have a paid Box enterprise account, you can connect it only to a paid Google account. However, if you have a paid Google account, you can connect it to a free/personal pro Box account. This is a significant security enhancement, ensuring Box enterprise accounts can only be connected to Google Workspace enterprise accounts and not personal Gmail.
In addition:
Box and Google Workspace enterprise user aliases must match for the user accounts to be connected in the Box for Google Workspace integration. For example, if a user’s primary box login is alberteinstein@box.com, one of their Google Workspace aliases must also be alberteinstein@box.com.
You can check these support articles to learn more:
If the integration has already been enabled and you're still experiencing issues, we'll go ahead and submit a support ticket for further assistance."
Looking forward to hearing from you! 
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