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117 Topics
S
sanedevNew Member
asked in SDKs and Tools
get_items limit to 15 items

I am using Box SDK to find a folder to which I am a co-owner. In the process I try to fetch all folders/items from root level (folder_id =0) and the total_count is always 15 while there are almost 26 items in it. Some folders are not showing up in the fetch list. Not sure why get_items is not pulling all the items at root level. Both offset and marker pagination is not working.Not sure what could be the cause. I asked a folder owner to create a new folder and add me as co-owner, still that folder is not showing in the fetch list either. No clue where the total_count is set and how to override it.

0
S
5 hours ago
S
saturna_khNew Participant
asked in Box Sign API
Possible to get Signer Inputs from Webhook (Sign Completed) or API call "Get Box Sign request by ID"?

Hi there,I am using the Embedded Signing Experience to embed signable documents into a web page using an iframable_embed_url. I use the Create Box Sign request API to retreive the embeddable URL. The embed is working fine, including te signing functionality, but my document contains one user-fillable field whose value I need to retrieve after signing. In the Sign Template editor, I've given the form field an External Identifier to make the input easer to find, but I can't find a way to fetch what the user put into that field after signing.I hoped that the "Sign Completed" webhook would include all the document's input data, but it does not. https://developer.box.com/reference/resources/webhook-invocation/Then I took the Sign Request ID (additional_info.sign_request_id) from the webhook response, and passed it to the "Get Box Sign request by ID" API. Despite the documentation showing Signers and Inputs on the response, that data is not present in my response. https://developer.box.com/r

1
mike.curry
11 hours ago
S
saturna_khNew Participant
asked in Box Sign API
Embedded Signing Experience - iframable_embed_url document not ready unless user waits 5-7 seconds

Hi there,I'm using the Embedded Signing Experience to show my users a document they need to sign. I call the Create Box Sign request API to retreive the embeddable URL, and immediately embed the iframable_embed_url onto my page. At this point, the cloud matching captcha displays. If I wait 5-7 seconds and then complete the captcha, the signable document displays. But if I complete the captcha immediately, the page shows "Invalid Link: This request link is invalid."It seems like the template file gets copied to make a signable instance at the same time the endpoint returns, but the document copy is not finished yet, and if the users proceeds too fast, they attempt to access an instance that isn't done being created yet.

0
S
12 hours ago
Z
ZMBZ SupportNew Member
asked in API
Your SSO connection had errors during set up.

Your SSO connection had errors during set up. In order to help troubleshoot your connection, please submit a case to Box User Services here.

0
Z
3 days ago
R
Rita BrewerNew Participant
asked in API
API calls per month overrage rate

Our plan allows for 50k API calls per month. If we go over that 50k (within the same month), how do we know what we'll be charged per call?

0
R
3 days ago
J
Julien SNew Member
asked in End User Forum
file name with email ?

Hello dear box community, can you tell me why some of my files (excel) stored in box appear with my email on the file name:excelfile_08122 (juliens@myemail.com).xls thanks for your answers, Julien 

1
Jey Bueno Box
3 days ago
U
userConcentricNew Member
asked in API
GCM scope Authentication on Custom Box App

We have successfully enabled the GCM scope on our Custom App through Box Customer Success. However, we would like some clarification regarding the authorization process for our customers. Specifically, when a customer authorizes access through our app, will the GCM permission scope automatically be enabled for their Box services?Or will we need to involve Box Support for any additional intervention to ensure that the GCM scope is active for the customer's account?

0
U
3 days ago
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bvasuNew Member
asked in API
API Token use on different apps

When I use the Quick Shorcut to create an Content Search API call on Box it works just fine. However, my end goal is to use that same API call to bring the JSON into a Neo4j graph database. When I alternate making the call first in Postman and then in Neo4j, using the same authorization token, the Postman call continues to work and the Neo4j call always fails on authorization with the same token. How can I fix this?

0
B
4 days ago
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bvasuNew Member
asked in API
When using the content search API call the fields parameter does not always display all fields specified.

When I use Postman to execute a content search such as:https://api.box.com/2.0/search?type=folder&fields=id, name, owned_by, parent&query=A&limit=10Only some fields are displayed. When I remove one field another field which wasn’t previously returned shows up. Are there limits or constraints on the fields parameter? Also, can you specifiy fields at the next level down such as parent.id?

0
B
4 days ago
M
myboNew Member
asked in API
How to List All Items Updated After a Specific Date in whole enterprise?

I'm trying to find the best way to list all items in Box that exist under the root folder and have been updated after a specific date. I've looked into a couple of API endpoints, however:1. `/search`   - It seems to require a query string or metadata template.2. `/metadata_queries/execute_read`   - It seems to require setting up a metadata template.My goal is to query items based solely on their update date, without relying on any metadata. Is there a straightforward way to achieve this using the Box API?

0
M
5 days ago
S
sobermeyer BoxNew Participant
asked in Admin Forum
Reporting on version history?

Hello!  Is it possible for me in the admin console to pull a report on all of my documents and how many versions exist? I would love to just see a document name and how many versions exist. I’m trying to get a better understanding of what documents are most leveraged and edited in my organization. Thank you! 

1
Jey Bueno Box
5 days ago
S
svhoNew Participant
asked in General
Admin logging as another user

 Instant logging.  Trying to following this link below but I don’t see option 3 while I am logging in as “Admin” https://support.box.com/hc/en-us/articles/360043691374-Using-Instant-Log-in-for-a-Managed-User-s-Account TT

3
Jey Bueno Box
6 days ago
Austin.Schroeger
Austin.SchroegerNew Member
asked in General
Copy large amounts of data from Box to local fileshare

Hello.I’ve been using Box Shuttle to sync a local file share to Box for backup purposes (legacy ERP needs local file share)It appears some of my archive data is missing from the local file share, but lives in Box and I want to copy the data from Box back to my local file share.   I’ve tried using Box Drive to move the files back but every time I attempt this, Box Drive crashes.   There’s about 30gb of files I am attempting to copy. Thoughts?

1
Jey Bueno Box
6 days ago
H
Hannah SusongNew Member
asked in Box for Salesforce API
Intermitent CalloutException

System.HttpRequest[Endpoint=https://api.box.com/2.0/files/####/, Method=GET when calling above api we are getting this error.System.CalloutException: arraycopy: last source index 32 out of bounds for byte[31] We seem to be getting this error periodically at random intervals. I removed the number in the endpoint and replaced it with #### for the sake of this post. 

1
mike.curry
6 days ago
V
VgresendeNew Member
asked in General
Box Integration - Creating Shared links using VBA Excel

I have a question about box drive. I have a excel vba script that executes many tasks. In the end, this script creates folders in two different box directories. I want to link them by using a shortcut, that anybody with access to this two folder could access. Is that possible? Without me having to generate manually each link everytime?Example:Folder 1 (With the shortcut) : C:\Users\XMyuserX\Box\SharedFolder1\shortcut.lnkFolder 2 : C:\Users\XMyuserX\Box\SharedFolder2I found i way to do it using some windows toolkit for excel, but i want to make it accessible for anybody and my main issue it’s the part regarding “XMyuserX” because the user will change everytime.

0
V
6 days ago
F
FreedomMunitionsNew Member
asked in Admin Forum
Box/NetSuite Integration

We’re having an intermittent issue with the integration between user’s Box accounts an NetSuite. “There was an issue with the Box SuiteApp. Please refresh and try again. If the problem persists...” None of us are sure why it’s happening because it happens so randomly. 

3
Jey Bueno Box
6 days ago
J
Jon FinkeNew Member
asked in API
Getting 403 from Oracle App, but Postman works fine403 - access_denied_insufficient_permissions - Access denied - insufficient permission

I have an application running out of my Oracle based IdM system that updates group membership.  This process broke down due to the process using an OAUTH2 based authentication.  I have create a new app that uses different auth, and now we can read all the groups and group members.  However, when we try to add a group member, we get:403 - access_denied_insufficient_permissions - Access denied - insufficient permissionThis is from an Oracle PL/SQL app, using the APEX_WEB_SERVICE.MAKE_REST_REQUEST function.  The same one that we used to get the list of groups and have been using for 10 years to create users and groups.  The app gets a token (if needed - tracks the expiration date in the database), and makes the request. It also logs the token, url and request body.  If I copy and paste these values into Postman and POST it, it works fine - same token, same URL, same body. I expect I am missing (or including) some header or cookie, or some other magic, and the API which causes the failure.

1
J
6 days ago
P
Pavel VashkevichNew Participant
asked in SDKs and Tools
box.com salesforce sdk

I’m a little bit confused. i can perform box.Toolkit toolkit = new box.Toolkit();system.debug(toolkit.getRecordIdByFolderId('286307925200'));and get the correct salesforceId without any authtorization. what did i miss?

0
P
6 days ago
M
Mathew SamuelNew Member
asked in General
How to validate e-signature

How to validate e-signature on Box ? any Idea

1
thomasdeely Box
9 days ago
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uhligfdNew Member
asked in General
How do I joinn, introduce myself, find issues that I want solved with Box

How do I join, introduce myself, find issues that I want solved with my  Box installation .    I am really stuck with how to add Box to my Locations or Favorites in Finder on Mac. I have found no way. Currently Box resides inside my Onedrive and I want to add my pictures stored for decades on Box Box to my LrC (by subscription) installation on my M3 Silikon Macbook Pro I but cannot do this without first removing Box Box from sitting inside of Onedrive. Can anyone help  me make my Box pics available on the new M3 Macbook??  

1
Jey Bueno Box
10 days ago
U
user126Participating Frequently
asked in API
API rate limits based on the license after publishing a custom app

 I have a question regarding rate limiting for license-based APIs. If, for example, a custom app developer is on the Individual (free) plan, user A of the custom app is on the Enterprise plan, and user B is on the Business plan, would the API call limits be as follows?User A: 100,000 API calls per month because they are on the Enterprise planUser B: 50,000 API calls per month because they are on the Business plan Reference information regarding API limits: https://www.box.com/pricing

0
U
10 days ago
M
MLDNew Participant
asked in API
Give API Access to Folder

I have one folder which has a blue icon. I made a fresh one and it's yellow.The blue one works for API -- I am able to upload files to it.How do I change the yellow one to be the same? Seems the blue one was shared with my API user, but I don't know how to do that again -- it was a long time we did that one.We have only one actual user on this platform.Thank you.

1
mike.curry
11 days ago
M
Mike ENew Member
asked in Box for Salesforce API
Using the Box Content Explorer with the Box for Salesforce Toolkit

Hi,We are trying to add a custom UI using the Box Content Explorer javascript library from the UI Elements SDK. The Box Content Explorer requires an auth token to authenticate. This must be the Salesforce user rather than a service account in our case so security and access is respected.There does not appear to be a method to retrieve a user's auth token from the Salesforce toolkit. Looking outside the toolkit to the Salesforce SDK, there isn't an implementation of the OAuth user flow (this must be implemented by the application) and my understanding is that this would be an additional log in to the Box for Salesforce login.I'm currently looking into using the toolkit to query a Box managed user's Id using the username from Salesforce and then getting a user token through a Client Credentials custom app. What is the best way to seamlessly integrate the Box for Salesforce toolkit with the Box UI Elements SDK so that there is a single authentication process? Thanks

1
mike.curry
11 days ago
Hiro Box
Hiro BoxParticipating Frequently
asked in Admin Forum
Box Drive vs. Web UI

Since it might be challenging to educate all users on using the Web UI, it could be easier to deploy only Box Drive. Would that work?

5
Jey Bueno Box
11 days ago
G
GilMAGALINew Member
asked in API
"access_denied_insufficient_permissions" Error When Downloading from Box Using New OAuth 2.0 App

 Description: I created a new OAuth 2.0 app in Box with the exact same scope and permissions as a previously functioning app. However, when I try to download files using the new app, I receive the error: "access_denied_insufficient_permissions". The previous app worked perfectly with no issues.Steps to Reproduce:Created a new OAuth 2.0 app in Box with the same scope and permissions as the original app. User grants permissions to the app. Attempt to download a file via API call.Expected Behavior: Files should download successfully, just like they did with the original app.Actual Behavior:Download attempts fail. The following error is returned: "access_denied_insufficient_permissions".Additional Information:The permissions and scope for the new app are identical to the old app, which is still working correctly. The issue began after switching to the new app. I have verified that the OAuth tokens are correct and have the appropriate permissions.Please advise on how to resolve this issue a

1
G
11 days ago

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