SDKs and Tools

I’m new to the Box API, and I’m trying (and failing) to get JWT Authetication working I’ve created a Custom App in my free individual account which shows enterprise id 0 I downloaded the JSON file that was generated containing the app settings. auth = JWTAuth.from_settings_file(‘0_i21yxr8x_config.json’) auth.authenticate_instance() client = Client(auth) When I run my code I get an error boxsdk.exception.BoxOAuthException: Message: Please check the ‘sub’ claim. The ‘sub’ specified is invalid. Status: 400 URL: https://api.box.com/oauth2/token Method: POST I read somewhere the “enterpriseID”: “0” in the json file might be causing this issue. How do I get a working enterprise ID? Or is there a way to use the User ID?

Good afternoon, there is a project for react typescript. All the integration has already been fully done, but we got a problem with the display of UI Elements. When importing a component, I got the error Could not find a declaration file for module ‘box-ui-elements/es/elements/content-explorer’. ‘***/node_modules/box-ui-elements/es/elements/content-explorer/index.js’ implicitly has an ‘any’ type. (any component, this one as an example). How can I import and make it work instead of with a typescript?

trying to request token from c#.net using grant type: authorization_code, I’m getting the error “The grant type is unauthorized for this client_id” I don’t know where to set the redirect url, I have set CORS Domains as http://0.0.0.0 Add information about the configuration settings of your app. : Custom Authentication Method : OAuth 2.0 with JSON Web Tokens (Server Authentication) (pre populated.) Please help. Thanks. Prasanna.

[First post – please bear with me.] Box recently sent me a notice about deprecating some SSL protocols. Legacy SSL Ciphers Deprecation The suggestion is to use “api-test(.)box(.)com” instead of the normal “api(.)box(.)com” to test whether you need to make security changes to your app. The problem I’m facing is I use the BOX SDK v.2 (with C#) which has “api(.)box(.)com” hardcoded in the library so I can’t change it to use the testing URL. [The (.) is to get around the new user 1 link only restrictions.] Any suggestions? Please let me know if you need more info. thanks, randy

Hello, I have a box application that runs somewhere in Kubernetes cluster. It needs to read a box file that belongs to a physical box user, The application onboarded with JWT authentication and box created a server account: AutomationUser@boxdevedition.com. I shared the file with this server account and it can see it when listing files. However when trying to get the file content or downloading the file I get 403 authorization error. The organization does not allow " App + Enterprise Access" configuration nor “Generate user token” access. seems strange that even when the file owner added the service user as a collaborator it still cannot read the content. Is there a way around this ?

Does Content Explorer include any mechanisms to stop the uploading of files that are infected with viruses? Is there any indication of an error in Content Explorer when attempting to preview a file that contains a virus? Is it possible for Content Explorer to hide/remove the download choice for a file containing a virus, despite the download permission granted by the downscoped token used in Content Explorer?

Hi @matt.riley When I use the “metadata-query” and specify a folder Id(parent folder), does it show results for all files under that folder and other subfolders or only under the parent folder ? On the same note, I used the command on 1 folder that has 1 file and got the following error box metadata-query enterprise_287697.Testing --219563937307 Unexpected API Response [400 Bad Request | 037667ddf3edfef86c49bc5058f7841c1.037667ddf3edfef86c49bc5058f7841c1] too_many_instances - Too many instances, and no supporting index available

The generate downscoped token is valid for almost one hour. Let’s say i want to invalidate token after 20 minutes(Logout usecase). I am getting the following error, The API returned an error code {“error”:“invalid_request”,“error_description”:“The client is invalid”} The following specified code is not working. box-java-sdk/doc/authentication.md at main · box/box-java-sdk · GitHub Is there any other way, we can achieve this functionality ?

I have a custom Box App that is set up App Token (Server Authentication). This type of config creates a service account and gives us an access token. I’ve had no problem using the Box API in the past with this token as long as the associated service account is given access to the appropriate folers. However, calls to the Box SIGN parts of the API return the following: { “type”: “error”, “code”: “insufficient_scope”, “status”: 403, “message”: “The request requires higher privileges than provided by the access token.”, “help_url”: “http://developers.box.com/docs/#errors”, “request_id”: “0aa1e51ed7348b0df97959af0e579f7e6” } Our admin has granted Box Sign access to this service account and I even re-authorized the app just in case. But I’m still getting this permission error. Are service accounts allowed to use Box Sign API? Keep in mind this uses a static APP TOKEN. It does not use OAuth

We are developing a system using Java on Microsoft Azure AppService. I’m developing a feature that uses the Box API in a system I’m developing. Box API authentication is done via JWT using the SDK. An error occurs at “BoxDeveloperEditionAPIConnection api = BoxDeveloperEditionAPIConnection.getAppEnterpriseConnection(boxConfig);” at runtime. The error message is “class “org.bouncycastle.asn1.pkcs.rsapublickey”'s signer information does not match signer information of other classes in the same packag”. I am using Box SDK version 3.4.0. I would like to know the solution for this error.

Hi there, I have few folder on which i have given access to different users. Now to meet compliance I need to remove access after a certain frequency. I want to know ways through which i can remove this access (which i have given to 1000+ users) from a certain folder. Manually its very tedious. I can work in Java/python and cli…thanks for reading it. Thanks a ton.

Hi , i am not able to read Excel or CSV file from box drive using Java SDK , Whenever I am trying to read using Java SDK its going to login page ,even I did authentication in the previous step but no luck Is it really possible without downloading a file and directly reading from box drive.? Or am I missing anything? If so please guide me. Thanks in advance, SIVARAMAN A

Is there an easy way to get the number of pages of box file using a native Box api?

Hi everyone, I’m new here and would appreciate your help with some questions I have about the Content Explorer. I’m trying to set it up so that the preview opens when I double-click an image in thumbnail view. Is there any way to achieve this? Currently, the preview only opens when I click on the filename or a button. I set ‘select’ for the event in addListener, but it’s triggering when I hit other buttons like the ‘share’ button. Is there a way to limit the ‘select’ event to only when a file is selected? Also, what would be the way to make the preview open again when clicking on the same file? Thanks for taking the time to read this Apologies in advance if I’ve posted this in the wrong topic, as this is my first time here.

Hello, I am using Box API Python SDK to list files. The metadata of files is important for my work. The files in the source folder are uploaded by myself and I am in UTC+09:00 timezone. But when I list the files using the API, all the timestamps returned by the API are in UTC-07:00. Please let me know if that is the default case? or is there anything I can do. SDK Version: 2.7.1 API: client.search.query(...) Thank you 🙂

Hello, I am having issues using the box-ui-elements React package. I have gotten the other “simpler” react components to work correctly with a developer token, but for w/e reason the ContentPreview component never renders the preview of the file. There are 0 errors in the console and if I enable the header it is able to display the file name correctly. So, the file ID is correct and the dev token is accurate since it works with other components on the same screen. Is this a known issue? It doesn’t seem like a sizing issue since it’s given plenty of space and the other components work just fine. Is there a working example repo I could run and supply my dev token & file ID to and see if it works? I ended up just using the raw JS CDN approach that some of the Docs outline to display the ContentPreview and that works just fine. So, I ended up just removing the entire box-ui-elements package since it wasn’t buying me much. I would like to actually use the package though since it is simp