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Admin Forum

Q&A, Conversations for Admins

  • 136 Topics
  • 421 Replies
136 Topics
Kirby Platt Box
Kirby Platt BoxNew Member
asked in Admin Forum
Value Reporting for my Executive Stakeholders

What are the best reports I can run to help illustrate the value and usage of Box to my Executive Stakeholders? Should I be looking at Active Usage? Logins? Certain types of action metrics?

372
Pouncysilverkitten
K
KatieZBoxNew Participant
asked in Admin Forum
Microsoft coauthoring via Box Drive?

Can I use Microsoft coauthoring via Box Drive? My users tend to prefer to use Box Drive over the web app but I want to ensure my teams are collaborating in real time, seamlessly.

631
Pouncysilverkitten
J
jackboxNew Participant
asked in Admin Forum
What are 'waterfall permissions' ?

I have heard that Box uses ‘waterfall’ permissions? What are those and how do they impact who has access to content in Box? 

711
Pouncysilverkitten
T
tgenaro BoxNew Participant
asked in Admin Forum
Replace legacy ECM with Box

Is it possible to replace an aging legacy ECM system with Box?

51
Pouncysilverkitten
J
jess-jackowski BoxNew Participant
posted in Admin Forum
Effective End User Communication

As the old adage goes, “communication is key”.Whenever change takes place, ensuring clear and concise communication is shared with all impacted end users is a necessary step in making the process a success. In most situations, end users are not involved in the decision-making journey, but rather told what’s happening at the end and expected to change their behavior. But, none of us easily change our patterns without first buying into the WHY!All effective communications include a short bit about WHY the change is taking place and what benefit the end users will realize from the change being made. It also includes when the change is expected to occur and any actions required (before, during, or after) by the end user themself. And finally, make sure to include information about where users can go with questions - if they’re unable to get support when they need it, chances are good they’ll revert back to their old ways. That’s not what we want!

491
cbusbey Box
cbusbey Box
cbusbey BoxNew Participant
posted in Admin Forum
Reporting: Best Practice / Getting Started

While reports can sometimes be an after thought when administering Box, I find that clients who schedule reports upon deploying Box stay the most in tune with their end user footprint. While there are many reports within your admin console, I would highly recommend scheduling one of our largest/most customizable reports, User Activity, to run on a weekly or monthly basis. Your end user / content footprint can be extremely vast and keeping record of your enterprise’s Box activity can make your life much easier to take action when needed. 

551
J
K
KatieZBoxNew Participant
posted in Admin Forum
Use cases for Box Hubs

I’m brainstorming use cases for Box Hubs for the retail space - beyond team Hubs like HR or marketing, what other business related use cases are you all testing with Box Hubs? 

1213
thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in Admin Forum
Hear the latest on Box and Microsoft

Checkout the highlights, recordings and demos from last weeks Box and Microsoft roundtable here Topics Box for Microsoft 365 enhancements Box for Microsoft Teams enhancements Box for Microsoft Copilot and Graph enablement  

350
thomasdeely Box
John Carpentier Box
John Carpentier BoxNew Participant
posted in Admin Forum
Where Do I Enable Box Hubs For My Enterprise?

Interested in enabling the Box Hubs Beta for your Enterprise? You can follow the steps below to enable access to view and create Hubs for your user base.  Enabling Box HubsTo make Box Hubs available for your enterprise:Go to the Admin Console, Open the Enterprise Settings section, Navigate to the Content and Sharing tab, Scroll down to the Hubs section, Acknowledge that the product is a beta release, Click the Enable for all managed users toggle.To disable Box Hubs, click the Disable for all managed users toggle.Configuring HubsAfter enabling Hubs, you can select who can create Hubs. Click the Edit Configuration button and select one of the four options:Disable for all Hubs users, Enable for all Hubs users (recommended), Enable for select users or groups, Enable for everyone except select users or groups.  Once enabled, all users with access will now see the Hubs (Beta) option in the sidebar of their All Files view. Now that you’re enabled, you and your users can begin testing and work

1030
John Carpentier Box
J
jackboxNew Participant
asked in Admin Forum
How to get more out of the user reporting

Hi everyone, Keeping track of user activity in Box can be a challenge - does anyone have any best practices for what to look for in Box reporting for tracking users? Thanks!

431
terriburden Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in Admin Forum
7 steps to get started as an Admin - Box Admin Fundamentals

Checkout our support site for great content for new admins, covering the steps below, with helpful videos. Link Step 1: Log in to Box and access the Admin ConsoleStep 2: Design your folder structureStep 3: Configure 2-factor authentication and/or single sign-onStep 4: Define your enterprise settingsStep 5: Integrate Box with the rest of your toolkitStep 6: Provision Box to your end usersStep 7: Enable your end users

640
thomasdeely Box

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