I am helping a person get set up on BOX, but the confirmation email was never received or in SPAM/JUNK. I hit "resend confirmation" several times, but still no confirmation email. I did confirm that the email address is receiving other emails.
Not sure what to do next.
Hi Matt,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
Hi. Never received confirmation email as well.. I couldn’t contact support because I had no login so I had to create a different account to write this message. How can you check that other email account is not blocked?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
