We would like to remove 5 seats and go from 21 to 16 user accounts please.
Question
Remove Seats (Users)
Hi Michael,
Welcome to the Box Community!
This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request.
Kindly check your email for details and updates.
We need to remove some seats from our plan. We only need the one seat so we will go from 3 to just 1. Please have someone tell me how to accomplish this. We are paying for Box and we really do not use it.
I would like to reduce seats down to 17; please help connect me to who can assist with this as I have been on hold on the phone for almost an hour. Thanks!
Hi
Welcome to Box Community, and we’ll be assisting you in you request to reduce your seats.
Kindly reach out to our Cancellations specialist to accomplish this request. You can email us at cancel@box.com.
We look forward in assisting you, and thanks for posting!
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