Skip to main content
Question

Unable to install Box Drive

  • September 7, 2026
  • 1 reply
  • 15 views

I have uninstalled Box Sync, but I am still unable to install Box Drive. When trying to install the application I get this message: 

 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • September 7, 2026

    Hi ​@RobO, 

    Welcome to Box Community, and we’ll help install Box Drive in your machine! 

    Try removing the traces of Box Sync in your machine by running the Microsoft’s fix-it tool and move on to install Box Drive here. 

     

    Hope it helps! Feel free to reply if you have additional questions. 

    Terms of ServiceAccessibility statement