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roycePhamNew Participant
asked in SDKs and Tools
File not displayed on My Account page when uploading file using NodeJS

I am using the Box Node SDK to upload a file, and the upload is successful because I have the file ID and can download the file. However, the issue I'm facing is that I cannot find the file or the folder I created when uploading it on the 'My Account' page.I would really appreciate any help. Thank you, everyone.

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22 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box EduTalks Wednesday: Manage Metadata

Unlock the full potential of your content with Box’s robust metadata management strategies!Whether you're onboarding new users or diving deeper as an expert admin, Box offers comprehensive tools to help you effectively manage, organize, and utilize your metadata. To further enrich your experience, the latest update to Box University now allows you to effortlessly navigate through a range of new learning paths, tailored specifically for users, admins, and co-admins. These guided paths are designed to provide you with the skills and insights needed to make the most out of Box’s powerful features.➡ Let’s dive in and learn by accessing this course: Manage Metadata 😎 📚 This course covers the definition of metadata, types of metadata, managing metadata templates, and your journey to metadata success!Have inquiries or need support with Box University? Contact our Box Education Team at boxeducation@box.com. Resources:👉 Using Metadata 👉 Customizing Metadata TemplatesRelated community topics

100
Jey Bueno Box
23 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in Partner Forum
Delegate: Box for Salesforce Accelerator

Box's seamless integration with Salesforce makes it the ideal solution for organizations seeking to enhance document management, improve efficiency, and foster collaboration. With Delegate’s Box for Salesforce AppExchange Accelerator Program, you donʼt need to worry about Salesforce ever again as Delegate simplifies Salesforce for small and midsize businesses by acting as a true extension of your team. Delegate is also offering free support for the basic installation of Box for Salesforce with this accelerator! Let’s discover how this powerful tool can transform your business. 👏 📢 Check out what's in store for you:    💭 Have someone in mind? Connect with us at box@delegate.team. 📩  

322
Jey Bueno Box
23 days ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
What's new with Box for 2025 summary and customer speaker using Box for supply chain

Thanks  ​@Mark Lomeli - Box for moderating a panel with customer guest, Tord Isdal of Aker Biomarine and Box experts Catherine Powell,  Balaji Asok Kumar and ​@LauraTagatac Box. Topics include Intelligent Content Management, Content Automation, Meta data, Box AI, Security. Tord describes how Aker Biomarine use Box for quality management, supply chain and invoice processing. Highlights and recording here     Introduction to ICM - Catherine Powell   Recording clip here       Intelligent Content Management  Content Automation - Balaji Asok Kumar   Recording clip here Box FormsContent centric workflows  Box AI - Catherine Powell   Recording clip here Box AiBox Hubs  Box Security - Laura Tagatac   Recording clip here Box ShieldBox Content Archival  Panel with Box experts on BoxWorks announcements   Recording clip here   Discussion with customer guest Tord Isdal from Aker Biomarine  

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thomasdeely Box
24 days ago
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PiotrIwanczukNew Participant
asked in SDKs and Tools
Box Managed Universal Links

Hi, I am looking for enabling Box managed universal links for iOS devices. I want to set universal links for Box, that when a user receives an email with Box URL it will open the Box app instead of managed browser. Does anyone the correct format? 

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24 days ago
michaelcb
michaelcbNew Participant
asked in API
Can Box API Track User-Specific Download Limits via API?

Hello!  We’re a company exploring cloud storage solutions for a project we’re building for our clients, and Box is at the top of our list. Before moving forward, we want to confirm whether the platform can meet some specific requirements, particularly around user access and download control.Below, I’ve outlined our key needs, and we’d greatly appreciate any insights on whether these features are supported natively or can be achieved using the API. Storage Capacity: We require at least 10TB of cloud storage to share with multiple users (between 100 and 1,000 users). Access for Users: Users should be able to access shared folders via the desktop app without requiring local storage space (e.g., files remain in the cloud and download on demand). They will have view-only permissions, allowing them to open and preview files but not edit them. Download Control: It is critical for us to monitor and restrict downloads per user over defined time periods. For example: Users on a trial perio

250
michaelcb
24 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in Partner Forum
Box Connector for HubSpot

Box Connector seamlessly integrates Box into HubSpot, empowering your teams to access and collaborate on files in a centralized hub, and to perform Box Sign requests directly from HubSpot. Visit our Box community page for SparkGrid Software, designed exclusively for the Box Connector for HubSpot integration and Box e-signature! This is your go-to resource for learning more about the Box Connector for HubSpot, as well as relevant announcements, updates, and FAQs. 💭 Have questions about products, need assistance with a general inquiry, or just want to say hello? Get in touch with SparkGrid Software!

220
Jey Bueno Box
24 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in Admin Forum
Tuesday Tips and Tricks: Boost Your Enterprise Metadata Management Strategy with Box

To implement a comprehensive metadata management strategy, you need a centralized platform to create, store, collaborate, and organize your content effectively. That’s what Box offers: an enterprise solution that facilitates the entire lifecycle of your metadata with automated workflows, AI-powered features, and secure and compliant cloud storage. The Intelligent Content Cloud enables you to make the most of your metadata with:  Box AI: Leverage artificial intelligence and advanced machine learning models to ask questions about a document or gain insights from a spreadsheet based on your content metadata Box Hubs: Create portals to centralize content resources and use AI to ask questions across multiple documents Box Relay: Use your metadata to get your contracts easily signed, streamline your content review process, and create workflows in minutes with tools and templates  Box APIs: Empower developers and IT teams with tools to create and customize metadata templates that meet y

110
Jey Bueno Box
24 days ago
michellecolwell Box
michellecolwell BoxNew Participant
posted in Partner Forum
📢 Welcome to the Box AI Partner Ecosystem Community! 🎉

We are excited to announce the launch of this community , where Box customers and partners can collaborate, share insights, and unlock the full potential of AI-powered tools.At #BoxWorks, we unveiled a suite of AI-powered tools and showcased incredible AI integrations from our partners. Over the coming weeks, our partners will be sharing their solutions here in this community. Stay tuned!Join us in shaping the future of work through powerful AI-driven solutions! 💪 

481
Jey Bueno Box
25 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in Admin Forum
Integrating Metadata, Forms, DocGen, and Box Apps for Seamless Content Management: A Demo by Julia Benivegna

During BoxWorks 2024, we explored key concepts such as metadata extraction, forms, Doc Gen, and Box Apps—essential tools for streamlining your content processes.Julia Benivegna, Senior Solutions Engineer at Box, provided an excellent demo on how these elements work together to enhance your content-centric workflows, making it easier to manage, organize, and automate your documents and data efficiently. ➡ Watch Julia’s Keynote Demo ⬅ Missed BoxWorks full keynote and product announcements? Watch it here!

440
Jey Bueno Box
25 days ago
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MooKnown Participant
asked in Box Sign API
Client Credentials Grant behavior changed, breaking my sandbox app

I put Box Sign projects on hold for a year in hopes box.com would fix various web UI bugs insigning documents.Sadly, I still see an unacceptable overstrike and now even multiple font sizes on that overstrike, etc. But now that I’ve come back, I find that I can no longer get CCG to work with the User ID set inthe app.  ( CCGAuth() in Python SDK. )  The initial authorization works when using Enterprise IDBUT that is not what I want because when using the Enterprise ID, it never could access mytemplates--They were only accessible when using the user id.  (the User ID in the app config.)( It was previously able to access them when using the “user” argument to CCGAuth(). )I changed nothing.  It stopped working.  Yes it was still authorized then reauthorized for good measure.Is this a bug or a feature?  And is there a way to get the old behavior?  Other than this:Sadly I had to switch back to regular OAuth2 using the annoying 1 hour temporary dev tokenswhere it still will access the template

442
Jey Bueno Box
26 days ago
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carterandclarkNew Participant
asked in API
Access Token was working, but now it's not.

    uri = URI('https://api.box.com/oauth2/token')    token_request = Net::HTTP::Post.new(uri)    token_request['Content-Type'] = 'application/x-www-form-urlencoded'    token_request.set_form_data(      'client_id' => BOX_CLIENT_ID,      'client_secret' => BOX_CLIENT_SECRET,      'grant_type' => 'client_credentials',      'box_subject_type' => 'user',      'box_subject_id' => BOX_CLIENT_USER_ID    )    response = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|      http.request(token_request)    endI have the above Ruby code which has been giving an access token consistently for the past 6 months. However, yesterday it seems to be no longer providing the access token.Instead, now I get the response:{"error"=>"invalid_grant", "error_description"=>"Grant credentials are invalid"}I verified that the Box Dev App is still Enabled and Authorized. I also checked that the credentials hadn't changed. Is something else going on that I'm unawa

785
Jey Bueno Box
26 days ago
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wagnerseNew Participant
asked in API
Client credentials grant authentication: Grant credentials are invalid

Hello, I have a box standard account and want to upload artefacts/files from our Gitlab pipeline to the account. Since the upload is done from a pipeline, I decided I created a box app with client credentials grant authentication. When I execute the authentication command below, I get :  {"error":"invalid_grant","error_description":"Grant credentials are invalid"} curl -i -X POST "https://api.box.com/oauth2/token" \     -H "content-type: application/x-www-form-urlencoded" \     -d "client_id=craxv9gzavoiyj5knhu88kot0yv3sej6" \     -d "client_secret=XXXXXXXXXX" \     -d "grant_type=client_credentials" \     -d "box_subject_type=enterprise"  \     -d "box_subject_id= 0"The client_id and client_secret are correct.  I tried providing “user” as box_subject_type and my user id but it didn’t succeed either.Additionally, I also tried to set the access level to “App + Enterprise Access”. I read that I need to create a service account. However, I can’t find any settings to do this. I read in oth

240
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26 days ago
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ricardo005700New Participant
asked in API
Erro ao salvar arquivo

Quando salvo o arquivo ele ate vai pra pasta, mas retorna esse erro   

60
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27 days ago
rsangal Box
rsangal BoxCommunity Manager
posted in Blogs
Types of Users Defined within Box Platform

Box as a platform support multiple types of Users. Here are different user types and their descriptions including use case. Let us know if you want to know more about a user type or have a question on use cases. User Type Description Admin User Overall owner of Box Enterprise instance Configures global security and content settings Responsible for enabling/authorizing Custom Applications – including review of authorized scopes Use Cases: Required for all use cases.  Managed User   Standard knowledge worker would use this type of account to access the Box first-party applications (web, mobile, drive, etc.) - either through Box credentials or SSO Use OAuth 2.0 to authorize Box partner integrations (Salesforce, Teams, Slack, etc.) Can use JWT Authentication if Custom Application's "Application Access" setting is set to Enterprise and application has been authorized by the Enterprise's Admin Consumes a standard Box license – account is owned by your Box

190
rsangal Box
28 days ago
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MemnonNew Participant
asked in API
Box plugin stop show images - Erro 401 - Bubble plugin

Hello,Please, anyone has some tips to solve this problem with images storage with BOX platform   

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M
28 days ago
dzarazua Box
dzarazua BoxNew Participant
asked in Admin Forum
User File Permission for Box Hubs

How does Box Hubs interact with a user’s file permissions? For example, would a user see/interact with a file if they aren’t invited to the Hub already?

914
Jey Bueno Box
28 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 💙

This edition brings you the latest community discussions, vital updates, exciting announcements, and upcoming events. Dive in to stay informed about everything happening in our vibrant community! 💙  Monday's Community Spotlight 🌟 Revolutionizing Box and HubSpot Integration with AI Tuesday Tips and Tricks: Accelerating Daily Work with Box Apps Introduction to Box and Salesforce from Julian Green in Customer Success 🎉 Calling All BoxWorks Attendees with mxHERO Moments! 📸 Box for HubSpot - FAQ Thursday's FAQ: How Can Box Apps Transform Work Across Departments?   🚀 In the recent Customer Success Corner, we had the pleasure of hearing from our esteemed Customer Success Manager! 🌟 ​@jgreen Box He provided an overview of Box for Salesforce integration and its functionality, demos on how to get started, and shared invaluable insights on streamlining processes using Box Sign for Salesforce. We deeply appreciate his expertise and dedication in helping us all get the most out of t

410
Jey Bueno Box
28 days ago
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Kyle_DomsohnNew Participant
asked in General
AI For Box Hubs Index Limit

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

321
Jey Bueno Box
29 days ago
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DBSmith378New Participant
asked in End User Forum
Infinite requests to change my password

I can't login because Box.com keeps telling me I need to change my password. I've now changed it twice and I'm stuck in a loop of frustration.BTW, the number of questions I have to answer to post this topic is unprecedented in my experience.

294
Jey Bueno Box
29 days ago
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MikeSNew Participant
asked in SDKs and Tools
Python SDKGEN Upload

Does anyone have some sample code to upload a file with Python SDKGEN? (nothing fancy, just an small file, so I don’t need multipart uploads, etc).  I see the following in the docs :parent_client.uploads.upload_file( UploadFileAttributes( name=get_uuid(), parent=UploadFileAttributesParentField(id="0") ), generate_byte_stream(1024 * 1024),)This seems overly complex and I’m not sure how to implement it. Do I really need the generate_bye_steam line? why? And am I supposed to import the UploadFileAttributes and UploadFileAttributesParentField functions and call them? Yuck. In the old SDK I just did this:new_file = box_client.folder(OUTPUT_FOLDERID).upload(file_name)

792
M
29 days ago
sparkgridsoftware
sparkgridsoftwareNew Participant
published in General
Box for HubSpot - FAQ

🔴 What type of HubSpot license does Box Connector for HubSpot support?Box Connector for HubSpot supports all licenses types within HubSpot CRM - Free, Starter, Professional, and Enterprise 🔴 Does the Box interface support custom HubSpot custom objects?Yes, Box Connector does support custom objects, but will require professional services.  Contact us here to inquire further. 🔴 If a user renames a record folder on Box, does the name of the HubSpot record change? Conversely, if a user renames the HubSpot record, does the name of the record folder on Box change?No. Renaming either the HubSpot record or the Box folder does not change the record/folder name on the other platform. 🔴 Does Box Connector for HubSpot support seamless logins?No, Box account holders log into Box when accessing content within HubSpot in a new browsing session.  A session will be held until the Box Token expires, so re-authentication is likely every 30-60 days. 🔴 What restrictions can an admin place around HubSp

301
Jey Bueno Box
29 days ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: How Can Box Apps Transform Work Across Departments?F.A.Q.

Box Apps is an intelligent, no-code apps to power your business! Designed to oganize and manage files on Box, leverage AI to extract, update, and manage metadata, and automate workflows, Box Apps enables organizations to work smarter and achieve more together. 💡 Learn how Box Apps transform work across departments:  Resources:👉 Box Apps👉 Intelligent content workflows Related articles:👉 Accelerating Daily Work with Box Apps👉 Where to Watch Keynote and Product Announcements? - introducing Box Apps on BoxWorks:LinkedIn video: BoxWorks 2024 - Keynote recap Full BoxWorks replay  💫 Ready to get started? Contact our Box Sales Team! ☎ Feel free to reach out to us for any questions. 😎

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Jey Bueno Box
29 days ago
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CoroCyberSecurityNew Participant
asked in API
Get a list of all integrations installed in Box for a given customer?

I’m a developer together with Coro Cybersecurity and we add a layer of security on top of box.  The customer gives us access to box, and we make sure there is nothing in this data layer that could compromise their security. One of our requirements is to get a list of all integrations that are active for a given customer.I’ve been playing around with the console and you can clearly see that there is a list of integrations both available and installed in distinct tabs. However, I cannot find an endpoint that allows me to query for them.I’ve got two questions:Is my assumption correct, that you do not allow to programatically get information about these integrations? If the answer to 1 is yes, will this ever be supported?The closest thing I’ve seen to what I want is here: https://developer.box.com/reference/get-integration-mappings-slack/ but the documentation is broken at some points and I’m not sure we would want to offer this feature to our customers without it being fully complete. I t

90
C
29 days ago

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