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Question

Error when removing my account

  • December 12, 2025
  • 1 reply
  • 100 views

I got this account a long time ago for some organization I was working with. Apparently my account is associated with an organization somehow. As I don’t use this service any more, I just want to remove my account. When doing so from the admin panel, I just get an error: “An unexpected error has occurred. Please try again.”.

Can you please, please, please just remove my account and all data associated with it?

1 reply

Rona Box
  • Rona Box
  • Community Manager
  • December 15, 2025

Hi ​@I don't want to be here,

Welcome to Box Community, and we’re glad to assist! 

We regret to hear that you’re ending your Box subscription. If you need help deleting your account, please reach out to our Cancellations team and email us at cancel@box.com. 

 

Thanks for posting! 

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