I have an external user that I want to bring over to a managed user. I click “Convert to Managed User” and then a window pops up to notify the user that they are being converted.
When I click send it a notice pops up saying unable user unable to be invited to join the enterprise.
How do I get round this?
Thanks
Hi
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I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
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