We have an older Synology NAS connected to a BOX account. We are trying to use the same BOX account to connect on the newer Synology NAS. The connection keeps timing out when trying to connect to BOX service through Cloud Sync.
Does BOX account only allow one connection through CloudSync?
👋 Hi
We’ll need to investigate the issue further. To help troubleshoot your Box connection with Synology NAS, I’ve submitted a support ticket on your behalf. You should receive your ticket number via email shortly.
Please keep an eye out for a follow‑up email from our Product Support team with next steps.
We look forward to getting this resolved for you soon.
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