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We are writing to inform you that Box Sync will reach its end of life (EOL) in December 2026.

  • December 10, 2025
  • 2 replies
  • 30 views

  • New Participant

I received an email purporting to be from this site regarding “Box Sync end of life”; is this legit? 

Best answer by Rona Box

Hi ​@GAM

Welcome to Box Community, and we’re glad to assist! 

 

Yes, it’s true that Box is retiring Box Sync and we’re rolling out a 12-month notice.

 

To help you move your users to Box Drive, we have created a Box Drive Transition Toolkit that provides a how to upgrade guide, email template, and a list of FAQs.

For the details, please see:

 

Thanks for posting, and please feel free to reply if you have questions. 

2 replies

Rona Box
  • Community Manager
  • Answer
  • December 10, 2025

Hi ​@GAM

Welcome to Box Community, and we’re glad to assist! 

 

Yes, it’s true that Box is retiring Box Sync and we’re rolling out a 12-month notice.

 

To help you move your users to Box Drive, we have created a Box Drive Transition Toolkit that provides a how to upgrade guide, email template, and a list of FAQs.

For the details, please see:

 

Thanks for posting, and please feel free to reply if you have questions. 


  • Box Employee
  • December 10, 2025