I received an email purporting to be from this site regarding “Box Sync end of life”; is this legit?
Solved
We are writing to inform you that Box Sync will reach its end of life (EOL) in December 2026.
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to assist!
Yes, it’s true that Box is retiring Box Sync and we’re rolling out a 12-month notice.
To help you move your users to Box Drive, we have created a Box Drive Transition Toolkit that provides a how to upgrade guide, email template, and a list of FAQs.
For the details, please see:
Thanks for posting, and please feel free to reply if you have questions.
Hi
Welcome to Box Community, and we’re glad to assist!
Yes, it’s true that Box is retiring Box Sync and we’re rolling out a 12-month notice.
To help you move your users to Box Drive, we have created a Box Drive Transition Toolkit that provides a how to upgrade guide, email template, and a list of FAQs.
For the details, please see:
Thanks for posting, and please feel free to reply if you have questions.
So does that mean Box have finally been able to resolve the Box Drive issue of keeping data cached even after folders had been fully unsynced, causing devices to run out of disk space?
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