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In the linked PR from BOX last June, they mentioned a debug view for AI studio. Has anyone here used it? Or can anyone point me to some Box or other reputable sources for more detailed information?I tried asking ChatGPT and it suggests that I should be able to use it if I have admin privileges, which I do. But I see no sign of it in the playground for my agent.Thank you! https://support.box.com/hc/en-us/articles/42423872260115-Enhancements-to-AI-Studio-Jun-2025
Welcome to the Box Community Digest! This edition brings you the latest product updates, key announcements, community spotlights, and upcoming events you won’t want to miss. 🚀 Big news from Box AI! We're teaming up with Anthropic’s new Claude Skills API to supercharge your workflows. Now you can instantly turn unstructured content—like meeting notes, invoices, and data—into polished presentations, spreadsheets, and reports. No more manual doc creation. Just smart, secure automation inside Box.📣 Read the full article in our latest news:Introducing agentic document creation with Box AI and Claude Skills🔐 Want to build smarter, more secure AI integrations for your customers? 📣 Join us Thursday, Oct 23 at 1PM PT for a community roundtable on unlocking new customer value with the Box MCP Server — the secure content layer for AI. Learn how to accelerate your roadmap, reduce engineering overhead, and connect your AI agents to the content that matters.🔔 RSVP now to be part of the future
Thanks to @MMasood Box and Tyler Kratzer for yesterday’s demo of Box for Health and Human Services. Please find recording clips and summary below Recording clipsOverview from @MMasood Box Recording clip hereDemo from Tyler Kratzer. Recording clip here Exploring AI Trends Through Interactive PollsTo kickoff a discussion on AI’s use in the public sector, @thomasdeely Box introduced interactive polls for attendees to reflect on their AI adoption stages and biggest challenges. The polls revealed insights into the readiness of organizations at varying stages of their AI journeys. Recording clip here Many participants were in the early stages, testing proof-of-concept solutions. However, 40% of attendees at a previous Box + Microsoft roundtable had noted organization-wide AI deployments. Thomas shared observations on common barriers to adoption:"The most popular votes we've seen here generally are just concern around data access and permissions, use cases, and change management."@MMa
Thanks to Jamie Bae, CSM for yesterdays overview of Box AI for Technology organizations. You can find the highlights and recording clips below. Recording clips:1 - Overview of Box’s approach to AI. Recording clip here2 - Overview of Box AI and Demo. Recording clip here Section 1 - Transforming Content Management with AIRecording clip here. Jamie outlined the key benefits of Box AI: Unified AI-Powered Platform: Box integrates tools for collaboration, security, compliance, and workflow automation. Generative AI Capabilities: Box AI enables users to summarize documents, extract insights, and collaborate within a secure environment without data export. Content Creation: AI-driven prompts reduce the time spent on generating marketing emails, meeting notes, and actionable follow-ups directly within Box Notes. Jamie highlighted why AI is fundamental for forward-thinking organizations, noting:"Even for really the most digital companies, our workflows are really often still manual... You ha
In today's global environment, content must be available in multiple languages. For organizations using Box, a leading ICM platform, to manage their documents and Crowdin for translation, moving files back and forth can be a manual effort. We are pleased to announce the Crowdin connector for Box, designed to simplify this process. Why This Matters for Developers and Translators This connector offers a direct path for your content to go from Box into Crowdin for translation and then back to Box. For developers, this means less time spent on manual file transfers and more focus on building. Updates to source content in Box can be quickly sent for translation, and translated files are delivered back without complex manual steps.Translators benefit from a clearer workflow. They receive content directly within the Crowdin environment, often with visual context. This helps them understand the material they are working on, leading to more accurate translations. The system also handles updates
Here’s your latest roundup from the Box Community. From product updates to standout moments, discover what’s making waves across the ecosystem 🚀 Turn your content into action. In this video, we build an intelligent agent with Google's ADK that securely connects to Box. Your enterprise data shouldn’t live in silos—it should empower your agents to collaborate intelligently and securely. We’re bringing Box to Google Gemini Enterprise. Our new Box AI Agent, now available in the Google Cloud Marketplace, makes your content a secure and intelligent participant in agentic workflows.📣 Read the full article in our latest news:From content to action: Box and Google Cloud introduce AI agents for the enterprise Share your unique Box story on G2 and earn a $25 Amazon gift card!Your insights are invaluable in helping us grow and serve you better. Don’t miss out—contribute today and get rewarded!👉 Click here to get started 🚀 Your front-row seat to Aaron Levie’s latest insights, bold ideas,
can box host a slideshow for me?The idea would be that I would have a folder in box that would contain photos and when someone (unauthenticated random device on the internet) opened the link, a full screen slideshow of those photos would play without any further user interaction. It would be cool if it could play video also.What is the minimum required license for that?
Thanks to William Higgins, @Meena Ganesh Box @TimDeGregori for yesterday’s demo and workshop on Box AI Agents. Full recording hereMain sections:AI Studio Enhancements plus demo of Contract Review agent and KYC agent Hands on build your own agent “Quiz Me” Customer Q&A, AI Agent Library and Roadmap discussion Summary of the main sectionsSection 1 - AI Studio Enhancements Section 1 - AI Agent Demo #1 - Legal Contract Analysis@TimDeGregori introduced a paralegal-like assistant capable of triaging contracts, detecting risks, and routing content to appropriate reviewers. The agent provides key features that bring speed and consistency to legal processes: Risk Detection: Automatically flags nonstandard clauses and missing protections. Intelligent Routing: Identifies stakeholders who need to review specific items. Speed: Completes hours of manual work in seconds. Executive Summaries: Offers quick, detailed overviews of contract content. The live demo illustrated the agent
Box AI supports both images and text based files. More info + limitations: https://support.box.com/hc/en-us/articles/22158484213267-Box-AI-for-Documents
I recommend this podcast on security permissions which has come up as a topic on our community roundtables. If your AI isn’t permission-aware, it’s not ready for the enterprise. AI can accelerate productivity, but without the right controls, it risks exposing your most sensitive content. In this episode, Ben Kus, CTO of Box, and @Meena Ganesh Box Box Senior Product Marketing Manager, unpack why Secure Retrieval-Augmented Generation (RAG) is essential.Together, they explore how permission-aware AI works, why role-based access isn’t enough, and what it takes to protect data before it’s ever retrieved.Key moments to listen for:(00:00) Why AI poses a real risk to enterprise data(01:40) What can go wrong when RAG ignores permissions(03:11) How Secure RAG actually works(04:58) Why role-based access isn’t enough(08:51) The TLDR
As we continue to unlock the power of AI and intelligent content management, we’re thrilled to share the latest updates, spotlight member contributions, and celebrate the momentum we’re building together. 📣 Box Takes the Stage at Money20/20!We’re thrilled to share that Matt Midson will be speaking at Money20/20 on October 28 in Las Vegas! Catch his session at 11:35 AM on the MoneyPot Stage: 🎤 “Data to Decisions: Transforming Financial Services with Intelligent Content Management from Box”He’ll explore how financial institutions can unlock the full value of their data using AI-powered content management—driving smarter, faster, and more secure decision-making. 👉 Leave a review here and claim your gift! 🚀 Your front-row seat to Aaron Levie’s latest insights, bold ideas, and game-changing updates. AI’s greatest value lies in unlocking productivity where human capacity has long been limited.📣 See Aaron Levie’s full perspective here on LinkedIn. Want to stay in the loop with all
How often Box backups run? If the backup settings are changed, can we check that by generating a report?If I need a report to confirm that backups are running properly, is it possible to create a manual report for backups? Or, would it be possible to use certain API (or create a custom API) to receive such reports?
I am trying to set-up my first Box Form from a DocGen and then use a Relay to start the process. I have created a simple document with one field that is linked into the Form on generation. I fill-in the form, without any attachments, and submit. When the workflow ‘relay’ then runs, I get an error ‘No files were attached to a form submission’I did not think I had to have attachments with the form. Can anyone provide some advice?
In the latest episode of the AI First Podcast with @JonHerstein Box AI isn’t just improving property management, it’s redefining how AMH serves 62,000 residents at scale.In this episode, Philip Irby, CTO at AMH, joins Box Chief Customer Officer Jon Herstein live from BoxWorks 2025 to share how his team built a fully cloud-native platform to manage 62,000 single-family homes. He breaks down how AI drives leasing, maintenance, and communication and why success starts with a relentless focus on the resident.From replacing legacy systems to deploying conversational AI for real-time support, Irby explains how AMH uses Box to manage unstructured content and scale personalized service across thousands of properties.Key moments:(00:00) How AMH uses AI to scale resident experience(03:15) Replacing legacy tools with Box as a single content platform(07:30) ‘Let-yourself-in’ leasing and AI-powered customer journeys(10:20) Meet “Amy”: The virtual agent handling 100% of inbound calls(13:00) Autom
Thanks to @johnOHara for yesterday’s demo of Box AI for retail. You can find the poll on AI use cases for retail, Box AI demo, and customer Q&A here Poll on AI use casesTo gauge attendees' perspectives on AI's role in retail, @johnOHara launched an interactive poll. Participants were asked which applications of AI they believed would have the biggest impact, with options like personalized recommendations, supply chain optimization, and contract management. John emphasized the disruptive nature of AI, stating:"It’s crazy to think that all of this is potentially disruptive innovation created by artificial intelligence — something we didn’t even consider just a few years ago." Managing Digital Assets@johnOHara began by addressing the challenges retailers face in managing digital assets—marketing collateral, campaign materials, and assets designed for omni-channel endpoints. He demonstrated how Box’s solutions simplify these processes, replacing outdated manual workflows with au
I’d like to change latest plan to Enterprise plan. almost 10 months, my company has been using with AI (Copilot) plan, but it is not suitable for us.So that I need to change before the limit of updating date. How can I offer to change current plan ?
Join our new EMEA Box AI Office Hours sessions: casual workshops where you can get hands-on help with Box AI!Whether you're just starting out or looking to deepen your skills, these sessions offer live demos, expert tips, and answers to your questions.By attending, you'll learn how to unlock new efficiencies with AI-powered tools, discover best practices for secure collaboration, and connect with other users navigating their AI journey.Come ready to explore, ask questions, and make the most of Box AI! Upcoming Admin Sessions Tuesday 14 October at 11am CET | German 🇩🇪 | Register here Wednesday 15 October at 2pm CET | French 🇫🇷 | Register here Wednesday 15 October at 3pm GMT | English 🇬🇧 | Register here Upcoming User Session For the first time, in partnership with our Consulting team, we’re excited to host an end-user focused Box AI Office Hour!By enabling Box AI in your organization, you’ve already taken the first step toward unlocking deeper insights and intelligence from y
Thanks to Andrew Slate, Kristi Shiau, and customers guests @Evy @Matt Hoey Tom Saal for yesterday’s discussion.You can find the topics and recording clips for each section, with summaries at the bottom:-How AI can impact your business. Includes live polls. Recording clip here Governance policy and Box AI offerings, with customer dialog. Recording clip here Box AI overview, demo from Kristi Shiau and customer dialog. Recording clip here Section 1 - How AI can impact your businessSummary of topic Recording clip here Latest Trends in AI Innovation: Rapid developments in AI tools, models, and use cases. According to Harvard Business Review, AI has the potential to automate 40% of daily work tasks. AI for Efficiency: Leveraging AI to unlock business insights, enhance customer experiences, and increase revenue. Section 2 - Governance: Ensuring Responsible AI ImplementationAI adoption requires safeguards to ensure ethical and secure use. Andrew shared guidance on governance policies, f
Get started with sharing, engaging, and connecting with fellow members in a meaningful way. 🤗 ✍ Whether you're sharing a question, insight, or resource, these tips will help ensure your contributions are clear, impactful, and in line with our community guidelines! Log in to https://community.box.com/ using your Box credentials. Click “Create A Post” in the upper right corner. Select either ‘Question’ or ‘Conversation’ based on your topic. Enter a title that best describes your topic. Ask your question, write your content, or share your ideas. Use the formatting tools to organize and present your content effectively. If helpful, you can also insert links 🔗, attach images/screenshots 🖼, or embed videos 🎥. Select the appropriate category for your post. Use applicable tags to categorize your content with relevant keywords or phrases. Ensure that your posts align with our Community Terms & Conditions. 👇 Check the GIF below for a sample post in ‘Conversation’: Rel
We wish to use a Box Note as a template note and then print it to PDF so we can have a client Box-sign it. However, a recent change in Box has left us unable to print more than the first page. Every BN now only allows printing 1 of 1 pages - and that is using the “three dot...print” method. What is the workaround for this? Now we are copying it into a word doc to print which is counter productive. Thanks!!
This week, we're raising a toast to our Community VIPs! Dive into highlights from the BoxWorks Happy Hour event, celebrate standout members, catch up on trending discussions, and explore the latest updates shaping our community. 🌟 To our incredible Community VIPs: you brought the energy, the smiles, and the magic to our Happy Hour celebration! 🌟 🎉 Huge thanks to @JonHerstein Box , Box Chief Customer Officer, for generously sponsoring the event, and to @Thomas Deely Box, our Sr. Community Manager, for orchestrating every detail with heart and hustle.📣 Shoutout to our amazing Boxers and Account Team—your dedication made it all happen. Here's to the power of community and the people who make it unforgettable! 💙 Donald Hammons and Thomas Deely at BoxWorks 2025📣 To all our amazing BoxWorks attendees—Community VIPs, virtual viewers, and in-person insiders—this space is for YOU!💬 Whether you were front row at the keynote or tuning in from your cozy corner, we want to hear from you
I am sure I am missing something, but I do not see a way to ceate a new Hub. I do not have a Hubs option in the left nav… thoughts pointers?
Trying to unlock a folder and the option to lock/unlock doesn’t appear when you click on the 3 dots. Trying this from Box web application.
Just months after our breakthrough moment at BoxWorks 2024 in San Francisco, we’re thrilled to announce that SparkGrid Software has been awarded the prestigious Box Ecosystem Partner of the Year 2025 for expanding the Box ecosystem to HubSpot customers.This recognition represents the culmination of our mission to bridge the gap between content management and customer relationship management, creating seamless workflows that drive real business value. The Journey from New Partner to Partner of the Year Our journey with Box began with winning the “New Partner of the Year” award at BoxWorks 2024, where we introduced our groundbreaking Box Connector for HubSpot integration. That moment in San Francisco marked the beginning of what would become a transformative year for both SparkGrid and our customers.Since then, we’ve expanded far beyond basic file integration. Today, we’re proud to offer a comprehensive solution that includes Box, HubSpot, Box AI, and Box Sign – delivering a unified plat
Today, mxHERO announced that it has been named the recipient of the Box 2025 Solution Partner of the Year Award. This prestigious recognition highlights mxHERO’s exceptional contributions, customer impact, and commitment to excellence within the Box partner ecosystem. The award was announced at the 2025 Box Partner Summit on September 10th, 2025 in the lead up to the annual BoxWorks event in San Francisco, CA held on September 11th-12th, 2025. The Solution Partner of the Year Award is presented annually to a Box partner that demonstrates significant innovation and value creation for customers leveraging Box’s Intelligent Content Management platform. mxHERO’s #Mail2Cloud Intelligent Email Management (IEM) platform as become a cornerstone integration for Box customers across industries and regions, enabling secure email content capture, compliance automation, and agentic AI readiness. “Partnerships are at the core of Box’s AI strategy and mxHERO has proven to be a trusted partner in ext
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