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I need some help with the Box AI integration that pops up for each file I preview in my Box folders.

(Sorry in advance for any inaccurate language. I’m an end user biologist, and information technology is largely beyond me.)

I’m not going to use this integration. Full stop. Period. Putting aside the ethical and environmental concerns that I have about generative AI, I do not trust the application to be accurate with my information. I work in research, so information in the documents that I generate are still likely speculative and/or unproven and the information that is available might not be peer reviewed or validated.

That being said, I find it incredibly annoying that the first thing that happens every time I preview a document is I’m prompted to start a conversation with Box AI. Is there a way to disable this integration on the users side? It’s galling that I’m being prompted again and again to use a tool that I think will be actively detrimental to my work and ability to utilize Box.

👋 Hi ​@KLasseter, welcome to the Box Community! Box AI tools will be available only if enabled by your organization’s admin. I understand that you are not going to use this feature.

 

Note: To view and edit Box AI settings, you must be an organization Admin or a Co-admin with the following permissions enabled:

  • View settings and apps for your company
  • Edit settings and apps for your company

Admins can control who can use Box AI within your Box instance. To manage these settings, navigate to:
Admin Console > Enterprise Settings > Box AI tab

 

In the User Permissions section, click Edit Configuration, then choose one of the following options:

  • Disable for all managed users (default)
  • Enable for all managed users (recommended)
  • Enable for select users and groups, and then enter one or more user names, email addresses, or groups
  • Enable for everyone except select users and groups, and then enter one or more user names, email addresses, or groups

 

Learn more by visiting Enterprise Settings: Box AI Tab.

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