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End User Forum

Q&A, Conversations for End Users

  • 60 Topics
  • 79 Replies

Knowledge Base (2)

  • Getting Started with Box: A Guide for End Users

    Article by
    Jey Bueno Box
    Jey Bueno Box
    Topic Getting Started with Box: A Guide for End Users

  • Best practice: Planning your folder structure

    Discussion by
    thomasdeely Box
    thomasdeely Box
60 Topics
dzarazua Box
dzarazua BoxNew Participant
asked in End User Forum
What makes up the infrastructure of Box? AWS, Google Cloud, or another provider?

What exactly makes the infrastructure of Box in terms of data centers and public cloud services? Woudl it be AWS or Google?

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dzarazua Box
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aschwartz BoxNew Member
posted in End User Forum
Healthcare use cases with Box beyond research

Hi all, I know many of our healthcare customers love Box for external collaboration for their research teams as Box is both a secure platform for PHI and has advanced collaboration permissioning. With classification labels, Box provides real-time user-facing alerts if someone accidentally tries to share a classified document with an external user, as opposed to other DLP tools that delete the content after it was already shared, and never notifying the user. Working with other universities on research is easy and secure, and integrations with tools Microsoft Office allow users to co-author in real time. I’ve also seen Box used in patient safety and quality departments as a PHI-approved repository for problem investigations and policy/procedure updates. RCAs, incident response proposals, and presentations can be edited and updated directly in Box with tasks and annotation, and then receive sign-off in Box with Box Sign. How else are healthcare organizations using Box?

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Dan Gould Box
J
jhuang BoxNew Participant
posted in End User Forum
Ideas for Box Hubs + AI

I have recently started testing Box Hubs + AI. I’ve created several project hubs which has been great for connecting all stakeholders in a project and being able to ask questions on demand. What other Hubs have others built that have provided productivity gains?

411
Kirby Platt Box
GabrielatBox
GabrielatBoxNew Participant
posted in End User Forum
How to annotate files in Box

Ever wondered how to make the most of file annotations in Box preview? in this video we go through how to add comments and annotations to specific places on files from right within Box! Let me know if you have any questions down below

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GabrielatBox
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SamC BoxNew Participant
posted in End User Forum
Change your setttings to get Box to speak your language

Trash? What on earth is “trash”? 🤔 As someone who speaks 🇬🇧UK English thankfully I don’t have use Google Translate on Box to find out. The native Box applications have support for a range of different languages and variations and it’s really easy to change to the one that suits you best. All you need to do is log in to Box and then click your profile picture (or initials if you haven’t set a picture yet) in the top right hand corner. From there select ‘Account Settings’ and then you’ll see a range of options including your language. A screenshot of the account settings page showing the language dialogue box Flick that to the dialect of your choice and then choose ‘Save’. Much better! Got a top tip to help others feel more at home in Box? Share it in the comments below.

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AllisonS Box
AllisonS BoxNew Participant
asked in End User Forum
How can I connect context-rich information from business applications to files in Box? Metadata!

So, what is Metadata? Metadata is just information about other data, or in the case of Box, additional data about a file. What are example use cases? There are likely many different use cases for metadata within your organization, spanning from vendor contract management to accounts payable to creative services libraries, working with digital assets, images, and videos. For example, your marketing team may be sourcing and managing digital assets for events and campaigns. How do they find all the assets available? How do they know which assets have been submitted from external sources? How does Box Metadata help? Box metadata can help your creative services folks manage, collaborate, and govern important digital assets. You can capture metadata when your external photographer or partner agency submits digital assets via Box File Request. Use metadata templates to quickly find files in your digital asset library and track important asset information such as seasonality, process status, a

320
AllisonS Box
M
MorseeNew Member
asked in End User Forum
Redefine password

When I try to access my account I receive this message. "Your password has expired. Enter your email address and we'll send you steps to create a new password." The problem is that I no longer have access to this email, as it no longer exists. Does anyone know how I can solve this problem, so I can regain access to my files? Thanks in advanced E. Lopes

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thompsonbarNew Participant
asked in End User Forum
Unable to sign in

My computer is not syncing to Box, and I am unable to sign in.

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spencerbox
spencerboxNew Participant
posted in End User Forum
Request and Receive Content From Anyone with Ease

In today's digital age, efficient collaboration and seamless file sharing are crucial for businesses and organizations of all sizes. Box offers a powerful tool called File Request, designed to simplify the process of collecting files and associated metadata securely. Whether you're managing projects, gathering client documents, or collaborating on team assignments, Box File Request provides a fast, user-friendly solution. Box File Request allows you to create customized web forms where individuals can securely upload files without needing direct access to your Box folders. Here’s a breakdown of its key features: User-friendly Interface: Using an intuitive drag-and-drop interface, you can quickly create a web form tailored to your needs. This form enables you to request files from anyone outside your organization without adding them as collaborators. Metadata Customization: Enhance the clarity and context of file submissions by adding metadata attribute fields. You can define these fiel

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spencerbox
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in End User Forum
Five steps to get started for Box users

Checkout our support site on steps to get started as a Box User, including video instructions. Link Step 1: Logging into Box Step 2: Navigating the All-Files page Step 3: Creating a new workspace Step 4: Sharing content with others Step 5: Staying organized

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thomasdeely Box

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