General

My favorite use case for Box Hubs are Human resource sites that keep all employees up to date on company policies and benefit resources. To me, that’s such an obvious way to point employees to the right place to find answers to their HR questions quickly and to reduce the burden on the HR team having to field as many questions. But Hubs is applicable across all Lines of Business! Where do you see Hubs being the most useful at your organization?

I often work with customer audit logs or large video files.  I want to use Box more to store and collaborate on these but that limit is to restrictive.  Are there plans to increase that limit in the near future?

Thanks to @nread Box , Kim Kung, and Anna Spallino for yesterday’s overviews and demos of Box UI Elements for Salesforce, Flows, Roadmaps and Dreamforce preview. Please see highlights and recording here. 0 mins - Overview of Box at Dreamforce 20242 mins 14 secs - Share a review for 50 usd!3 mins 26 secs - Roadmap updates - Box for Salesforce and Slack6 mins 30 secs - Box UI Elements for Salesforce22 mins 23 secs - Overview of Flows41 mins - Customer Q&A See you at Dreamforce Booth 201 link

What if the user wants a database entry updated based on content updates in box? Can they use Relay to automate that update?

How can I deprovision users in bulk?

Is there a size restriction on image preview

Do versions count in storage per user?

How can I set up e-signature templates with Box using Salesforce Tags?

I have two questions on the Box waterfall permissions set-up:Users with limited access should still be able to see the tree structureIf I create a folder with subfolders, and only allow certain user categories access to certain subfolders, then these user categories will see the subfolder on their all files page (but not the main folder). I would like however that the tree structure “upstream” is visible to everyone.For example: Main folder “HR”, with subfolder 1 “payroll” and subfolder 2 “firm activities”. Everyone will have access to subfolder 2 “firm activities”, but only the group management will also have access to subfolder 1 “payroll”. In this example, I would like everyone to be able to see that “firm activities” is a subfolder to “HR”, but not that there exists a subfolder 1 “payroll”. Is this possible? Restrict content creation I would like users to be able to create new folders as of a certain level in the tree structure. For example, users cannot create new folders in main

My boss can't log in to his box with his Email address and password because he is asked for a 6 digit authentication code. He doesn't remember setting up 2-step verification for his box account, so he doesn't have Authenticator set up on his phone. Nor does he receive the 6-digit authenticator code on his mobile social networking sites or in his email. Is there any way to reset his account?

I have an account with the old email address m****@****.ch. When I enter the password, I get a message saying it has expired. I can't reset it because I can no longer access my mailbox m****@****.chWhat can I do to have access to this account so that I can see my photos and videos again?

My Box Drive icon is grayed out. I am not able to quit the application. The application does not show in the list when I force quit. I am trying to uninstall and reinstall Box Drive and I am getting this error. "Error: Box Drive is running" Please quit Box Drive first before resetting or uninstalling. We have tried all the troubleshooting articles on the Box support community and internet searches. Still not working. Help!

Can I automatically log a user out of Box following a Shield Suspicious Location alert? 

If an organization is interested in enabling Box AI for users how does Box ensure security both for AI search and AI training?

With Box AI is there a character limit in the AI chat-area?

Hi All,I am in the process of testing BoxAI and I am concerned about hitting a query limit. Does anyone know if there is a query limit?Update: Box AI does not have query limits.

What is the best way for me to run a report that shows all external users that have access to our company’s Box instance?  I’d like to see general data like name, email, what folders they have access to and when they last accessed any of the information. 

Where can we find the monthly payment from Box.nl?I can't see than anywhere

What is your favorite capability in Box that saves you time? clockWhen I first started using Box (I think it was 2016?) at another company, Box was a game changer for my team. We regularly worked together on creating demo scripts, and the ability to collaborate without having to email a file and wonder which version was the latest, was a game changer. Fast forward to today and so many capabilities have been added over the years that I now have so many new game changers! Here are some of my favorites (in no particular order) File request link - sending someone a link so they can upload a file Integration with Microsoft for co-authoring - ability to have multiple authors working in a file and saving automatically back to Box) Box Hubs (not yet GA) - Curating the best and most up-to-date content for sharing. Very zen way to access a corpus of content. BoxAI (not yet GA) - Creating and summarizing content. I can save so much time writing (probably should have used it for this post 😄

What are your favorite prompts to use in Box AI?I’ll start!Summarize action items in bullet format with owners of the action items📣 Try this one out for fun! One of my favorites was shared by a customer “in horror tone”. “Summarize the team meeting tone”Regular agendaReview of Current Change Management Process Discussion on Recent Changes and Their Impact Identifying Challenges and Solutions Next Steps and Action ItemsAgenda in horror tone:Unraveling the Chaos of the Current Change Management Process Examining the Havoc Wreaked by Recent Changes Facing the Abyss: Challenges and Their Solutions Plans for Survival and Next Steps

Help, I heard that Shield may be able to help me work around Box’s waterfall permissioning model.  Does anyone know if that’s true? 

I have deleted all files to free up more space on my box account but the space is not being updated. It remains full even if there are no files.I have also deleted the bin.Please tell me how to update the archive space.

I have deleted all files to free up more space on my box account but the space is not being updated. It remains full even if there are no files.I have also deleted the bin.Please tell me how to update that space.

How can I see which of my users are leveraging Box Mobile?

I get a bunch of alerts that are generated through Box Shield’s threat detection feature. How should I be triaging these with my InfoSec team?