General

I was initially looking for a way to eliminate the “purplish” highlight showing up on some of the text in my Box Notes. The “fix” from support is to click on the highlighter icon in the upper right corner. Unfortunately, I do not see a highlighter icon in the upper right corner and can’t seem to find any option or preference to make it appear.

 Instant logging.  Trying to following this link below but I don’t see option 3 while I am logging in as “Admin” https://support.box.com/hc/en-us/articles/360043691374-Using-Instant-Log-in-for-a-Managed-User-s-Account TT

 Thanks to Perry Rotella for the overview and demo of Box Hubs and also to our guests who joined and shared their questions. Highlights0 mins - Overview of challenges with managing content and Introduction to Box Hubs5 mins 05 secs - Features of Box Hubs16 mins 28 secs - Financial Services use cases20 mins 31 secs - Live Poll & Demo of Wealth Advisor hub30 mins - Live Demo of Wealth Hub35 mins - M&A Navigator live demo41 mins - Summary of Box Hubs value Customer Q&A Chapterized Summary. Recording

Hello.I’ve been using Box Shuttle to sync a local file share to Box for backup purposes (legacy ERP needs local file share)It appears some of my archive data is missing from the local file share, but lives in Box and I want to copy the data from Box back to my local file share.   I’ve tried using Box Drive to move the files back but every time I attempt this, Box Drive crashes.   There’s about 30gb of files I am attempting to copy. Thoughts?

 To maximize Box AI's effectiveness, craft clear and specific prompts. This helps communicate your intentions and improves Box AI's ability to generate content, answer questions, and provide recommendations. ✅ Be specific and clear: State your request or question clearly. Avoid ambiguity or overly broad queries. The more specific your prompt, the better the response. ✅ Provide context: Briefly explain the context of your request. This helps Box AI understand what you’re looking for and deliver a more relevant answer. ✅ Ask open-ended questions: Avoid yes/no questions and instead ask questions that encourage detailed responses. For ex

I have a question about box drive. I have a excel vba script that executes many tasks. In the end, this script creates folders in two different box directories. I want to link them by using a shortcut, that anybody with access to this two folder could access. Is that possible? Without me having to generate manually each link everytime?Example:Folder 1 (With the shortcut) : C:\Users\XMyuserX\Box\SharedFolder1\shortcut.lnkFolder 2 : C:\Users\XMyuserX\Box\SharedFolder2I found i way to do it using some windows toolkit for excel, but i want to make it accessible for anybody and my main issue it’s the part regarding “XMyuserX” because the user will change everytime.

The type of account you are currently using is a free personal account.I tried to log in from a computer other than the one I'm currently using, but I got an error and couldn't log in.I think it's a security issue, but I no longer use Box on my current computer, so I would like to know how to log in from a different computer.Could you please tell me how to do it?Also, I'm a beginner when it comes to box software.Thank you in advance.

A Customer Success Story by:@DanG Box, Customer Success Manager ✨ Box: A Trusted Partner for Land-Grant University in Higher Education A land-grant university has long been a valued partner of Box in the Higher Education sector. They have recognized Box as an ideal solution for enhancing their campus operations. Nevertheless, challenges to adopting AI technologies arose due to concerns about ‘enterprise-grade’ AI features, security, and investment. ✨ Empowering HigherEd with Enhanced Security and Innovative Teaching Solutions To address the issues, Box facilitated an on-site AI deep dive session where key stakeholders e

How to validate e-signature on Box ? any Idea

How do I join, introduce myself, find issues that I want solved with my  Box installation .    I am really stuck with how to add Box to my Locations or Favorites in Finder on Mac. I have found no way. Currently Box resides inside my Onedrive and I want to add my pictures stored for decades on Box Box to my LrC (by subscription) installation on my M3 Silikon Macbook Pro I but cannot do this without first removing Box Box from sitting inside of Onedrive. Can anyone help  me make my Box pics available on the new M3 Macbook??  

In yesterday’s Life Sciences Community Roundtable, Mike Crispin of Cardurion Pharmaceuticals provides an overview of Cardurion Pharmaceutical’s Box Sign CFR PT11 and also Box Hubs deployment. Manu Vohra, demos Box Hubs for Life Sciences, with live customer Q&A.  Highlights and Recording  here (link will expire) 0 mins - Updates on Box Product Offerings for Life Sciences3 mins 19 secs - Box Sign 21 CFR Part 114 mins 20 secs - Mike Crispin, Cardurion Pharmaceuticals - Guest Speaker - Box Sign CFR PT119 mins 25 secs - Cardurion use cases for Box13 mins 30 secs - Q&A with Mike Crispin20 mins 24 secs -

 SummaryTyan Hynes, Steve Chiou and @Laryssa Box provide an overview and demo of Box Hubs and use cases with live customer Q&A. Highlights. Recording here0 mins - Introduction to Box Hubs2 mins 55 secs - What’s new for Box Hubs GA?5 mins 5 secs - AI and Box Hubs7 mins - Customer Q&A35 mins - Community.box.com preview ResourcesSlide deck

Any thoughts on how to make the most use of legacy Box Notes that have been created to provide guidance on many different topics but we would now like to include that guidance into a Hub? I am currently having to print the Box Note to a PDF and then assign that file to a Hub.

Hello, Just wondering if anyone could share tips on saving background images in the Hubs Gallery for future use. I have downloaded an image, saved it, and have been able to use it on the Hub I am currently working on. However, I would like the image to be in the gallery for future Hubs and for my team (managed users) to use as they create their own. Any suggestions? Uploading does not save it in the gallery for future use as some instructions suggest. Is there a setting in the admin console I am missing? Thank you.

  Thanks to Box Customer Eric Normington, and Leah Perry, Box Chief Privacy Officer and Global Head of Public Policy, along with Tyan Hynes, Group Product Manager for Search and Laryssa Polika, product marketing, for yesterday's overview of Box AI and Box Hubs plus an overview of Box's AI governance program followed by an enlightening panel on Box's AI governance program and AI  Please see

 A Customer Success Story by:Denise DeLisser, Customer Success ManagerA global energy management company has leveraged the capabilities of Box AI and Box Hubs to drive innovation in content management, leading to significant business advancements. Recognizing the value of artificial intelligence (AI) in optimizing their operations, they established an AI community comprising Line of Business (LOB) representatives. They identified various use cases and presented them to the Information Security Team for evaluation and approval. As early participants in the Box AI Design Partner Program (DPP), they highlighted the need for multi-document functionality to expand their use cases while e

On our Monday’s Community Spotlight, we’ve highlighted our customer success story about Revolutionizing NICU Care with Box + Keriton Integration.In the ever-evolving landscape of healthcare, ensuring the privacy and security of sensitive patient information is paramount — especially in NICUs where the stakes are exceptionally high.In line with our commitment to enterprise security and compliance, in 2013, Box announced its ability to support the HIPAA and HITECH regulations, and the ability to sign HIPAA Business Associate Agreements (BAAs) with customers. Learn more

Thanks to our EMEA customers Stephanie Nowland, Metropolitan Police, and @Vincent Trousseau Oxfam, for yesterdays insights on driving adoption. Also thanks to @Mark Lomeli - Box  @GabrielatBox and James Davies from our EMEA team and our customer guests.  Highlights. Recording here 0 mins - Introduction to the panel1

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Box utilizes a Retrieval Augmented Generation (RAG) process using vector embeddings as a way to provide the best AI-powered answers across Box content. This approach allows us to support user permissions, incorporate new information immediately, avoid training models, and generally provide AI capabilities across multiples files and large amount of content.These efforts utilize our existing expertise in AI, search, metadata, and file storage to design solutions that are flexible and scaleable. This not only powers the functionality that you see in the product, but customers can build on top of our APIs so they don’t have to build it themselves.To achieve this functionality, we employ various tools and technologies in our environment: (In our environment is an important piece of information so customers know their content is not being used externally).1. AI model (LLMs): We utilize multiple AI models based that meet our enterprise