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  • 511 Topics
  • 819 Replies
511 Topics
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ClaireAtBoxNew Participant
asked in General
How can I identify external users with access to Box?

What is the best way for me to run a report that shows all external users that have access to our company’s Box instance?  I’d like to see general data like name, email, what folders they have access to and when they last accessed any of the information. 

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Mironne de GrootNew Participant
asked in General
payments

Where can we find the monthly payment from Box.nl?I can't see than anywhere

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JenG Box
JenG BoxParticipating Frequently
posted in General
What is your favorite productivity tip?

What is your favorite capability in Box that saves you time? clockWhen I first started using Box (I think it was 2016?) at another company, Box was a game changer for my team. We regularly worked together on creating demo scripts, and the ability to collaborate without having to email a file and wonder which version was the latest, was a game changer. Fast forward to today and so many capabilities have been added over the years that I now have so many new game changers! Here are some of my favorites (in no particular order) File request link - sending someone a link so they can upload a file Integration with Microsoft for co-authoring - ability to have multiple authors working in a file and saving automatically back to Box) Box Hubs (not yet GA) - Curating the best and most up-to-date content for sharing. Very zen way to access a corpus of content. BoxAI (not yet GA) - Creating and summarizing content. I can save so much time writing (probably should have used it for this post 😄

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JenG Box
JenG Box
JenG BoxParticipating Frequently
asked in General
Let's have some fun with AI Prompts!

What are your favorite prompts to use in Box AI?I’ll start!Summarize action items in bullet format with owners of the action items📣 Try this one out for fun! One of my favorites was shared by a customer “in horror tone”. “Summarize the team meeting tone”Regular agendaReview of Current Change Management Process Discussion on Recent Changes and Their Impact Identifying Challenges and Solutions Next Steps and Action ItemsAgenda in horror tone:Unraveling the Chaos of the Current Change Management Process Examining the Havoc Wreaked by Recent Changes Facing the Abyss: Challenges and Their Solutions Plans for Survival and Next Steps

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John Box
Bskibitzke Box
Bskibitzke BoxNew Participant
asked in General
Waterfall Permissions!

Help, I heard that Shield may be able to help me work around Box’s waterfall permissioning model.  Does anyone know if that’s true? 

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JenG Box
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AlexNew Participant
asked in General
archive space does not update

I have deleted all files to free up more space on my box account but the space is not being updated. It remains full even if there are no files.I have also deleted the bin.Please tell me how to update the archive space.

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AlexNew Participant
asked in General
archive space update

I have deleted all files to free up more space on my box account but the space is not being updated. It remains full even if there are no files.I have also deleted the bin.Please tell me how to update that space.

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kmalloy BoxNew Participant
asked in General
Mobile usage

How can I see which of my users are leveraging Box Mobile?

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Bskibitzke Box
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kmalloy BoxNew Participant
asked in General
Box Shield threat detection alerts

I get a bunch of alerts that are generated through Box Shield’s threat detection feature. How should I be triaging these with my InfoSec team?

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Sebastian CöllenNew Member
asked in General
23 files are not syncing

Hello!I receive the error message that 23 files are not syncing. I always avoid using special characters in the file names, so this should not be the issue. I have submitted the error logs through the Box Sync application. Are you able to find the logs? Can you find out what the problem is? Thankful for any help.Best wishes,Sebastian

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thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
How do I create my profile in the Box Community?

<iframe src="https://cloud.app.box.com/embed/s/6dp55620mfzlivny4vhazv0du11odrgd?sortColumn=date" width="500" height="400" frameborder="0" allowfullscreen webkitallowfullscreen msallowfullscreen></iframe>    <iframe src="https://cloud.app.box.com/embed/s/6dp55620mfzlivny4vhazv0du11odrgd?sortColumn=date" width="500" height="400" frameborder="0" allowfullscreen webkitallowfullscreen msallowfullscreen></iframe>  

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thomasdeely Box
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takasphotoNew Member
asked in General
Older Version Files Keep Coming Back to my Box.com Folder

Hi, I’ve been a fan of Box.com for years, as they have let me collaborate with my clients all times for past years and I greatly appreciate the wonderful app.  One issue I’ve been encountering for last year or two though, is that every time I upload newer version of the files and overwrite older files (with Adobe Lightroom, if that matters), the older versions of the same files keep coming back.  Let’s say the file was named photo1.JPEG, I overwrite it with newer version of photo1.JPEG - then the older version of the file I don’t want anymore, pops up as photo1-2.JPEG.  I can’t find any other way to get rid of this unless I go into the folder manually and delete them myself.  I don’t see it anywhere on the forums either.  Could someone help?  Thank you!  

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kuwayamakuwadgiNew Participant
asked in General
block sign-in/access to the personal/free version

My company uses the Collaboration Links (from another company's Enterprise version of Box).Using our firewall function,- Allow "somecoop.*.box.com"- Block "*.app.box.com"I tried to select other companies that can access, but the personal/free version of Box is still accessible.I would like to block sign-in/access to the personal/free version of Box.Do you have any ideas? (Blocking specific URLs, etc.)

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Ballen BoxNew Participant
asked in General
Question: How can an organization report on the last password change for users in their enterprise?

One aspect of maintaining security posture is ensuring users are updating their Box password periodically (especially if SSO is not enabled).  Is there a way to report on the last password change through Box reporting? 

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Ballen BoxNew Participant
asked in General
Question: How does the Box for Teams integration work with SharePoint?

If an organization is interested in enabling the Box for Teams integration, will there be an impact to SharePoint?

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thomasdeely Box
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manimanivannan2020New Participant
posted in General
Can someone help us to develop a custom Box app?

We would like to build a Box App to use an uploaded file in a Box folder to update a Database every night at 10 PM? This is our first app attempt, have no idea how to get started? Thanks

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thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Let's build the intelligent content cloud together - blog

Checkout this blog from our Developer Team overviewing our new community site

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thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
asked in General
How do I enable Box AI?

You can find instructions on how to enable Box AI here. 

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thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Join the Box Hubs beta

We’re excited to announce the Box Hubs beta —  Box Hubs is our new intelligent portal solution that makes content curation and publishing simple, no matter the file type or folder (or where it resides).With Box Hubs,  whether you’ve got 500 or 5000 documents, you can put the right content into the hands of the right viewers (from a small tiger teams, to your entire organization) when they need it.  See here for more details

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JwillisNew Participant
posted in General
Box Relay & Templates

Hi! We use box relay everyday, most used example would be a folder is created in “Inventory” and then 5 sub folders are automatically created. I want to create document placeholders in one of the sub folders , example inside a sub folder is document 1, document 2, document 3. These are just placeholders for an employee to attach a document to. Is there a work around for this?

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JenG Box
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NickAtBoxNew Participant
posted in General
Which level of admin access is right for you and your org?

Whether you’re setting up your instance for the first time or perhaps knocking the cobwebs off your older admin structure, Box offers a number of ways to assign responsibilities and access for just the right need.Below are some of the quick hit details about the nuances between the different admin levels. I’m curious how different admins in different industries or Lines of Business divvy up their roles. Let’s discuss! Admin RoleThe Admin role has the highest level of authority and access within your enterprise. Only one managed user can be assigned the Admin role, although one or more managed users can be assigned co-admin roles. Admins can:Access the entire Box Admin Console (Business Plans and above) Assign Co-admins, group admins and define Co-admin access permissions Log in to any user’s account (Business Plus and above plans only) Configure account-wide settings for sharing, apps, notifications, security and more Run reports to monitor account activity Run reports to audit changes

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vaddulaNew Participant
asked in General
Collaboarations Report

Hello!Has anyone worked on retrieving the Collaborations Report using Box API in Python and not from the Admin Console? If yes, I’m looking for possibilities to create the report and your knowledge/suggestions would be greatly appreciated!Thank you,Suvidha Vaddula

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thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
BoxWorks 2024 - in person!

Did you know BoxWorks is back in person this year!  Follow here to learn when registration opens.

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thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Box AI Principles

Generative AI has become a hot topic, how is your organization think about this exciting new technology? See here for Box AI principles and we welcome your comments Box is committed to the following principles when using and providing AI capabilities in Box products.Full customer control of AI usage. We’re committed to ensuring that our customers maintain control over their own data and processes. Customers may enable or disable the use of AI and decide whether AI should be applied to their content. No training models using customer content without explicit approval. Box won’t train AI models using customer content without the customer’s explicit authorization (for example, if a customer wants to create a customized AI model based on some of their content, they will need to explicitly agree to allowing this application of AI to their content). Explanations of AI output. We provide users, wherever reasonable, with a clear understanding of how our AI systems work and the rationale behind

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LRay2229New Participant
posted in General
How to add users to Box Developer

Created a developer instance and want to be able to create user accounts. I see where we can add collaborators but I do not see users and groups to create new managed users to test with.

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rbarbosa Box

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