General

Could you please tell me more  specifically about the below answer “link to a document in the body of a task message.”? How to do it? -Can I add a reference document as part of the process?-No. But you can link to a document in the body of a task message. Thank you.Mai

I hope this email finds you well.We attempted to invite one of our employees to our organization using the following email address:f*****@*****.jpHowever, it seems that a personal account has already been created with this email, preventing us from sending the invitation.Could you please provide us with the necessary steps to invite this account to our organization?Additionally, the above account currently cannot log in because two-factor authentication (2FA) is disabled, and the backup codes have been lost.We would appreciate your guidance on resolving this issue.Best regards,

We have shared folders with clients outside of our company and beginning last week, they were getting a notice that their box was full, when all they had in it was our shared folder.  It was my understanding that our folders went against our storage limits.

Hi, I recently attend a Cornell U. community event.  There was a headshot booth.  The photographer gave the box info url to download copies of the pictures.  I cannot located the pictures.  Please advise

Box Forms makes it easy to build intuitive web and mobile forms that can be filled out and completed from anywhere, at any time, and on any deviceWe are incredibly excited to announce Box Forms, now available with the Enterprise Advanced plan!Box Doc Gen enables customers seamlessly initiate workflows by creating custom web and mobile forms without any coding. With Box Forms, teams can effortlessly build forms with an intuitive no-code, drag-and-drop builder, complete with custom branding capabilities that enable them to configure custom color themes and logos to deliver an on-brand experience. Box Forms provides the ability to leverage multiple form fields, including text fields, radio buttons, dropdown menus, and more. Users can easily collect files and file metadata as part of a Box Forms submission, as well as the ability to apply conditional logic to expose or hide specific form fields based on data input from other form fields. Box Forms also includes data validation to ensure su

Dynamically generate unlimited documents at no additional cost directly from Salesforce with Box Doc Gen for SalesforceWe are incredibly excited to announce Box Doc Gen for Salesforce, now available with the Enterprise Advanced plan!As part of the Box for Salesforce managed package, Box Doc Gen for Salesforce enables customers to dynamically generate custom documents directly from Salesforce, eliminating the tedious, time-consuming, and error-prone process of manually creating and modifying mission-critical documents while significantly improving operational efficiency all without leaving Salesforce. Box Doc Gen for Salesforce empowers teams to automatically generate custom, error-free documents in a matter of seconds — reducing turnaround times, mitigating risk, and eliminating manual data entry. With just a few clicks, your teams can leverage data from Salesforce objects and records, and instantly generate accurate, custom documents based on dynamic templates that handle everything f

The Box Doc Gen outcome in Box RelayWe are incredibly excited to announce Box Doc Gen as an outcome within Box Relay, now available with the Enterprise Advanced plan!Box Doc Gen enables customers to dynamically generate custom documents natively within Box as an outcome in Box Relay, eliminating the tedious, time-consuming, and error-prone process of manually creating and modifying mission-critical documents while significantly improving operational efficiency. Box Doc Gen empowers teams to automatically generate custom, error-free documents in a matter of seconds — reducing turnaround times, mitigating risk, and eliminating manual data entry. When configured in tandem with the Box Forms trigger in Box Relay, your teams can leverage data via Box Forms submissions, Box Relay workflow variables, and more to instantly generate accurate, custom documents based on dynamic templates that handle everything from conditional formatting and dynamic tables to custom images and arithmetic calculat

Meus arquivos simplesmente estão sumindo do box… até mesmo dentro do site, como posso recupera-los? E existe algum motivo para isso estar acontecendo?

If I'm logged in with another account and type in "https://app.box.com/", I get redirected to the page of the account I'm logged in to. How does this work?

Hi,In Order to integrate ACE (App connect enterprise) application with Box for automated file uploads Which ACE application has to place PDF files in specified Box location. So, when I am trying to get authorization code of box I am getting “Disabled by Administrator” error message.Thought I have sent email to box team, I haven't received any response. If anyone have an idea on this, please help me. Thanks,Trinadh

Signers are required to insert their CAC or PIV smart card into their smart card readers, enter their pin number successfully, and apply their signature to complete the requestWe are incredibly excited to announce CAC/PIV Smart Card Signer Authentication in Box Sign, available for customers on Enterprise Plus and Enterprise Advanced plans! This new authentication feature enables U.S. Federal Government customers to authenticate their signers by requiring them to use their common access cards (CAC) or personal identity verification cards (PIV).U.S. Government agencies and contractors require additional security measures to safeguard critical information and data. Common Access Cards, or CAC cards, are identification cards that are issued to U.S. Department of Defense personnel. They enable physical access to buildings and provide access to DoD computer networks and systems. While CAC cards are the primary identification cards for DoD personnel, Personal Identification Verification cards

I want to set the default to sort by “name” in my shared folder.  Which setting can I make this adjustment in? 

 Thanks to ​@Meena Ganesh Box  Tyan Hynes, Juan Carlos Madriz, Jake Dolgenos, Ryan Lolli, Erica Lubitz for yesterdays overview of Box AI studio and demo of a Box AI agent.  Please see below for recording and highlights. Overview of Box AI studio.  Recording clip here Demo of Box AI Agent for marketing.  Recording clip here Coming soon with Box AI.  Recording clip here  Topic Slides/Notes Overview of Box AI studio.  Recording clip here Box AI Studio  Demo of Box AI Agent for marketing.  Recording clip here Live demo of how to setup a Marketing Agent with Box AI Coming soon with Box AI.  Recording clip here Extract agents Multi doc query License changes  

I am on a business plan and should have unlimited storage, but when I try to upload, it says that the limit has been reached and I cannot upload.The admin page also shows unlimited capacity for user accounts (no limit set).Do you know the cause?

I deleted my account, and I can’t restart it. Is there a way to restart it after I’ve deleted it?

Notification to be sent for any deleted files to a particular person or to a group/folder ? Which one is it?

I’m integrating Box with Bubble and I deleted my Box app and tried to associate my Bubble account with a newly created Box app. But I’m getting a “public key already in use” message despite having already deleted the previous Box app. Am trying to get in touch with someone at Box Support to either reinstate the deleted app or help remove the public key from Box’s system. Bubble doesn’t allow me to create a new public key for my app so that is not an option. Any help would be greatly appreciated. Looks like it is possible based on the below post: I deleted the application without removing the public key, now what? General I misconfigured my application within developers.box.com and deleted it to create another one and start the correct configuration. When deleting the app, I forgot to remove the public key from my bubble.io app. When creating a new application, I can no longer use the public key of my bubble.io application because it says that it is being use

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