General

Configure additional signer authentication for added security when sending signature requests in Box Sign for SalesforceWe’ve rolled out new enhancements to Box Sign for Salesforce, including additional recipient authentication, recipient groups, and expanded extensibility with API support for CAC/PIV smart card authentication, giving teams, including federal government agencies, and contractors, more flexibility, stronger security, and streamlined signing workflows directly within Salesforce. Recipient groups in Box Sign for Salesforce: Introduces the recipient groups feature in the native Box Sign web app within the Box for Salesforce integration, enabling senders and signers with the ability to progress a signature request forward as soon as a single recipient from a selected group of recipients signs or approves a signature request.  Recipient authentication in Box Sign for Salesforce: Allows senders to select the right level of identity assurance for each recipient when configur

What is Box Automate?Box Automate is a no-code tool that helps teams automate workflows. It connects triggers (like file uploads) to actions (like approvals or document generation) to streamline business processes. It also uses AI agents to handle complex tasks and reduce manual work. What Box AI Agents can I use in Box Automate?You can use the Box Agent and Extract Agent, or build your own custom agents to automate tasks and support your workflows. What triggers and actions does Box Automate support?Workflows can start from events like file uploads, folder changes, tasks, metadata updates, form submissions, or manual triggers. Actions include assigning tasks, tagging metadata, sending notifications, generating documents, and requesting signatures. Does Box Automate support flexible workflow routing?Yes, Box Automate includes flexible workflow routing options such as conditional branching and parallel routing, allowing users to create dynamic workflows that adapt based on specific cond

Thanks to ​@naor Box ​@msyu Box and Megh for today’s overview and demo of contract lifecycle management in Box. Also thanks to our guests who joined and shared in the Q&A. Please find the recording and highlights below. If you are interested to signup for our design partner program for Contract Lifecycle Management, please just comment in the replies or reach out to your account team!     Full recording  Demo of NDA contract reviews https://players.brightcove.net/6291496955001/UuYNWK0aF_default/index.html?videoId=6393741931112                      

Thanks to  ​@Scott Sugimoto at Box ​@asubramanian Box ​@Mayuri Chowdhary for yesterdays overview of Box Automate, also thanks to our guests who joined and shared in the Q&A.  Please find recording and highlights below. You can find recording and highlights below. We will be sending an FAQ from the roundtable soon, please share your feedback and questions in the replies!                   

Thanks to Jack Robbins for yesterday’s overview and demo of Box Extract. You can find the recording and highlights below. AgendaOverview of Box Extract Recent releases Prompting best practices for metadata extract with customer Q&A Iterative Prompt Refinement Upcoming features                     Challenges with metadata extract? Please share in the reply… We will also share some of the resources asked for yesterday here...  

We are incredibly excited to announce the general availability of the Box Agent, enabling enterprises to transform their content into the exact context AI needs to reason, create multi-step plans, and complete complex work with simple, natural language direction. The majority of enterprise data is unstructured, and harnessing actionable insights can mean hours of manual searching and analysis. The Box Agent addresses these challenges by shifting from simple keyword search to true, action-oriented intelligence that understands intent and delivers grounded answers. It combines multi-step reasoning with Secure RAG (retrieval-augmented generation) to ensure every outcome is grounded in your actual enterprise files, folders, and metadata. We do this with a combination of:  The latest AI models, from Open AI, Anthropic, Google Deepmind, and more to power diverse reasoning tasks Multi-step reasoning and planning that allows the agent to create a plan, execute multiple steps, and iterate on

Hi Community Members,We’re pleased to share the Q&A from our recent community roundtable on Box Extract for metadata extraction. This post brings together the key questions from the session along with expert answers 🕵You can find the session recording and highlights here:📌 Mastering Box Extract for Metadata Extraction at ScaleThe summary of recent enhancements—including the prompt that helps Box AI improve extract prompts—are in the comments section of the post.  Question Answer do you have a link to the 20+ feature enhancements? Refer to the comment section of the event summary for details. which license level(s) are required for this functionality? UI-based Box Extract features are Enterprise Advanced only, while API-based Extract capabilities are available on Business and higher plans Is there a recommend guide available on how to structure the prompts? Refer to the comment section of the event summary for details.

Watermarking is now fully supported for video files, allowing organizations to extend the same level of content protection to multimedia as they already do for documents. We are also supporting download of the watermarked video.This release of video watermarking capabilities includes:Applying default or customized watermarks to content, manually or via classifications Preview videos with watermarking, both in webapp and mobile Watermarking on downloaded video content for users with Viewer level permissions​​​​​Check out the product announcement for more details.Additional resources:FAQ link Watermarking Files Support Article If you’re planning to use video watermarking, what workflows or scenarios are you hoping it will support? Feel free to share questions or use cases in this thread so we can help you get the most out of the feature.

What is the new Box Agent?The Box Agent is a task-executing AI that transforms content into the exact context needed to reason, create multi-step plans, and complete complex work. Unlike previous single-step tools, it can iterate to provide high-quality outcomes directly within the Box ecosystem while leveraging enterprise-grade security and compliance. What makes the "Box Agent" different from a regular AI chat assistant? Multi-Step Reasoning: Unlike a basic chatbot, the Box Agent can create a plan, execute multiple steps, and iterate on its own to solve a complex problem. Content Grounding: The agent doesn't just "chat"; every answer is grounded in your actual enterprise content in Box—files, folders, and metadata. Task Execution: It is designed to be a "teammate" that handles time-consuming tasks like summarizing thousands of files or identifying legal risks across entire Hubs based on terms playbooks  What is Box AI Studio?Box AI Studio is an administrative tool that allows Box

Video files aren’t supported yet. For photos, it should work as long as they’re in one of the supported formats: JPEG, JPG, TIF, TIFF, or PNG  This could be along the lines of EXIF data too, which isn't really an AI thing, but rather just a data layer Box could scrape. https://photographylife.com/what-is-exif-data Box Consulting has a custom offering for both one-time EXIF scrape from a set of existing files and go-forward application of EXIF data.  A workaround is extract from the video transcript, although you don’t get the full context of the video. 

Thanks Olya and Marek from Box for today’s overview and demo, also thanks to our guests who joined and shared in the Q&A. You can find the recording and highlights below.                               

Thanks ​@HunterM Box and ​@jhuang Box for yesterday’s overview of Box AI studio and agent demo, also thanks to our guests who joined and participated in the Q&A. You can find the recording and highlights below.               

A recent Deloitte study found 40-50% of enterprise information is ROT - Redundant, Obsolete, Trivial … causing “shiny object” AI demos to fail when they hit enterprise reality. The key to AI success, for any company, is to start with controlled, predictable data flows. Learn how Box and Deloitte are helping enterprises build AI-ready foundations here: https://blog.box.com/why-your-ai-shiny-objects-dont-always-scale-according-deloitte 

Thanks to our Box team, Aaron Spriggs, Milena Haile, William Higgins, Jay Reznar, for yesterday’s demo’s and overview of how Box is adopting AI, also thanks to our guests who joined and shared in the discussion. You can find recording and highlights here You can find the summary below, with demo clips. The full recording is here. Demo #1 - Streamlining Policy Reviews with metadata extraction. LinkDemo #2 - Reimagining the sales cycle with Box AI Link 1 and Link2Demo 3 - Accelerating SOW Creation with Box AI Link      Demo #1 - Streamlining Policy Reviews with metadata extraction. Link The trust team at Box uses “AI Fridays” to work on AI ideas and build agents to improve and streamline workflows, and came up with a policy management hub, reducing search times by 96% Demo #2 Reimagining the sales cycle with Box AI Link 1 and Link2  Combining the prospect company research with the knowledge of Box products has made this Sales Research agent really powerful, saving hours of time for go to

Everyone’s racing to “add AI” to their business. But here’s the uncomfortable truth:AI without access to your business content is just a generic LLM.It might write decent emails.It might summarize public info.It might sound smart.But it doesn’t know your customers.It doesn’t understand your processes.It can’t reflect your institutional knowledge, decisions, or competitive edge.The real value of AI shows up only when it’s grounded in: Your documents Your data Your workflows Your historical context That’s when AI stops being a novelty and starts becoming: A force multiplier A decision accelerator A genuine competitive advantage Otherwise, you’re just using the same intelligence as everyone else -- wrapped in a different UI.AI isn’t magic. Context is.And the companies that win won’t be the ones who “adopt AI” first -- they’ll be the ones who connect it most deeply to what makes their business theirs.Curious how others are thinking about this 👇