General

I am on a business plan and should have unlimited storage, but when I try to upload, it says that the limit has been reached and I cannot upload.The admin page also shows unlimited capacity for user accounts (no limit set).Do you know the cause?

I deleted my account, and I can’t restart it. Is there a way to restart it after I’ve deleted it?

Notification to be sent for any deleted files to a particular person or to a group/folder ? Which one is it?

I’m integrating Box with Bubble and I deleted my Box app and tried to associate my Bubble account with a newly created Box app. But I’m getting a “public key already in use” message despite having already deleted the previous Box app. Am trying to get in touch with someone at Box Support to either reinstate the deleted app or help remove the public key from Box’s system. Bubble doesn’t allow me to create a new public key for my app so that is not an option. Any help would be greatly appreciated. Looks like it is possible based on the below post: I deleted the application without removing the public key, now what? General I misconfigured my application within developers.box.com and deleted it to create another one and start the correct configuration. When deleting the app, I forgot to remove the public key from my bubble.io app. When creating a new application, I can no longer use the public key of my bubble.io application because it says that it is being use

Làm sao khôi phục tin nhắn SMS bị xóa 

Shared Signature Requests enables users to view, revise, and perform multiple actions on signature requests sent by other usersWe are incredibly excited to announce Shared Signature Requests in Box Sign, available for customers on Business Plans and above! This new feature provides organizations with the ability to enable their team members to collaborate and share their sent signature requests in Box Sign with other managed users, allowing them to revise, cancel, delete, send reminders, and perform multiple actions on those signature requests.By enabling teams to share signature requests with their peers customers have the ability to:Collaborate of signature requests and e-signed content, enabling users to gain access to important documents included in requests sent by other users. Provide a more efficient signature request experience for both senders and signers by increasing signature request completion rates. Avoid time-consuming tasks , like chasing down other users and requesting

Thanks to Keshav Koratkar, Dane Becker for today’s overview and demo of Box Apps and Integrated Content Workflows.Recording and summary below HighlightsBox Apps Overview with Q&A.Recording clip hereBox Apps Demo with Q&A. Recording clip hereIntegrated Content Workflows demo with Q&A. Recording clip here Topic Details Box Apps and Integrated Content Automation Overview plus Q&A. Recording clip here Box AppsDrag and Drop BuilderMeta data extractionMetadata managementIntegrated Content Automation  Box Apps Demo plus Q&A. Recording clip here No code apps  Integrated Content Workflows demo plus Q&A Recording clip here Integrated Workflows   

Our agency has begun using Box Hubs, and while we are not a tremendously large organization, if I’m adding all staff as viewers for a hub, it comes across as rather inefficient to have to add every single person’s email individually in the share screen so that the hub appears among their accessible choices.  I’m not missing something, am I?

Ever wanted to get even more from AI? Box AI agents give you the boost you need to finish complex tasks. Use your preferred AI model and save hours of time — while keeping your sensitive data secure. As you configure and customize your Box AI agents, you can give agents specific instructions on how to respond to questions in a way that makes sense for your company and teams. For example, add details from your knowledge base, products, policies, brand guidelines, and more. You can also direct your agents to perform tasks and deliver insights in precise and standardized formats, and adjust permissions so teams access the right agents for their needs.  We’d love to hear about the AI agent you’re looking for or have already built. Share it with us! 😎💙 Related articles and resources:Box AI Studio Product Page Box Announcements: Box AI Studio is here! Box AI Studio FAQs  

Looking for an enterprise-level Box user to help solve a puzzle!Anybody have have experience using Netwrix, Spirion, BigID, or Purview to scan a Box instance for sensitive information?   As an Information Governance and Records Management consultant, I work with large organizations managing massive data volumes (10+ PB). Many of them store 50+ TB in Box.Our clients need a tool that can scan a Box repository and identify PII, PHI, PCI, and other risky content, and generate a report.I'm aware Box offers a proactive real-time monitoring for detection/classification—I'm just looking for a reporting solution that can scan the content and provide reports (ideally with the capability to do incremental scans after that).  Any ideas?  Thanks in advance for your help and support!Jeff

Ready to take your organization’s AI capabilities to the next level? With Box AI Studio, building and deploying your own AI agent has never been easier—or more exciting! Here’s how you can create a personalized AI agent that’s ready to tackle your organization’s unique challenges:  ⚫ Box AI Studio gives you access to the latest and greatest AI models from our trusted providers. Whether you're looking for a model that excels in content summarization, data analysis, or conversational interactions, you'll find the perfect fit to power your organization’s needs.  ⚫ Adjust prompts to include specific instructions so your agent meets your unique needs. Your Box AI agent will feel like an extension of your team—one that truly understands your requirements.  ⚫ Why guess how your agent will perform when you can see it in action? The AI Studio Playground lets you test your AI agent using any Box content. Experiment, refine, and ensure everything works perfectly before deploying it across your or

Can rclone be used with a free Box account? Are there any reliable instructions for setting up rclone to access Box? (I’m finding a lot of guides that do not work).

We have a lot of folders in Box that contains a lot of duplicative folders/files and wanted to find a way to compare them so that if They are the same, we can just delete one of them One has more files, delete the one with less files Missing files in either folders, synch them and delete one of them.I’m not sure if Box have this capability or not.  Secondly, Box Drive doesn’t show certain type of files, we can’t really do an apple-to-apple comparison between the folders using third party software on our local Box Drive.Any suggestion, API, etc is greatly appreciate.

Can others see someone else’s bin?

We’ve recently been adding the VTT files alongside the MP4 files on our own platform and I was wondering if it were possible to set closed captions to play by default if the VTT file is present, rather than the user having to turn it on. I’m also checking in our LMS to see if I can do anything there, but thought I’d check with the source first.Many thanks

Admins and co-admins with GxP Validation enabled can customizable signing reasons for 21 CFR Part 11 signature requestsWe are incredibly excited to announce Configurable Signing Reasons to support 21 CFR Part 11 compliance in Box Sign, available today for all GxP Validation customers! This new enhancement provides life sciences organizations with the ability for their admins or co-admins to configure customizable signing reasons, as well as for signers to provide their own customized signing reason, within Box Sign signature requests that have been enabled to support 21 CFR Part 11 compliance. This is a follow up to the release of support for 21 CFR Part 11 compliance in Box Sign in January 2024.With this feature enabled, Admins have the ability to configure multiple signing reasons that signers can select from in the 'Signing Reason' dropdown menu when applying their signature and/or initials to a 21 CFR Part 11 enabled signature request in Box Sign. Additionally, admins can enable th

Leverage Box Doc Gen templates to auto-populate data from custom & third party appsWe are incredibly excited to announce the Box Doc Gen API, now available with the Enterprise Advanced plan!The Doc Gen API enables customers to dynamically generate custom documents in custom and third party applications, eliminating the tedious, time-consuming, and error-prone process of manually creating and modifying mission-critical documents while significantly improving operational efficiency. The Doc Gen API empowers teams to automatically generate custom, error-free documents in a matter of seconds — reducing turnaround times, mitigating risk, and eliminating manual data entry. With just a few clicks, your teams can leverage data from any data source, and instantly generate accurate, custom documents based on dynamic templates that handle everything from conditional formatting and dynamic tables to custom images and arithmetic calculations.With the Box Doc Gen API, customers can:Leverage the