General

Thanks  ​@Mark Lomeli - Box for moderating a panel with customer guest, Tord Isdal of Aker Biomarine and Box experts Catherine Powell,  Balaji Asok Kumar and ​@LauraTagatac Box. Topics include Intelligent Content Management, Content Automation, Meta data, Box AI, Security. Tord describes how Aker Biomarine use Box for quality management, supply chain and invoice processing. Highlights and recording here     Introduction to ICM - Catherine Powell   Recording clip

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

Hello. I’m having trouble with Box. When I send a link to a co-worker from something that I created in Box, the recipient isn’t able to view it. Can you help, please? Here is the error message.This shared file or folder has been removed or is unavailable to you. Thank you,Monica

In this edition, we’re shining the spotlight on SparkGrid Software, which has recently won the "New Partner of the Year" award from Box. 🎉 In their recent YouTube post, let’s check out the BoxWorks 2024 AI Spotlight: Box AI at BoxWorks SparkGrid. 🎥✨ This video showcases the power of Box AI in action, specifically in the HubSpot Box Integration. Box AI extracts metadata from a related PDF in Box and, based on a stage change in HubSpot, dynamically pulls values from that PDF into the corresponding HubSpot Deal fields. This is just a small sample of what’s possible with the Box HubSpot Integration! Start your

I had backed up some large files on  my Box Drive a while back. But now these files are not backed up. The reason mentioned is that these are “file size larger than the maximum size limit for this account type…….” My simple question is, since I was able to upload this file size earlier (that this large is already there in my Box drive is proof enough) and now I am not able to,  if my account has been downgraded or you unilaterally put this new limit on my account just to extract money from users like me?Can someone with proper knowledge and authority comment on this?

 For all Higher Education Box customers, the conversation continues on Day Two of BoxWorks 2024. Join Box and your peers to deep dive into relevant product releases, learn about innovate ways customers are using Box, and more.Register today to secure your spotDate: Wednesday, November 13th, 2024Time: 9am - 3pm PTEvent Location: San Francisco State UniversityPlease make sure to also register for BoxWorks 2024 (November 12, 2024) for a full, two day in-person experience.

Since yesterday, I've encountered an issue.When my clients try to access their files, they can see the files listed in a view. However, when they click on a file to view it in detail, they are redirected to a login page.The expected behavior is that they should be able to preview the document and download it to their local machine without needing to log in, as they are already authenticated with the unique password I generated for them.I haven't changed anything in my workflow regarding password authentication for each client's folders, so I suspect this issue may be on Box's end. Please address this matter urgently.Thank you.

Recap to a great demo from Barry Fitzgerald, Founder, CTO who gives overview of how cloudcards.ie has grown their content business for the aviation industry, and ​@smartoneinok Box  overviews Box AI developer zone  Recording here Highlights0 mins Cloudcards.ie - overview8 mins 18 secs - document management and tech stack18 mins - Customer discussion and Polls29 mins 40 secs - Generative AI and Cloudcards platform demo47 mins 36 secs - Box platform overview  

Back from Boxworks | Dec 3, LondonOn the 3 December we are bringing the very best of BoxWork to the heart of London at The Ham Yard Hotel, where we'll be sharing our groundbreaking announcements, with a unique London twist! Prepare for a private bowling alley, brand experiences, and plenty of networking with industry peers this is a date you won't want to miss.The event starts from 12 p.m. through to 4 p.m. with optional after drinks at the world famous Devonshire pub. To RSVP your invitation, just register your attendance here.

 Join us for the premier event on cloud content management, featuring exciting keynotes, product innovations, and expert insights. Stay tuned for breakthroughs in collaboration, security, and AI-driven solutions. Don't miss out—BoxWorks 2024 kicks off today! We'd love to see your amazing photos from the event and hear about the key highlights! We're also excited to know which innovations you're most looking forward to. #BoxWorks2024

Sanna Maknojia, CSM, provides summary of Box and Microsoft integrations with live demos   Highlights Introduction - Customer Success Corner and Box and Microsoft introduction Box and Microsoft Productivity and Collaboration IntegrationsWrap up Topic Details Introduction - Customer Success Corner and Box and Microsoft introduction   Recording clip here

 SparkGrid Software announces the commercial launch of Box Connector for HubSpot. This groundbreaking solution provides a deep, native integration of Box’s cloud-based content management directly within HubSpot’s CRM platform.The Box connector eliminates the non-integrated third-party tools or complex externalworkflows, offering businesses a seamless and secure way to access, manage, and previewBox files, and utilize Box e-signature capabilities directly inside HubSpot.With over 228,000 companies in more than 135 countries using HubSpot and 97,000 customersrelying on Box, the need for an integrated, efficient workflow between these platforms has neverbeen greater.

Hi team! #file-system I am working a ticket with some Sync questions that WebApp and Client swarm are both stumped on:Summary: From client - "We've encountered an error when trying to transfer ownership of a directory in our Box environment.The error stated the operation can't be completed because the directory is a synced root folder. I removed the sync from the folder and then was able to transfer ownership successfully. My questions are:1. What are the caveats for ownership transfer of a root folder when folder sync is enabled for one or more users in the directory tree?2. Is sync status on subfolders removed for all users when the ownership transfer of the root folder takes place?"Ask: I've pulled what info I can from our support pages, but I'm not seeing anything that addresses the above questions directly. Client pulled the following but recommended I come here for further insight:see this error in the code: