Skip to main content
Solved

You will be redirected to the login account page

  • February 19, 2025
  • 2 replies
  • 92 views
F
Forum|alt.badge.img

If I'm logged in with another account and type in "https://app.box.com/", I get redirected to the page of the account I'm logged in to. How does this work?

Best answer by Jey Bueno Box

Hi ​@f.ryohei 👋 Welcome to the Box Community! When you're logged into Box with one account and visit https://app.box.com/, your browser automatically detects your active session (since you’re logged in to Box already).

 

If you wish to log in using a different Box account, please log out first or use a different supported browser.

 

If you encounter any issues logging in, please let us know. 😊

    2 replies

    Jey Bueno Box
    • Jey Bueno Box
    • Community Manager
    • 919 replies
    • Answer
    • February 19, 2025

    Hi ​@f.ryohei 👋 Welcome to the Box Community! When you're logged into Box with one account and visit https://app.box.com/, your browser automatically detects your active session (since you’re logged in to Box already).

     

    If you wish to log in using a different Box account, please log out first or use a different supported browser.

     

    If you encounter any issues logging in, please let us know. 😊

    F
    Forum|alt.badge.img
    • f.ryohei
    • Author
    • New Participant
    • 1 reply
    • February 21, 2025

    thank you!


    Terms & ConditionsCookie settingsAccessibility statement