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You will be redirected to the login account page

  • February 19, 2025
  • 2 replies
  • 244 views
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If I'm logged in with another account and type in "https://app.box.com/", I get redirected to the page of the account I'm logged in to. How does this work?

Best answer by Jey Bueno Box

Hi ​@f.ryohei 👋 Welcome to the Box Community! When you're logged into Box with one account and visit https://app.box.com/, your browser automatically detects your active session (since you’re logged in to Box already).

 

If you wish to log in using a different Box account, please log out first or use a different supported browser.

 

If you encounter any issues logging in, please let us know. 😊

      2 replies

      Jey Bueno Box
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      • Jey Bueno Box
      • Community Manager
      • Answer
      • February 19, 2025

      Hi ​@f.ryohei 👋 Welcome to the Box Community! When you're logged into Box with one account and visit https://app.box.com/, your browser automatically detects your active session (since you’re logged in to Box already).

       

      If you wish to log in using a different Box account, please log out first or use a different supported browser.

       

      If you encounter any issues logging in, please let us know. 😊

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      • f.ryohei
      • Author
      • New Participant
      • February 21, 2025

      thank you!

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