Hi,
In Order to integrate ACE (App connect enterprise) application with Box for automated file uploads Which ACE application has to place PDF files in specified Box location. So, when I am trying to get authorization code of box I am getting “Disabled by Administrator” error message.
Thought I have sent email to box team, I haven't received any response. If anyone have an idea on this, please help me.
Thanks,
Trinadh
Hi 
Welcome to the Box Community! For this integration, is the error message the one defined in this support article: Disabled by Administrator: Cannot Use Application?
If so, please reach out to your Box Administrator to enable this app. Instructions for the admin are also provided for reference.
We have not received a ticket submitted to our Box Support team. If you need further assistance with this integration after contacting the admin, please submit your request to our Product Support team for troubleshooting. Kindly note that we currently do not have a direct email for support; all concerns requiring account-specific information and further troubleshooting must be submitted via a support ticket. Thank you for your understanding. 
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