Meus arquivos simplesmente estão sumindo do box… até mesmo dentro do site, como posso recupera-los? E existe algum motivo para isso estar acontecendo?
Question
Arquivos desaparecidos
Hi
From the translation, I understand that you need assistance regarding missing files. Apologies for the inconvenience. This may be related to a known issue: Customers may have issues with Uploads, Downloads, and accessing the All Files page.
For the latest status update: All services should now be fully functional. Could you please check your files again?
If this issue is not related to the known problem and you still have missing files, please let us know so we can further investigate. 💙
Thanks for the quick response Jey!Unfortunately my files are still missing... I have several old folders empty, could you help me please?
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