End User Forum

 Something I often go over with end users is how to make our shared links a little bit more secure.So, in this video I’ll demonstrate how you can add a password or an expiry date to your shared links with just a few clicks. This is a great feature for adding that extra layer of security when you share something.Let me know if you have any other questions in the comments!

Is there any way for us to make it easier for users to distinguish between personal folders and departmental folders?

💡Understanding how collaboration and shared links features work ensures you manage access effectively.This quick guide summarizes the difference between collaboration invites and shared links which would help you choose the best method that fits your needs:Collaboration:Invites individuals or external users to a file or folder Requires a Box account to access file or folder as a collaborator Allows users to view, edit, upload/download, and receive updates Ideal for long-term projects and detailed interactionShared Links:Provides a unique URL for access to specific files or folders No Box account needed and users will not count towards seats used Users get “read-only” access and won’t be able to make changes to your files Customizable permissions and security settings Best for sharing content with internal or external users without editing rightsYou may also visit these articles for more details:Collaboration FAQsShared Links FAQs

I have many customers that are setting up their Box environments to optimize department level service accounts and folders to hold organizational information. This enables better content stewardship and ownership from the enterprise, and reduces risk.From a non-technical standpoint, what campaigns or messaging do you share with end users to encourage departmental uses (versus creating and utilizing personal folders)?

What exactly makes the infrastructure of Box in terms of data centers and public cloud services? Woudl it be AWS or Google? 

Hi all, I know many of our healthcare customers love Box for external collaboration for their research teams as Box is both a secure platform for PHI and has advanced collaboration permissioning.With classification labels, Box provides real-time user-facing alerts if someone accidentally tries to share a classified document with an external user, as opposed to other DLP tools that delete the content after it was already shared, and never notifying the user. Working with other universities on research is easy and secure, and integrations with tools Microsoft Office allow users to co-author in real time. I’ve also seen Box used in patient safety and quality departments as a PHI-approved repository for problem investigations and policy/procedure updates. RCAs, incident response proposals, and presentations can be edited and updated directly in Box with tasks and annotation, and then receive sign-off in Box with Box Sign.How else are healthcare organizations using Box? 

I have recently started testing Box Hubs + AI. I’ve created several project hubs which has been great for connecting all stakeholders in a project and being able to ask questions on demand. What other Hubs have others built that have provided productivity gains?

 Ever wondered how to make the most of file annotations in Box preview? in this video we go through how to add comments and annotations to specific places on files from right within Box! Let me know if you have any questions down below 

Trash? What on earth is “trash”? 🤔 As someone who speaks 🇬🇧UK English thankfully I don’t have use Google Translate on Box to find out. The native Box applications have support for a range of different languages and variations and it’s really easy to change to the one that suits you best. All you need to do is log in to Box and then click your profile picture (or initials if you haven’t set a picture yet) in the top right hand corner.  From there select ‘Account Settings’ and then you’ll see a range of options including your language. A screenshot of the account settings page showing the language dialogue box Flick that to the dialect of your choice and then choose ‘Save’.   Much better!Got a top tip to help others feel more at home in Box? Share it in the comments below. 

 When I try to access my account I receive this message. "Your password has expired. Enter your email address and we'll send you steps to create a new   password."  The problem is that I no longer have access to this email, as it no longer exists. Does anyone know how I can solve this problem, so I can regain access to my files?  Thanks in advancedE. Lopes

My computer is not syncing to Box, and I am unable to sign in.

In today's digital age, efficient collaboration and seamless file sharing are crucial for businesses and organizations of all sizes. Box offers a powerful tool called File Request, designed to simplify the process of collecting files and associated metadata securely. Whether you're managing projects, gathering client documents, or collaborating on team assignments, Box File Request provides a fast, user-friendly solution.Box File Request allows you to create customized web forms where individuals can securely upload files without needing direct access to your Box folders. Here’s a breakdown of its key features:User-friendly Interface: Using an intuitive drag-and-drop interface, you can quickly create a web form tailored to your needs. This form enables you to request files from anyone outside your organization without adding them as collaborators. Metadata Customization: Enhance the clarity and context of file submissions by adding metadata attribute fields. You can define these fields

Checkout our support site on steps to get started as a Box User, including video instructions.  Link Step 1: Logging into BoxStep 2: Navigating the All-Files pageStep 3: Creating a new workspaceStep 4: Sharing content with othersStep 5: Staying organized