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file name with email ?

  • October 4, 2024
  • 1 reply
  • 60 views

Hello dear box community,

 

can you tell me why some of my files (excel) stored in box appear with my email on the file name:

excelfile_08122 (juliens@myemail.com).xls 

thanks for your answers, Julien

 

Best answer by Jey Bueno Box

Hi @Julien S 👋 Welcome to Box Community! Do you happen to have Box Sync installed in your machine?

If so, this is most possibly due to duplications and you may learn more here: Duplicate Files With Email Address Added After Sync.


There are generally three situations where these email-appended duplications can occur:


Let us know if you have other related queries 🤗

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1 reply

Jey Bueno Box
  • Community Manager
  • 306 replies
  • Answer
  • October 4, 2024

Hi @Julien S 👋 Welcome to Box Community! Do you happen to have Box Sync installed in your machine?

If so, this is most possibly due to duplications and you may learn more here: Duplicate Files With Email Address Added After Sync.


There are generally three situations where these email-appended duplications can occur:


Let us know if you have other related queries 🤗


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