Skip to main content
Solved

パスワードの変更中に問題が発生しました。(There was a problem changing my password.)


アカウント設定→アカウント→認証にある「パスワードを作成」から設定をすると「パスワードの変更中に問題が発生しました。」というエラーが出て設定ができません。解決方法を教えてください。

Best answer by Jey Bueno Box

👋 Dear ​@kei_yoshi0414, welcome to the Box Community! For now, we can only provide support in English, and sorry for any limitations.

 

I understand your concern about changing your password. If you're having trouble updating your password through the account settings, you can try resetting it via https://app.box.com/reset.

 

If you're still unable to make the change, please let us know, and we'll escalate the issue to our Product Support team.

 

I look forward to hearing from you. 😊

View original
Did this topic help you find an answer to your question?

Jey Bueno Box

👋 Dear ​@kei_yoshi0414, welcome to the Box Community! For now, we can only provide support in English, and sorry for any limitations.

 

I understand your concern about changing your password. If you're having trouble updating your password through the account settings, you can try resetting it via https://app.box.com/reset.

 

If you're still unable to make the change, please let us know, and we'll escalate the issue to our Product Support team.

 

I look forward to hearing from you. 😊


解決できました。

ありがとうございます。


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings