General

Thanks to ​@MMasood Box ​@Tim F Box  Kaitlyn McGillicuddy, CSM’s for yesterday’s overview of Box AI and demo for State and Local Government, you can find the recording clips and summary below.  Recording clipsPublic sector overview and customer polls. Recording clip hereOverview of Box AI features. Recording clip hereDemo. Recording clip hereFull recording here Overview of Box AI Features​@Tim F Box  Customer Success Manager at Box, outlined the functionality and value of Box AI: "We are going to go over Box AI today, how it really turns your content into some manageable instant actionable intelligence for you guys." Recording clip here Secure Native AI Layer: Tim described Box AI as a secure, permission-aware AI layer integrated into Box Content Cloud. It protects organizational data without training on it. Streamlined Workflows: Box AI enables instant document querying, summarization, and automation of content-driven tasks, saving significant time and resources. ​@Tim F Box added: 

The pre-configured template gallery enables users to download, edit, and utilize several of pre-configured Box Doc Gen templates covering multiple use cases and lines of business.We are incredibly excited to announce the pre-configured template gallery in Box Doc Gen, providing users with an assortment of pre-created Box Doc Gen templates that can be leveraged to address document generation use cases, test document generation processes, and train users on how to create and leverage Box Doc Gen templates, including template tags, conditional logic, calculations, and more.Users can select a template from a number of pre-configured templates covering a variety of use cases and perform the following actions:Download the template and edit it in Microsoft Word with the Box Doc Gen Template Creator add-in to align with their specific document generation use case. Use the template in tandem with JSON data to dynamically generate and preview documents directly within Box Doc GenUsers can levera

Thanks to Manu Vohra, MD for Life Sciences, ​@RWeatherly Box , CSM, and ​@AllisonS Box Solutions Engineer, for yesterday’s overview and demo of Box for Life Sciences. You can find the recording clips and highlights below.  Recording clips below:Industry Perspective: Overview of AI for Life Sciences with Manu Vohra. Recording clip here Foundations of Box AI. Recording clip here Box AI demo for Life Sciences. Recording clip here Full recording here  Setting the Stage for Life Sciences Industry ChallengesManu Vohra, who leads Life Sciences at Box, began the discussion by setting the industry context, highlighting the complexity and expense involved in bringing drugs to market. He highlighted key challenges, including the prolonged timeline and monumental costs:“It costs a bit of $2,000,000,000 to bring the drug to market. Most of that…is from R&D, and it takes roughly ten years to actually get it all the way from when it’s a baby molecule until it’s actually in files.” The Evolution o

We are incredibly excited to announce the ability to embed Box Apps within custom apps, third party apps, web portals and more! The Box Apps embedded experience is a HTML-based framework that allows embedding the entire Box App experience in a custom-made application.To embed Box Apps in third party and custom applications, as well as web portals, websites and more, users simply need to select the embed widget link generation tool available from the Box Apps ellipsis menu.With this new integration capability, organizations can:Easily create an embed code (iframe HTML tag) for the Box App they wish to embed. Customize the frame size of the embedded app. Preview how the embedded app will appear. With the embedded Box Apps experience, Box Apps limits navigation and app design editing controls to help users focus on the displayed content. For additional security and to avoid clickjacking, organizations can use the cloud game opt out procedure for embedded apps.This new feature does not r

Users can configure notifications to alert other users any time an item is added, removed, or changed within a metadata view in Box AppsIn April 2025, we introduced enhanced email notifications in Box Apps,  automatically alerting end users when an App is shared with other users. We are excited to share some additional notification capabilities Box Apps to keep users and admins informed throughout their business processes and enhance communication between Box Apps and end-users. Box Apps can now be configured to automatically alert and notify end-users when changes are made to a metadata view within an App. With this new feature: Users can subscribe to views in Box Apps, enabling them to receive email notifications any time the following changes are made to a view within an App: An item is added  An item is removed Any change occurs to an item Users now have the ability to configure the frequency of the notifications, as well as the change threshold. Users can save significant ti

Thanks to ​ Kamil, and  ​@shurrey Box for yesterday’s overview and demo of Box MCP server.  Recording clipsFull recording hereOverview of MCP Server and Box MCP Server. Recording clip hereOpen Source MCP Server, and customer Q&A. Recording clip here Addressing Challenges of AI in Enterprise DataKamil opened by identifying a pain point for enterprises: the disconnect between AI tools and enterprise content. According to Kamil, this separation leads to underutilized data and inefficiencies. Recording clip here"AI tools are disconnected from enterprise content. Employees don't get full value when the AI tools and the data they have are not connected together."Furthermore, security risks abound when employees upload sensitive files to external AI platforms, exposing enterprises to potential data leaks, compliance violations, and governance pitfalls. Custom-built integrations, while a potential solution, pose another challenge as they are complicated, expensive, and difficult to sustain

Thanks to @andrew slate Paige Vermeer and Katy Parker, Data and content management expert, AI explorerand PIM System Administrator at Congo Brands, for yesterdays great demo and overview. Please find the recording and highlights below.  Recording clips of each section:Overview of AI and Box AI. Recording clip hereDemo of client onboarding with metadata extraction. Recording clip hereInterview with Katy Parker of Congo Brands with customer Q&A. Recording clip here  Insights on AI Adoption and ChallengesAndrew kicked off by sharing trends, challenges, and solutions that businesses can leverage to unlock AI’s potential. Recording clip here The Rapid Advancement of AIAndrew explained the ongoing evolution of AI, emphasizing its increased affordability, speed, and intelligence:"AI is only getting cheaper, faster, and smarter as many on the call know. Today, we have models from OpenAI, Anthropic, Google, Meta, and more that overperform on key benchmarks compared to models released just m

Thanks to ​@user10 Box  (Chirine Chartouni, Product Manger), for yesterday’s overview and demo, also thanks to  Jonathan Evans, Fernando Cerenza for sharing their insights. You can find the highlights and recording clips here  Recording clipsOverview of Box Partnership with Microsoft. Recording clip here Integration Overview - Productivity and Collaboration. Recording clip here AI and Copilot. Recording clip here Customer Q&A and Polls. Recording clip here Box-Microsoft Partnership: A High-Level OverviewJonathan Evans provided an overview of the collaboration between Box and Microsoft. He highlighted the breadth of the partnership, noting that Box serves over 115,000 customers, including nearly 70% of the Fortune 500. 90% of these customers are also Microsoft customers, demonstrating the widespread adoption and interoperability of these two solutions. Jonathan emphasized, "Box is deeply committed and invested in this partnership, but Microsoft is too. We work very closely with, ver

In the linked PR from BOX last June, they mentioned a debug view for AI studio. Has anyone here used it? Or can anyone point me to some Box or other reputable sources for more detailed information?I tried asking ChatGPT and it suggests that I should be able to use it if I have admin privileges, which I do. But I see no sign of it in the playground for my agent.Thank you! https://support.box.com/hc/en-us/articles/42423872260115-Enhancements-to-AI-Studio-Jun-2025

Thanks to ​@MMasood Box and Tyler Kratzer for yesterday’s demo of Box for Health and Human Services. Please find recording clips and summary below  Recording clipsOverview from ​@MMasood Box Recording clip hereDemo from Tyler Kratzer. Recording clip here Exploring AI Trends Through Interactive PollsTo kickoff a discussion on AI’s use in the public sector, ​@thomasdeely Box  introduced interactive polls for attendees to reflect on their AI adoption stages and biggest challenges. The polls revealed insights into the readiness of organizations at varying stages of their AI journeys. Recording clip here Many participants were in the early stages, testing proof-of-concept solutions. However, 40% of attendees at a previous Box + Microsoft roundtable had noted organization-wide AI deployments. Thomas shared observations on common barriers to adoption:"The most popular votes we've seen here generally are just concern around data access and permissions, use cases, and change management."​@MMa

Thanks to Jamie Bae, CSM for yesterdays overview of Box AI for Technology organizations. You can find the highlights and recording clips below. Recording clips:1 - Overview of Box’s approach to AI. Recording clip here2 - Overview of Box AI and Demo. Recording clip here Section 1 - Transforming Content Management with AIRecording clip here. Jamie outlined the key benefits of Box AI: Unified AI-Powered Platform: Box integrates tools for collaboration, security, compliance, and workflow automation. Generative AI Capabilities: Box AI enables users to summarize documents, extract insights, and collaborate within a secure environment without data export. Content Creation: AI-driven prompts reduce the time spent on generating marketing emails, meeting notes, and actionable follow-ups directly within Box Notes. Jamie highlighted why AI is fundamental for forward-thinking organizations, noting:"Even for really the most digital companies, our workflows are really often still manual... You ha

can box host a slideshow for me?The idea would be that I would have a folder in box that would contain photos and when someone (unauthenticated random device on the internet) opened the link, a full screen slideshow of those photos would play without any further user interaction. It would be cool if it could play video also.What is the minimum required license for that?

Thanks to  William Higgins,  ​@Meena Ganesh Box  ​@TimDeGregori for yesterday’s demo and workshop on Box AI Agents. Full recording hereMain sections:AI Studio Enhancements plus demo of Contract Review agent and KYC agent Hands on build your own agent “Quiz Me” Customer Q&A, AI Agent Library and Roadmap discussion​​ Summary of the main sectionsSection 1 - AI Studio Enhancements  Section 1 - AI Agent Demo #1 - Legal Contract Analysis​@TimDeGregori  introduced a paralegal-like assistant capable of triaging contracts, detecting risks, and routing content to appropriate reviewers. The agent provides key features that bring speed and consistency to legal processes: Risk Detection: Automatically flags nonstandard clauses and missing protections. Intelligent Routing: Identifies stakeholders who need to review specific items. Speed: Completes hours of manual work in seconds. Executive Summaries: Offers quick, detailed overviews of contract content. The live demo illustrated the agent

Box AI supports both images and text based files. More info + limitations: https://support.box.com/hc/en-us/articles/22158484213267-Box-AI-for-Documents

I recommend this podcast on security permissions which has come up as a topic on our community roundtables.  If your AI isn’t permission-aware, it’s not ready for the enterprise. AI can accelerate productivity, but without the right controls, it risks exposing your most sensitive content. In this episode, Ben Kus, CTO of Box, and ​@Meena Ganesh Box Box Senior Product Marketing Manager, unpack why Secure Retrieval-Augmented Generation (RAG) is essential.Together, they explore how permission-aware AI works, why role-based access isn’t enough, and what it takes to protect data before it’s ever retrieved.Key moments to listen for:(00:00) Why AI poses a real risk to enterprise data(01:40)  What can go wrong when RAG ignores permissions(03:11) How Secure RAG actually works(04:58)  Why role-based access isn’t enough(08:51) The TLDR

How often Box backups run? If the backup settings are changed, can we check that by generating a report?If I need a report to confirm that backups are running properly, is it possible to create a manual report for backups? Or, would it be possible to use certain API (or create a custom API) to receive such reports? 

I am trying to set-up my first Box Form from a DocGen and then use a Relay to start the process. I have created a simple document with one field that is linked into the Form on generation. I fill-in the form, without any attachments, and submit. When the workflow ‘relay’ then runs, I get an error ‘No files were attached to a form submission’I did not think I had to have attachments with the form. Can anyone provide some advice?

Thanks to ​@johnOHara  for yesterday’s demo of Box AI for retail.  You can find the poll on AI use cases for retail, Box AI demo, and customer Q&A here Poll on AI use casesTo gauge attendees' perspectives on AI's role in retail, ​@johnOHara launched an interactive poll. Participants were asked which applications of AI they believed would have the biggest impact, with options like personalized recommendations, supply chain optimization, and contract management. John emphasized the disruptive nature of AI, stating:"It’s crazy to think that all of this is potentially disruptive innovation created by artificial intelligence — something we didn’t even consider just a few years ago."  Managing Digital Assets​@johnOHara  began by addressing the challenges retailers face in managing digital assets—marketing collateral, campaign materials, and assets designed for omni-channel endpoints. He demonstrated how Box’s solutions simplify these processes, replacing outdated manual workflows with au