Skip to main content

General

Ask questions relating to Box here

  • 496 Topics
  • 801 Replies
496 Topics
Laryssa Box
Laryssa BoxNew Participant
published in General
Exciting news! Enterprise Advanced is here
Exciting news! Enterprise Advanced is here

Enterprise Advanced is here and ushering in a new era of apps, automation, and AI!In November at BoxWorks, we shared a vision for transforming how the world works with content and announced more innovation than ever before — think automated workflows, metadata extraction, and AI agents. Now Enterprise Advanced, a powerful plan that brings together the best of Box's intelligent content management tools, is here.With Enterprise Advanced, you can supercharge your organization's productivity and efficiency by streamlining workflows, automating processes, and harnessing the power of AI. Included in the plan are the new products we launched this week -- Box Apps, Box AI Studio, and Box Doc Gen — so you can create custom applications without coding, build tailored AI agents to tackle complex business problems, and generate documents in seconds. Plus, there is now a larger file size limit of 500 GB for seamless uploads and downloads as well as increased API allocations. There’s a lot more comi

544
C
DaneBecker Box
DaneBecker BoxNew Participant
posted in General
Box Announcements: Box Apps is here!

Box Apps is here - Now available with Enterprise Advanced plan!With Box Apps, your teams can streamline business processes and accelerate daily work with no-code, purpose-built apps that include custom dashboards, metadata views, and integrated content workflows.We are excited to announce the following functionality:Effortless App Creation: Build apps with an intuitive no-code, drag-and-drop builder. Tailored User Experiences: Customize layouts and metadata views to suit your needs. Intelligent Metadata Extraction: Leverage the power of Box AI to extract and organize Metadata effortlessly (in beta). Scalable Metadata Management: Manage metadata at scale efficiently with powerful tools. Bulk Content Upload: Easily upload and organize content with auto-filing capabilities. Integrated Content Automation: Drive business processes end-to-end with integrated content workflow capabilities (coming soon).Want to learn more about Box Apps? Here are a few resources to help you get started.Resourc

280
DaneBecker Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Join us in supporting Los Angeles
Join us in supporting Los Angeles

We are deeply concerned about the devastating wildfires in southern California, and our hearts are with everyone impacted during this difficult time. We stand with you, LA, and send our love and support. ❤️ 🤗 Join us in giving back! We're currently fundraising for two impactful organizations:Baby 2 Baby American Red Cross (LA wildfire response) Through Box.org, Box is giving and matching donations to these organizations. In the spirit of community and the positive difference we can make together, we invite you to join us in giving and learn more about each organization here.  Check out our Box Blogs to learn more about how we are supporting Los Angeles. Together, we can make a positive difference in the lives of those affected. Let's show the power of community! 😇  

130
C
Meena Ganesh Box
Meena Ganesh BoxNew Participant
posted in General
Box Announcements: Box AI Studio is here!

🎉Box AI Studio is here - Now available with EAdvanced plan!🎉With Box AI Studio, you can control and customize how Box Al works for you. Plus, integrate your Box AI agents with with best-of-breed large language models (LLMs) from our trusted AI model providers.The five key features include: No-code creation of tailored AI agents Advanced customization options reflecting organizational context and branding, along with access to the latest AI models from trusted providers to choose for your agent A testing playground for experimenting with models and prompts Secure user access management for agent deployment Built-in Agent Switcher that allows users to easily choose agents for their questions. Learn more by visiting our Box AI Studio page, or dive deeper with the resources below!Resources: Box AI Studio Overview Deck (PPT) Box AI Studio Datasheet Box AI Studio Page Box AI Studio Blog Product Support Page AI Thought Leadership blog on how to maximize your agent's effect

660
Meena Ganesh Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Tuesday Tips & Tricks: Best Practices for Organizing Your Box Hubs
Tuesday Tips & Tricks: Best Practices for Organizing Your Box Hubs

Box Hubs are a powerful way to centralize, organize, and display your content effectively. Here's a guide packed with tips and best practices for organizing your Box Hub. 1. Build a Strong Foundation: Structuring Your HubA well-structured Hub ensures easy navigation and content accessibility. Start by mapping out your content into logical sections. Sections allow you to group similar files, topics, or themes, which simplifies browsing and keeps things tidy. Create Sections Wisely: Click the “Add Block +” button and select Section. Give each section a clear, concise title (within the 100-character limit) and consider adding a brief description to guide users. Plan Ahead: Before adding content, think about the overarching categories your Hub needs. For example, for a product launch Hub, you might include sections like Marketing Assets, Product Documentation, and Training Resources.  2. Content Blocks: Your Secret Weapon for EngagementContent blocks are the building blocks of your Hub. W

1500
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box Community Weekly Digest: January 10, 2025
Box Community Weekly Digest: January 10, 2025

Stay up-to-date with all things Box! This week’s edition brings you the latest product updates, helpful resources, upcoming events, and community highlights. Dive in and see what’s happening this week in your Box Community.  We are thrilled to announce that Box has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Document Management. In this report, Box is recognized for its Ability to Execute and the Completeness of its Vision.👉 Read our recent Box Blogs by Amy Poon, Sr. Manager, Analyst Relations to learn more.  mxHERO Mail2Cloud Extends Box's Intelligent Content Cloud Value to Email Bubo Defense Announces Collaboration with Box Tuesday Tips & Tricks: Mastering Box Relay – Building and Managing Workflows 🚀 Box Relay Users—We Want Your Insight! 🚀 Thursday’s FAQ: How to Maximize the Power of Box Forms with Relay Triggers? Highlights from Community Roundtable: Box and Google Updates  🎉 We honor the passion and influence of our incredible Box experts, whose contributi

752
Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Highlights from Community Roundtable: Box and Google Updates

Thanks to Chirine Chartouni, Product Manager, and Rich O’Connell, Business Development, for yesterday’s overview of Box and Google features and roadmap. Highlights and recording below. Overview of Box and Google PartnershipBox for Google WorkspaceBox for Google Workspace add on Box and the Google cloud marketplaceCustomer Q&A Topic Slides Overview of Box and Google partnership Recording clip here Box and Google Partnership  Box for Google Workspace and Box for Google Workspace add on    Recording clip here   Box and the Google cloud marketplace Box differentiators   Recording clip here   Customer Q&A  Recording clip here How to move multiple documents to Box Can Box Forms be made available outside of EAdvanced?        

400
thomasdeely Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
🚀 Box Relay Users—We Want Your Insight! 🚀

💬 Drop a comment on how Box Relay has made a difference for you and your team! ⬇️ Let's discuss how you're maximizing the power of Box Relay. 😎

120
Jey Bueno Box
Y
YTWNew Participant
asked in General
System Version of Box

Hi, Is there a way to find the version of Website Box?Or is there a webpage that outlines the rules for system versions?Thank you!

741
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Posting Guidelines for the Box Community 🤝

Get started with sharing, engaging, and connecting with fellow members in a meaningful way. 🤗 ✍ Whether you're sharing a question, insight, or resource, these tips will help ensure your contributions are clear, impactful, and in line with our community guidelines! Log in to https://community.box.com/ using your Box credentials. Click “Create A Post” in the upper right corner. Select either ‘Question’ or ‘Conversation’ based on your topic. Enter a title that best describes your topic. Ask your question, write your content, or share your ideas. Use the formatting tools to organize and present your content effectively. If helpful, you can also insert links 🔗, attach images/screenshots 🖼, or embed videos 🎥. Select the appropriate category for your post. Use applicable tags to categorize your content with relevant keywords or phrases. Ensure that your posts align with our Community Terms & Conditions.  👇 Check the GIF below for a sample post in ‘Conversation’: Rel

15470
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Celebrating Our 2024 Milestones Together!
Celebrating Our 2024 Milestones Together!

As we close another year, we take a moment to reflect on the incredible growth, engagement, and collaboration that have defined the Box Community in 2024. Thanks to your contributions, insights, and enthusiasm, we've reached new milestones, tackled exciting challenges, and built stronger connections. Let’s take a look at some of the most exciting highlights from this year! 💫  This year, the Box Community buzzed with exciting discussions and trends. The following topics led the charge:   🔥 Let's have some fun with AI Prompts!✍ By @JenG Box This is an engaging discussion about your favorite prompts to use in Box AI. It covers a variety of useful ideas, such as summarizing action items in bullet points, using Box Notes as "start here" guides, and leveraging Box AI to generate notes for tasks like conducting a virtual debate. Additionally, it includes using Box Notes to take meeting minutes and AI to write follow-up emails for attendees.     🔥 Box Drive Update! We are releasing Folder R

590
Jey Bueno Box
A
AmitNew Participant
asked in General
Move/Copy files from AWS S3 to Box folder

I want to move files from AWS S3 bucket to Box folder. Is there any way to transfer files using workflow or box integration with AWS S3 bucket?

2412
A
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Cheers to an Incredible Year 🎆

Hi Awesome Community Members, 💙 As we bid farewell to another incredible year, we want to extend our heartfelt thanks to each and every one of you. Your contributions, insights, and boundless energy have made our community brighter and all-around stellar! 💫 May the new year bring you joy, prosperity, and countless moments of happiness. We’re excited to continue this journey together and look forward to sharing more successful moments in the coming year. ✨ Thank you for being such an important part of our wonderful community.  Cheers to you all! 🥂 Regards,The Box Community Team 🍾

70
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: What Are the Different Collaboration Roles in Box?
Thursday's FAQ: What Are the Different Collaboration Roles in Box?

To protect all your files, whether sensitive or not, ensure each team member has the appropriate level of access to sensitive files and content. Box provides granular access controls that enable you to assign specific roles based on file permission levels. Below are the different roles to help you understand Box's permission levels when collaborating. Available to all Accounts: ✍ Note:The account admin must enable these permission levels in the Admin Console, by navigating to Enterprise Settings > Content & Sharing tab and scrolling down to the Collaborating on Content section.  These permission levels are also applicable only to folders; collaborators in single files can be granted only Editor or Viewer access levels.  Roles Definition Editor Has full read/write access to a folder or file. Is able to view, download, upload, edit, delete, copy, move, rename, generate and edit shared links, make comments, assign tasks, create tags, and invi

2130
Jey Bueno Box
M
mukul18anandNew Participant
posted in General
Unable to create a Box API connection using client ID and client secret

I am fairly new to Box Java API. I am trying to use the BoxAPIConnection API to get a connection to Box using client id and secret. Here is the code that I am using as per the documentation: BoxAPIConnection api = new BoxAPIConnection(“<client_id>”,“<client_secret>”); I am getting the following error: Exception in thread “main” com.box.sdk.BoxAPIResponseException: The API returned an error code [401 | .08eaad29f26b48b94acb1d577e5ceb51f] at box.java.sdk@4.5.0/com.box.sdk.BoxAPIResponse.toBoxResponse(BoxAPIResponse.java:147) at box.java.sdk@4.5.0/com.box.sdk.BoxAPIRequest.trySend(BoxAPIRequest.java:616) at box.java.sdk@4.5.0/com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:380) at box.java.sdk@4.5.0/com.box.sdk.BoxJSONRequest.send(BoxJSONRequest.java:106) at box.java.sdk@4.5.0/com.box.sdk.BoxJSONRequest.send(BoxJSONRequest.java:17) at box.java.sdk@4.5.0/com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:347) at box.java.sdk@4.5.0/com.box.sdk.BoxJSONRequest.send(BoxJSONRequest

3306
S
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight: 🌟 Box and CrowdStrike Join Forces
Monday's Community Spotlight: 🌟 Box and CrowdStrike Join Forces

We’re thrilled to join forces with CrowdStrike, a new integration layering powerful cloud-based content security with world-class endpoint protection. Cybersecurity threats are accelerating. To keep our customers one step ahead, Box and CrowdStrike have joined forces to offer a solution that helps organizations detect and respond to threats faster than ever before. By integrating CrowdStrike Falcon® Zero Trust Assessment (ZTA) with Box Shield, customers can ensure only trusted, secure devices access sensitive content.  💡 Learn more about this integration: Taking security beyond the cloud: Box and CrowdStrike join forces | Ben Weiner, Product Marketing Manager at Box Additional resources:Box Shield Box Shield is integrating with CrowdStrike to deliver enhanced endpoint protection CrowdStrike 2024 Global Threat Report Please do not hesitate to reach out to us if you have concerns or inquiries. 💙  

180
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 🙌
Weekly Round-up! 🙌

Welcome to this week’s digest, your prime source for all the latest buzz. Dive into the newest topics shaping our forums, explore recent updates enhancing your Box experience, and celebrate the outstanding speakers and community members making a difference! 💫 At Box, we’re building a thriving AI ecosystem. By seamlessly integrating with third-party AI solutions, we empower our partners to deliver even greater value to their customers. 👉 See Box AI Partner Ecosystem Community Page to check out our AI Partners and explore the full potential of AI-powered tools!👉 Dive into our latest blog post, Building a Thriving AI Ecosystem, to learn more.  Hey there! Meet LILT (AI-powered translations in Box) New Box for Salesforce Install Tutorial on Youtube Tuesday Tips and Tricks: Enhancing Security with Additional Recipient Authentication in Box Sign Event Summary: BoxWorks 2024 - Day 2: HigherEdWorks Box AI-mazing Partner Ecosystem: Connect, Learn, Innovate! Transforming P&C insu

370
Jey Bueno Box
K
koichiNew Participant
asked in General
personal accounts for BOX

Is there a feature to prevent the use of personal accounts for BOX?

753
K
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Transforming P&C insurance operations: Best practices with Box and Guidewire

Perry Rotella, MD Financial Services, Box, and Tim Kennedy, Solutions Alliance Manager, Guidewire, overview the future of content based insurance workflows.  Recording and highlights below. How Business Process Management is transforming P&C insurance Cutting-edge techniques for extracting metadata from claims documents Best practices for governing P&C insurance workflows Streamlining workflows with powerful no-code form solutions     Overview of Intelligent Content Management in Insurance     Recording clip here   Guidewire Perspective from Tim Kennedy Recording clip here   Customer Q&A  Recording clip here Q&A on Document Generation  

561
J
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box AI-mazing Partner Ecosystem: Connect, Learn, Innovate!
Box AI-mazing Partner Ecosystem: Connect, Learn, Innovate!

Introducing our Box AI Partner Ecosystem—a dedicated community subpage specifically designed for our Box AI Partners. Here, you can meet our partners who are building solutions with secure, enterprise-grade AI for your content. Link: https://community.box.com/p/boxaipartnersYou can also navigate to Box AI from the top navigation bar > Box AI Partner Ecosystem Explore the full potential of AI-powered tools and learn about our AI Partners through our featured topics. Engage and connect with Box and Partner experts to see what's in store for you! Learn more about our AI Partners in the Box Blogs "Building a Thriving AI Ecosystem" by ​@michellecolwell Box, Sr. Business Development Manager.Our thriving AI ecosystem includes key categories such as:Intelligent Document Processing Search/Agents Generative AIHave questions about our Partners and their AI-powered tools? Leave your comments on their posts or click +Create a post, and choose “Partner Forum” under Category. Let's make the future

3720
Jey Bueno Box
2
20GTNew Participant
asked in General
No download button even when authorized

The Download button only flashes on the screen at the beginning for a second and then vanishes, YES, DOWNLOADS were AUTHORIZED When the link was created. How can I fix this?

1143
Jey Bueno Box
I
ICT Promotion DepartmentNew Participant
asked in General
About license

(1) Regarding license additionCurrently there are 3 licenses.I would like to add 2 licenses for a total of 5 accounts.Please issue a quotation.Please also tell me how to order and how to add a license.(2) Regarding “account reactivation”I canceled my account.Cancellation ID is 12388625.The deadline is December 26, 2024.Do I need to "reactivate my account" before adding a license in (1)?

703
Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 🤝
Weekly Round-up! 🤝

We’re excited to feature the latest community topics buzzing this week, spotlight and celebrate our standout members for their incredible contributions, and share the latest updates. Dive into the current discussions shaping our journey, find inspiration from top contributors, and get up to speed with the exciting enhancements to Box.  How to easily add subtitles to your videos directly from Box with VEED Content creators - Repurpose any of your Box content with Hunch Monday's Community Spotlight: 🌟 RWS Global Chooses Box for Intelligent Content Management What's new at Box for 2025 - live demo and customer Q&A Adobe Express for Box Community Roundtable - highlights and recording Tuesday Tips and Tricks: Unlock Creativity with Adobe Express in Box Upcoming breaking change in the Box AI API - Extract Structured Thursday’s FAQ: How to Get Started with Adobe Express for Box? Let’s Build HubSpot Apps – Box Connector  🎉 This week’s edition shines a spotlight on our fan

470
Jey Bueno Box
sparkgridsoftware
sparkgridsoftwareNew Participant
published in General
Let’s Build HubSpot Apps – Box Connector
Let’s Build HubSpot Apps – Box Connector

We recently had the pleasure to meet with Chris Carolan from Conveying Your Message – a HubSpot Partner. In this live stream, we discussed Box Connector, the Official Integration for Box and HubSpot.Let’s watch the recording of the show here:  Or read Chris’s take from the show himself:🔥 Just wrapped an incredible Let’s Build episode exploring the new Box–HubSpot integration with Chris Eustace from SparkGrid Software!Key takeaways that blew my mind: Seamless file management INSIDE #HubSpot using the new UIX tools (no more jumping between systems!) Automatic folder pinning that creates a truly unified customer view Enterprise-grade security/compliance that won’t break the bank Box Sign integration with unlimited e-signatures (goodbye envelope volume gotchas!) Box AI capabilities coming that will revolutionize unstructured data managementThe most exciting part? This isn’t just for enterprise – SparkGrid has made it accessible for businesses of all sizes. Smart file management shouldn’t

260
sparkgridsoftware
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Tuesday Tips and Tricks: Unlock Creativity with Adobe Express in Box
Tuesday Tips and Tricks: Unlock Creativity with Adobe Express in Box

Exciting news! 🎉 Starting today, you can now access the Adobe Express image editor directly from the cloud platform. The Adobe Express for Box integration brings AI-powered image editing to Box, allowing you to create and edit visual content without opening another website or app.📢 Here’s how to take full advantage of these new capabilities! 1. Instant Image Editing with Ease Adobe Express brings powerful editing tools right into your Box workspace, allowing you to quickly tweak your images in just a few clicks. With the integration, you can: Crop and resize images instantly to fit specific formats or design needs. Apply filters and adjust opacity to fine-tune your visuals without the need for external tools. Remove distracting elements like backgrounds or objects that clutter your image.   2. Generative AI for Effortless CreativityOne of the most exciting features of this integration is the use of Firefly-powered generative AI within Adobe Express. It allows you to: Add or repla

621
Jey Bueno Box

Badge winners

Show all badges

Didn't find what you were looking for?

Ask the Community
Terms & ConditionsCookie settings