Hi,
When I only have viewer permission, would it be possible to open the file?Or I only can view the file icon? Thanks
Hi,
When I only have viewer permission, would it be possible to open the file?Or I only can view the file icon? Thanks
👋 Hi
Yes, if you have viewer permission, you can open the file and download it if needed.
A viewer has read access to a folder or file. Once invited to a folder, the viewer is able to preview, download, make comments, and generate shared links. The viewer is not able to add tags, invite new collaborators, edit shared links, upload, edit files, or delete items in the folder.
To learn more about the different permission levels, please visit:
👉 Understanding Collaborator Permission Levels
Feel free to reach out if you have any other questions. 😊
When i open file icon, the file open button is disabled status. Does it mean i don’t have permission ? Thanks. The screenshot is only example, not real one.

Hi
Thank you! We look forward to helping you get this sorted out. 😊
Thanks, there is one thing which I should verify, does the permission is determinted by file or folder?
Hi
Permissions can be determined at both the folder and file level, depending on how the sharing is set up.
In Box, permission levels follow a “waterfall” model. Individuals have access only to the folder they are invited into and any subfolders beneath it. You can also be invited to individual files.
You can visit Understanding Folder Permissions to learn more.
Feel free to reach out to us if you have other concerns. 😊
Thanks, if end user has no permission for some file in box, when they access it, is there any message will be shown? Or they only can not view the files.
Hello
For example:
Hope this helps! Feel free to reply if you have any other questions about file sharing. Happy to assist. 😊
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