Thanks to @andrew slate Paige Vermeer and Katy Parker, Data and content management expert, AI explorer

and PIM System Administrator at Congo Brands, for yesterdays great demo and overview. Please find the recording and highlights below. 

Insights on AI Adoption and Challenges

Andrew kicked off by sharing trends, challenges, and solutions that businesses can leverage to unlock AI’s potential. Recording clip here

The Rapid Advancement of AI

Andrew explained the ongoing evolution of AI, emphasizing its increased affordability, speed, and intelligence:

"AI is only getting cheaper, faster, and smarter as many on the call know. Today, we have models from OpenAI, Anthropic, Google, Meta, and more that overperform on key benchmarks compared to models released just months ago."

Blockers to AI Adoption

Andrew conducted a poll to identify challenges in adopting AI. He pinpointed major roadblocks that many businesses face:

• Data access: "AI is only as good as the data it can access."

• Context fragmentation: "Most businesses store their information in different documents, across various file types, and within different systems."

• Security concerns: "You need control to reduce risk, and that extends beyond security. As AI continues to advance, you’ll want the optionality to make pivots and take advantage of the best models for your use case."

Driving Results with AI: Practical Demonstrations

Paige, a Solutions Engineer, showcased how Box AI streamlines client onboarding workflows through automation and metadata management. Recording clip here

Customizing Data Collection and Automating Processes

Paige demonstrated how Box apps enable businesses to configure and customize data collection fields, tagging metadata that drives downstream processes. She showed how onboarding workflows could be automated, significantly reducing manual tasks."What might have taken my team, you know, tons of hours... could be simplified down to a matter of seconds and it’s also gonna reduce significantly the risk of human error."

Enhancing Security with Automated Policies

The demo also highlighted Box’s intelligent security features. Sensitive documents were flagged, classified, and protected using automated data classification rules:"We’ve had Box automatically apply this data classification label to reinforce some security policies such as dynamic watermarking and even restricting my ability to share this file with specific external parties."

Product Announcements: Unlocking Intelligent Automation

The demo concluded updates on new Box products aimed at simplifying workflows and driving efficiency:

• Box Extract: Customizable, highly accurate data extraction at scale, offering deeper insights into complex documents.

• Box Automate: A no-code workflow builder to orchestrate processes across teams and AI agents for maximum efficiency.

• Shield Pro: Intelligent security tools, including agents for data classification and threat analysis, addressing common security concerns.

Audience members voted on their favorite, with most interest in Box Automate: "Really that nervous system for executing on AI’s operation and orchestrating across agents."

An Interview with Katie Parker from Congo Brands

Katie Parker (System Administrator, Congo Brands) shared how Congo Brands uses Box and AI tools to drive business growth and streamline workflows. Recording clip here. She revealed two key use cases:

Parker also emphasized using AI chat agents for creating executive summaries for lengthy contracts: "When you're talking about those 70-page contracts that no one wants to sit down and read line for line... your executive team... just should need to know what is it, what am I getting, and how much does it cost."

Resources

Box for SMB One pager here

Box for small business landing page here

Certintell Customer Story here

CNM Customer Story here