I'm sharing a box drive with a friend,
I'm the only one who cannot delete or rename files or folders, and I can only add files.
When viewed on the web, I don't see a menu for deleting files at all, and even in the desktop client, files revert back to their original state after being deleted or renamed.
How can I get things back to normal?
👋 Hi
It’s possible that you have a “Viewer Uploader” access level. I outlined the definition below for quick reference:
A combination of Viewer and Uploader.
Has full read access to a folder and limited write access.
Able to preview, download, add comments, generate shared links, and upload content to the folder.
Not able to add tags, invite new collaborators, modify file names, or delete items in the folder.
To update a file, people with this permission had to download a file, edit it locally, and re-upload (using the same file name).
Can use Box Edit to perform the same action (download, edit, and re-upload) seamlessly.
See What Are the Different Collaboration Roles in Box? community article to learn more about roles.
You can also check out this support article: Understanding Collaborator Permission Levels
To check and modify your access, please reach out to the file/folder owner. Have a wonderful day! 🌻
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