API

I referred the API documentation from link below:https://developer.box.com/reference/get-users/#param-user_typeAccording to the documentation, I should be able to fetch external users by passing the value "external" to the "user_type" query parameter in the "/users" API. However, when I tried this, it returned an empty list, even though I know there are external users in my account. I have attached screenshots for your reference.External User tab UIPostman API responseCould you please clarify if any limitations with the a

We are looking to automate the process of adding users to segments within an Information Barrier using the Box API, as we anticipate frequent additions to each segment. However, we are encountering issues during implementation.When attempting to add a user to a segment while the Information Barrier is in the "enabled" state, the API returns a 409 Conflict response.The API endpoint we are using for this operation is: POST /shield-information-barrier-segment-members.We understand from the documentation that modifying segment members is not allowed when the Information Barrier is in the "enabled" state. Could you provide guidance on the recommended approach to edit segment members via the API under these circumstances? Is there a specific workflow we should follow to handle this?

Hi Everyone,Need to have any documentation about the default expiration period for a JWT requested through private key default expiration period.Best Regards

Hello Box devs!I’ve written a JS script that connects to box and uploads some files. When I run it locally, the script connects to Box using the following: { "boxAppSettings": { "clientID": "value", "clientSecret": "value", "appAuth": { "publicKeyID": "value", "privateKey": "value", "passphrase": "value" } }, "enterpriseID": "value"}Locally this works and there is no problem. The issue is when the script is run by a Github Workflow for automation. In this case, no matter how I format the private key value, I get this response: Error connecting to box: secretOrPrivateKey is not valid key materialThis is the error I would get locally if the key was not being correctly loaded, due to an incorrect filepath or data type (not a string). I’ve confirmed this is not the case on github - the script finds the secret value, but using it produces this error.  I’m having a very tough time unders

Hi, I created a platform App using OAuth 2.0.  I created a website that allows a user to login to Box, then use the Box API to list all the folders that the user owns.  I use the Create folder lock endpoint to allow the user to lock/unlock a folder.  However I always get an Authorization failed when trying to lock/unlock.  The app has both read and write permissions.  Are there other settings I need to set ?  Thanks.

お疲れ様です。SalesforceからBoxApiへのアクセスを試みたのですが、エラーになってしまってアクセスできませんでした。エラーの内容：Box API 認証エラー: {"error":"invalid_grant","error_description":"Please check the 'sub' claim. The 'sub' specified is invalid."} 実際いただいた、公開鍵/秘密鍵のペアのデータを確認したところ、Enterprise IDが0になっていたので、subにUserID（番号）を入れて、box_sub_typeをuserにしましたがエラーになりました。最初はこの設定でやっていました。 ですが、エラーになっていましたので、アプリの状態も確認しました。 こちらのアプリが承認されていないからアクセスされないというのも原因としてありますでしょうか？結論として、無料ユーザの場合は外部ApiからJWT認証してデータをとることは不可能なのでしょうか？可能でしたら、やり方を教えていただけますでしょうか。以上、よろしくお願いいたします。

Hello, Team.I got a 429 Error when calling the search API.The error message is as follows.--------------------{"type":"error","status":429,"code":"rate_limit_exceeded","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Request rate limit exceeded, please try again later","request_id":"XXXXXX"}--------------------I found information about this error at the link below.https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/https://developer.box.com/guides/api-calls/permi

I am developing using Box.V2 (5.8.0) in VB.Net. Dim downloadStreamRequest = objBoxClient.FilesManager.DownloadAsync(strBoxId)  downloadStreamRequest.Wait() When executing the above process repeatedly, an internal exception with "Request timed out" always occurs on the third attempt.Even if I restart the program and try again, it still happens on the third attempt.I am not sure what is causing this issue and am struggling to find a solution.If anyone knows how to resolve this, please let me know.

How do I programmatically move files from my app service account to user accounts? I need to distribute app-uploaded files between the users. I am using box.sdk.gen API. What is the allocated space limit for the service account with a business plus subscription?

Hello I am Using Box Search API and Also Try To Search With dll When I Give the Search Keyword “disposition” In response I Get the files Which contain “disposition” in file name and file content.But ,Here i also get files Which Contain Different Keyword “dispositive” and “disposal”Hello ,Box Team Can You explain me this ?and i also try with Exact Match using operator “disposition” but return same result.  

Hello, I’m getting 104 errors when processing webhooks for Trashed files.The error only occurs in this specific scenario - I have no issues doing similar processing of webhooks for Uploaded or Restored files. I also have tested the same API calls I’m running here from a Jupyter notebook using the same app auth with no issues. Specifically, when I receive a webhook notification that a file has been trashed, I call box.trashed_files.get_trashed_file_by_id() with the ID from the webhook message. (This is all Python with the newer box-sdk-gen library.) This call throws the 104. When I make the same call from my notebook, it returns the file info I need with no errors.

Hello,I am working on an integration between kintone and Box. When using a Box Starter account to create a shared link from kintone for internal use, I encountered the following error:{"type":"error","status":403,"code":"forbidden","context_info":{"errors":[{"reason":"invalid_parameter","name":"access","message":"Invalid value '1'. The item does not allow this access option."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Forbidden","request_id":"h7yusxhze4s1svcd"}The issue does not occur when the access is set to 'open', but it appears when the access is set to 'company'.Could anyone help me understand the cause of this issue and how to resolve it?Thank you for your help!Best regards,Marie

I would like to clarify the API call limitations when using the CDATA JDBC driver. Specifically:1. Are there any restrictions on the number of API calls that can be made using this driver?2. It was mentioned on the Box website that Integration Partner API calls are not subject to usage charges. Can you confirm whether API calls made through the CDATA Box JDBC driver are also exempt from counting towards our client’s limit?Additionally, if API calls made through the CDATA JDBC driver are chargeable, could you provide details on:1. The cost structure once the API limit is exceeded.2. Whether the Business Plus plan (which includes 50,000 API calls per month) covers these API calls, or if they are treated separately.We understand that the final decision on API call charges rests with Box, but we would appreciate any clarification you can provide to ensure proper planning.

Is it possible to import information to documents in BOX via a metadata template using a CSV file? Or is it possible to add metadata to documents in BOX using a CSV file as custom metadata? And how to do that? What I want to do is to use a CSV file to add individual metadata to a large number of documents at once.I will need to use metadata templates from the UI and manually enter values for each attribute. Instead of doing that, I want to use a CSV file to apply them all at once and save time.Currently, a test metadata template has been created. I understand that it is possible to export metadata information.Extract metadata - Box Developer Documentation

Hi,I have multiple Co-Admin accounts, and each has created their own files and folders. However, I do not have an existing Admin account with access to all content. To resolve this, I created a new Admin account, and my goal is to have a single account that can access all files and folders across the organization.In the Admin Console → Content Management, I can see all users' data. However, when I use the Box API endpoint:https://api.box.com/2.0/folders/0/items  the API response only returns the files and folders that the Admin account has direct access to, rather than all content from all users.Is there any way to retrieve all data across all users without explicitly adding the Admin account as a collaborator to each folder?

Is it possible to retrieve the names of all folders and files from a folder, including everything inside its subfolders, via the API?

Hello,I am trying to upload a document but am receiving error 400 (API upload did not contain a file part).I have to use an application called 4D to submit the http request using the following code…    $boundary:=Generate UUID    $crlf:="\r\n"        $bodyPartTxt:=""        $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+$crlf        $bodyPartTxt:=$bodyPartTxt+"Content-Disposition: form-data; name=\"attributes\""+$crlf         $bodyPartTxt:=$bodyPartTxt+"Content-Type: application/json"+$crlf+$crlf        $bodyPartTxt:=$bodyPartTxt+$attributesText+$crlf        $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+$crlf        $bodyPartTxt:=$bodyPartTxt+"Content-Disposition: form-data; name=\"file\"; filename=\""+$docName+"\""+$crlf        $bodyPartTxt:=$bodyPartTxt+"Content-Type: text/plain"+$crlf        $bodyPartTxt:=$bodyPartTxt+"Some text."+$crlf        $bodyPartTxt:=$bodyPartTxt+"--"+$boundary+"--"    AR

We are looking to interact with millions of files. We have noticed on the box site that Enterprise business plan has a limit of 100,000 API calls per month. Can this rate be increased? If so, what can it be increased to?

Hello,I have had a script working for a while and recently I started getting errors.Example:box storage-policies:assign 1111111 22222222Errorbox : Unexpected API Response [403 Forbidden | 0c905f030dd35551650c37d06ecdc251d.0c905f030dd35551650c37d06ecdc251d] forbidden - Purchase validation failed.I’m not sure why this started happening.  I’m about to go through setup again in hopes it will fix it.

Hi Everyone,Is there any behavior change in Get Token functionality recently? We are not able to get any token from Box.Regards

Hi,I’ve been going around in circles for the last hour and a half trying to figure out how to use a Limited Access App on a free account. Is this even possible? I’ve seen various posts from a year ago saying this feature had been “temporally” disabled, is it still “temporally” disabled? I’m up to the point of trying to authorize the app but none of the menus as described in this tutorial are visible for me. Cheers,Michael

We want to avoid getting charged when moving some files from box to sharepoint. apparently there is the API issue where we have to manually download one file by one file vs using boxs ability to download and move but we wanted to make sure we knew the exact difference and options before we spent hours moving files for an important peoject. 

I'm having problems with API requests to my Box.com account. I'm trying to read the contents of an XML file in Box, but I'm getting a 403 error code. Is this because I only have a starter account on Box?

Hi,I have a question regarding OAuth authentication in Box. Currently, we are using the Splunk Add-on for Box, and I am trying to configure the account using OAuth to collect file and folder metadata.I have configured an account using OAuth in the add-on to collect file and folder metadata. I have created a Client ID and Client Secret from one Box account and added these credentials in the Splunk Add-on for authentication. During the authentication process, the add-on redirects me to Box to authorize the request.However, I noticed that if I log in with a different Box account during authorization, the add-on still allows me to save the account without verifying whether the provided Client ID belongs to the logged-in Box account. As a result, the metadata retrieved for files and folders corresponds to the account used during authentication rather than the account from which the Client ID

HiAs a service I need to scan files on box of Users. Since I will exceed the API limit under the quota given by Box as per purchase. My Client informed me the api calls made form Apps in Box integration are free. So, Is it true that If I make API calls from the clinet-id and client-secret that of APP published by us and added by our client will be free. Will this not be counted in quota.Since plan supports 100K API calls and can I make >100K API calls free.