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During call to query folder by metadata I'm getting HTTP 400 - too_many_instances, this is happening just with one box subscription, it's working for the other one

Request:

curl --location 'https://api.box.com/2.0/metadata_queries/execute_read' \
--header 'box-version: 2024.0' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer ****' \
--data '{
    "from": "enterprise_1234.metadata",
    "query": "entityId = :entityId and entityType = :entityType",
    "query_params": {
        "entityId": 1,
        "entityType": "TEST_FOLDER"
    },
    "fields": [
        "id"
    ],
    "ancestor_folder_id": "0"
}'

Response:

{
    "type": "error",
    "status": 400,
    "code": "too_many_instances",
    "help_url": "https://developer.box.com/reference/post-metadata-queries-execute-read/",
    "message": "Too many instances, and no supporting index available",
    "request_id": "0e75317d0072c5a523ba79f1422552050"
}

Tried to find something in box community but all the references are old and the links are not working anymore

Did you ever figure this out? I’m having the same issue.

Generally if this error pops up, we’ll need to enable a specific feature for you. Working through our Product Support team or your account team is going to be the best way to resolve this issue. 

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