Hello,I’m facing an issue with Box Sign API: I upload a file via API and create a Sign Request — API responds successfully, but the sign email is not sent. If I upload the same file manually in the same folder and create a Sign Request, the email is sent. Question: How can I make API-uploaded files trigger the sign email automatically, like manually uploaded files?

Question

Sign Request Email Not Sent for API-Uploaded Files in Box

Hello,

I’m facing an issue with Box Sign API:

I upload a file via API and create a Sign Request — API responds successfully, but the sign email is not sent.
If I upload the same file manually in the same folder and create a Sign Request, the email is sent.

Question: How can I make API-uploaded files trigger the sign email automatically, like manually uploaded files?