Skip to main content

I created a Google Docs document on Box and have been working on it on my Dell laptop and it's worked beautifully.   Now I am about to travel and wanted to view/modify this document both on my Samsung G10 and my new Ipad mini (5th Gen).  And I definely can't seem to figure how to even open the doc from Box on my Ipad Mini.  And on my Samsung G-10, I can download the doc into Google docs and modify it from there, but it won't save the modifications back to the original doc on Box. 


What am I doing wrong? Or can these changes not be done (the same way they are done on the laptop) on either an Android phone or Ipad mini? 


 

Hi Jeannette, 


Welcome to the Box Community!


To be able to edit your Box files in your iPad, you would need an editing application that supports Box.


"Documents To Go" is an all-in-one iPhone editing application with support for Microsoft®️ Word, Excel & PowerPoint, PDF, Apple iWork and other files. It offers most of the features you are accustomed to in desktop editing software, plus it allows you to load and save files directly to and from Box. Check out this article for more details about this integration: https://support.box.com/hc/en-us/articles/360044192293-Editing-Office-Documents-in-Documents-To-Go 


About the issue you encounter editing Box files via your Android device, this would be something out support team would like to investigate and may request specific account information. Can you submit a ticket for this issue to this page so the team can help you investigate: https://support.box.com/hc/en-us/requests/new 


Best,


 

Reply


Terms & ConditionsCookie settings