Hi James, 

Welcome to the Box Community!

Please note that all of our Business-level Plans are only available with 3 or more seats. We do not offer these subscription plans for 1 or 2 users, thus if you look at our plans you will see the caption "minimum of 3 users" . It is not required for all 3 seats be used, but we do require that the subscription is set up for at least 3 users. For more information on our different account types, you can refer to www.box.com/pricing. 

 If you have any billing-related issues or concern, you can send an email to billing@box.com or submit a ticket here, and a member of our team will reach out as soon as possible to assist you!

Thanks for your interest in Box and let us know how else we can help!

Blatant scam. Not even mentioned when the 3 options were given to me. I have already reached out to cancel and obtain a refund and will be disputing the charge with my credit card company. 

James, were you able to solve this issue? I just experienced the same situation and looking forward into getting a solution.