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I am unable to access any of the pdf's in my company's box. From all of our files, even those shared with us from other accounts. There are hundreds of pdfs that I now cannot access for some reason. nowxFGCrNLQKbTtNyBlxVUzwQ.png

Hi Spencer, 


Welcome to Box Community and glad to help!


To help address your error with content preview: 


Meanwhile, for your download issue here's the steps to help you fix it. 


Hope it helps! 


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