When direct link is used to download files from box. Following is provided as response:
We are not currently able to process your request; please try again in few minutes.<br /> If you continue having isues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.
Question
Unable to donwload files via direct link
Still stucked within downloading direct links result not into file but into:
code: 400
message: Bad Request
response headers:
Server: nginx
Date: Thu, 29 Jun 2023 12:42:19 GMT
Content-Type: text/html
Content-Length: 1653
x-envoy-upstream-service-time: 65
X-Box-Original-Ingress-ADC-Host: prod-c-traffic-manager-ttk5
Strict-Transport-Security: max-age=31536000
Via: 1.1 google
Alt-Svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
response content:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
<head>
<title>Box - Free Online File Storage, Internet File Sharing, RSS Sharing, Access Documents & Files Anywhere, Backup Data, Share Files</title>
<style type="text/css">
body, html {height: 100%;}
body
{
margin: 0;
padding: 0;
background: #F8FEFE url(img/linear_g.gif) left top repeat-x;
font-family: Arial;
}
div.outer
{
height: 100%;
overflow: visible;
}
div.content
{
top: 40%;
position: relative;
}
div.error_box
{
top: -80px;
position: relative;
/*width: 510px;*/
margin: auto;
text-align: center;
}
div.error_box img
{
border: 0;
}
div.error_box div.message
{
margin: 50px auto 0 auto;
padding-top: 10px;
font-size: 12px;
color: #489BD9;
width: 510px;
line-height: 20px;
text-align: center;
}
div.error_box div.message a
{
text-decoration: none;
color: #489BD9;
background: url(img/blue3_1px.gif) left bottom repeat-x;
}
</style>
</head>
<body>
<div class="outer">
<div class="content">
<div class="error_box">
<a href="http://www.box.com" onmousedown="return false;"><img src="img/logo150.png" alt="Box.com"/></a>
<div class="message" >
We are not currently able to process your request; please try again in a few minutes.<br />
If you continue having issues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.
</div>
</div>
</div>
</div>
</body>
</html>
Hi Pavel,
Welcome to Box Community and glad to help!
To have your direct link to work,
- Please use your alternate browser, also, always check if your current browser is up to date.
- Clear your browser's cache and cookies. https://support.box.com/hc/en-us/articles/360043695214-How-Do-I-Clear-The-Cache-And-Cookies-In-My-Browser-
- Try another machine and network connection.
- Restart your machine.
Hope it works!
Hi Rona,
This is not my case.
I am developing Java application that is capable to download files from direct links provided by 3rd party.
Endpoint https://public.boxcloud.com/d/1/<filetoken>/download has some private policy which prevent GET request for the files with message: We are not currently able to process your request; please try again in few minutes. If you continue having issues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.
I am looking for an advice how to construct HttpClient which is capable to communicate with mentioned endpoint.
After several retries and tests i was able to resolved the issue.
Solution is: Force "Accept-Encoding" header to request with "gzip, deflate, br" value to the request.
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